00002 Citibank, N.A.
Compliance Product Officer Citi Retail Services Vice President
00002 Citibank, N.A., Jacksonville, Florida, United States, 32290
Serves as a function / business / product compliance risk officer for Independent Compliance Risk Management (ICRM) to support the Citi Retail Services (CRS) organization responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function / business / product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the supported function / business / product and guidance on function / business / product rules / laws and interpretation on internal policies and procedures
This role will provide compliance oversight of CRS Lending and Connected Commerce activities, including related strategic programs and new product development initiatives, liaising closely with stakeholders across lines of defense, including ORM, Legal, Product Managers and Operations and Technology teams.
Responsibilities
Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.
Providing guidance on rules and regulations relating to function / business / product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies.
Assisting with regulatory inquiries and / or examinations. This may include coordination with regulators and other parties.
Collaborating with other internal areas including : Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function / business / product.
Supporting the function / business / product in performing timely compliance reviews of new products.
Assisting in the development and administration of Compliance training for the supported function / business / product.
Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules.
Additional duties as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
Knowledge of Compliance laws, rules, regulations, risks and typologies. Specifically, awareness of regulatory requirements including local and US laws, international and industry. Familiarity with consumer banking laws, rules and regulations such as Regulation Z (Truth in Lending), Regulation B (Equal Credit Opportunity Act), UDAAP, Regulation P (Privacy), Regulation V (Fair Credit Reporting), TCPA (Telephone Communications Protection Act) and Fair Lending and Fairness compliance requirements.
Experience with Credit Card Compliance preferred
Must be a self-starter, flexible, innovative and adaptive
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Strong written and verbal communication and interpersonal skills
Ability to both work collaboratively and independently; ability to navigate a complex organization
Advanced analytical skills
Ability to both work independently and collaborate with team members
Excellent project management and organizational skills and capability to handle multiple projects at one time
Proficient in MS Office applications (Excel, Word, PowerPoint)
Demonstrated knowledge in area of focus
Relevant certifications desirable
Education
Bachelor’s degree
Advanced degree preferred
Job Family Group: Compliance
Job Family: Business Compliance Risk Management
Time Type: Full time
Primary Location: Ofallon Missouri United States
$117, - $176,
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
Other Relevant Skills For complementary skills, please see above and / or contact the recruiter.
Anticipated Posting Close Date: Dec 06, 2025
#J-18808-Ljbffr
This role will provide compliance oversight of CRS Lending and Connected Commerce activities, including related strategic programs and new product development initiatives, liaising closely with stakeholders across lines of defense, including ORM, Legal, Product Managers and Operations and Technology teams.
Responsibilities
Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.
Providing guidance on rules and regulations relating to function / business / product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies.
Assisting with regulatory inquiries and / or examinations. This may include coordination with regulators and other parties.
Collaborating with other internal areas including : Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function / business / product.
Supporting the function / business / product in performing timely compliance reviews of new products.
Assisting in the development and administration of Compliance training for the supported function / business / product.
Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules.
Additional duties as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
Knowledge of Compliance laws, rules, regulations, risks and typologies. Specifically, awareness of regulatory requirements including local and US laws, international and industry. Familiarity with consumer banking laws, rules and regulations such as Regulation Z (Truth in Lending), Regulation B (Equal Credit Opportunity Act), UDAAP, Regulation P (Privacy), Regulation V (Fair Credit Reporting), TCPA (Telephone Communications Protection Act) and Fair Lending and Fairness compliance requirements.
Experience with Credit Card Compliance preferred
Must be a self-starter, flexible, innovative and adaptive
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Strong written and verbal communication and interpersonal skills
Ability to both work collaboratively and independently; ability to navigate a complex organization
Advanced analytical skills
Ability to both work independently and collaborate with team members
Excellent project management and organizational skills and capability to handle multiple projects at one time
Proficient in MS Office applications (Excel, Word, PowerPoint)
Demonstrated knowledge in area of focus
Relevant certifications desirable
Education
Bachelor’s degree
Advanced degree preferred
Job Family Group: Compliance
Job Family: Business Compliance Risk Management
Time Type: Full time
Primary Location: Ofallon Missouri United States
$117, - $176,
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
Other Relevant Skills For complementary skills, please see above and / or contact the recruiter.
Anticipated Posting Close Date: Dec 06, 2025
#J-18808-Ljbffr