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Benesch Law

Hospitality & Events Manager

Benesch Law, Chicago, Illinois, United States, 60290

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Hospitality & Events Manager

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Benesch Law

Position Summary Do you enjoy the thrill of event planning? Is hospitality and providing white‑glove service to professionals your passion? The Hospitality & Events Manager ensures an exceptional first‑in‑service experience for clients, visitors, and employees at the firm’s premier downtown Chicago office. This role manages the daily operations of the space and oversees the successful execution of onsite and off‑site events, food and beverage needs, hospitality, and applicable technology components. It offers a dynamic, client‑focused leadership opportunity to foster a welcoming ambiance, drive operational excellence, and ensure the highest delivery of hospitality offerings in our Chicago location.

Essential Functions Event Planning

Manages the guest experience from the venue user’s perspective by establishing, inspiring, and maintaining an optimal guest experience as a core component of the organization’s strategic priorities.

Collaborates with key stakeholders and departments to plan and execute firm‑related events both on site and off premises.

Calls upon Chicago area contacts to curate appropriate venues, vendors, supplies, food and beverage options, and other needs for firm business and social events.

Manages event‑related budgets, including vendor estimates, cost tracking, and post‑event expense reconciliation.

Maintains organized details for each event and keeps organizers and hosts abreast of all necessary information and updates.

Works closely with our contracted service provider Epiq on the delivery and setup of catering services and other amenities.

Brings a refined and elevated taste to the event planning component by being mindful of details, identifying areas for enhancement, and offering recommendations.

Briefs the Receptionists on the daily events and guests to ensure a smooth experience upon arrival to the firm.

Conference Center Management

Reviews submitted event/meeting requests via the Ask Cody booking system.

Engages applicable IT team members on the daily happenings and confirms all technology arrangements for scheduled meetings and events are properly set up and functional.

Manages quality control for conference room setups in terms of room cleanliness, amenity setups, temperature, etc., and follows up with Epiq to resolve issues.

Directs the Epiq Site Manager and staff on scheduled meetings so that resources are in place to cover all daily firm needs.

Seamlessly handles any last‑minute room requests and coordinates all applicable equipment, resources, amenities, and supplies as needed.

Hospitality

Manages all food and beverage needs for the Chicago office, including placing catering orders, monitoring inventory of beverages and snacks, and rotating selection options as needed.

Cultivates an inviting and enjoyable atmosphere throughout the office and consistently demonstrates a continuous improvement mindset.

Resolves any issues with building security/dock access for visitors and vendors.

Ensures coverage in the reception area during firm hours and after hours as needed.

Directly manages the Receptionists, including scheduling, training, performance oversight, and ensuring a consistent, high‑quality visitor experience at the front desk.

Additional Responsibilities

Proactively looks to deliver new ideas and creative approaches to constantly improve the client experience while solving tactical details.

Other duties as assigned.

Qualifications Qualified candidates will have a minimum of five (5) years of management experience in a hospitality or event planning capacity. A bachelor’s degree or equivalent work experience is required. Must be service‑oriented, creative, resourceful, and able to communicate verbally and in writing with individuals at all levels. Prior experience with high‑end event planning is strongly preferred. The position requires willingness to work a flexible schedule to accommodate early‑morning or evening events. Familiarity with conferencing equipment and other technology is preferred.

Compensation Salary range: $97 000 to $120 000 per year. Additional compensation may include a discretionary bonus and a comprehensive benefits package.

Benesch is an equal‑opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who require special assistance or an accommodation during the application process due to a disability should contact the Benesch Human Resources Department by phone at (216) 363‑4578 or email Christine Watson at cwatson@beneschlaw.com.

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