National Basketball Association (NBA)
Senior Engineering Lead, Platform Services & Support
National Basketball Association (NBA), Secaucus, New Jersey, us, 07094
Senior Engineering Lead, Platform Services & Support
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Senior Engineering Lead, Platform Services & Support
role at
National Basketball Association (NBA) .
About the NBA At the NBA, we’re passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world.
Off the court, we’re also deeply committed to social responsibility. NBA Cares leads the league’s involvement in addressing meaningful social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.
Position Summary This individual will lead the “Platform & Systems Support” Engineering team, responsible for high level of technical support across the NBA’s broadcast infrastructure. The role focuses on complex issue resolution, system reliability, and engineering excellence across intercom, audio, video, IP, and distribution systems.
Major Responsibilities
Lead the Platform & Systems Support Engineering team, providing advanced technical support and escalation management across all broadcast systems.
Serve as the escalation point for complex technical issues, driving root cause analysis and long-term solutions.
Oversee and support intercom and audio systems, including configuration, maintenance, and optimization of platforms such as Riedel Artist, Riedel Bolero, and RTS.
Collaborate with third‑party vendors and internal stakeholders to ensure performance and reliability of master control and signal distribution services.
Partner with Production & Broadcast Ops teams to evaluate and implement new production models, including cloud‑based and remote workflows.
Advise engineering leadership on system build‑outs and infrastructure upgrades, providing technical feedback and support to ensure scalable, resilient, and efficient solutions.
Support remote events and live production environments, including arena‑based systems and technical deployments.
Maintain and enhance the NBA’s High‑Speed Arena Network (HSAN) and other critical transmission infrastructure.
Participate in a rotating on‑call support schedule, providing emergency response and technical leadership during incidents.
Required Education / Professional Experience
Minimum of 10 years of experience in broadcast engineering, with at least 3 years in a Tier 2 or senior support role.
College degree in Communications, Engineering, or a related field required.
In lieu, a college degree with significant field experience will be considered.
Required Skills / Knowledge Attributes
Proven leadership experience managing Tier 2 or senior‑level technical support teams.
Deep expertise in intercom and audio systems, particularly Riedel and RTS platforms.
Strong background in broadcast engineering, including video routing, signal transport, and delivery infrastructure.
Advanced knowledge of video compression, video over IP, and Software‑Defined Video Networks.
Familiarity with broadcast standards, especially SMPTE 2110 and related protocols.
Experience with non‑linear production systems such as EVS or equivalent.
Strong vendor management skills, including SLAs, support coordination, and lifecycle planning.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively under tight deadlines.
Willingness to travel and work flexible hours, including nights and weekends.
Salary Range $165,000 - $190,000
Employment Information Seniority level
Director
Employment type
Full‑time
Job function
Engineering and Information Technology
Equal Opportunity Employment Statement The NBA is committed to providing equal opportunity employment to all qualified individuals. The organization does not discriminate against its workforce or prospective applicants for employment based on race or color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status, or disability status. HEAR indicates which individual may be granted assistance to utilize the site.
Safety and COVID‑19 Policy To safeguard our employees and their families, the NBA requires individuals working onshore in the New York and New Jersey offices to be fully vaccinated against COVID‑19. Accommodations may be provided for those who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.
About the NBA Founded in 1946, the National Basketball Association is a global sports and media organization that inspires and connects people worldwide through basketball. It operates five professional leagues, the NBA, WNBA, NBA G League, NBA 2K League, and Basketball Africa League, with games and programming available in 214 countries and territories on 60 languages.
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Senior Engineering Lead, Platform Services & Support
role at
National Basketball Association (NBA) .
About the NBA At the NBA, we’re passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world.
Off the court, we’re also deeply committed to social responsibility. NBA Cares leads the league’s involvement in addressing meaningful social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.
Position Summary This individual will lead the “Platform & Systems Support” Engineering team, responsible for high level of technical support across the NBA’s broadcast infrastructure. The role focuses on complex issue resolution, system reliability, and engineering excellence across intercom, audio, video, IP, and distribution systems.
Major Responsibilities
Lead the Platform & Systems Support Engineering team, providing advanced technical support and escalation management across all broadcast systems.
Serve as the escalation point for complex technical issues, driving root cause analysis and long-term solutions.
Oversee and support intercom and audio systems, including configuration, maintenance, and optimization of platforms such as Riedel Artist, Riedel Bolero, and RTS.
Collaborate with third‑party vendors and internal stakeholders to ensure performance and reliability of master control and signal distribution services.
Partner with Production & Broadcast Ops teams to evaluate and implement new production models, including cloud‑based and remote workflows.
Advise engineering leadership on system build‑outs and infrastructure upgrades, providing technical feedback and support to ensure scalable, resilient, and efficient solutions.
Support remote events and live production environments, including arena‑based systems and technical deployments.
Maintain and enhance the NBA’s High‑Speed Arena Network (HSAN) and other critical transmission infrastructure.
Participate in a rotating on‑call support schedule, providing emergency response and technical leadership during incidents.
Required Education / Professional Experience
Minimum of 10 years of experience in broadcast engineering, with at least 3 years in a Tier 2 or senior support role.
College degree in Communications, Engineering, or a related field required.
In lieu, a college degree with significant field experience will be considered.
Required Skills / Knowledge Attributes
Proven leadership experience managing Tier 2 or senior‑level technical support teams.
Deep expertise in intercom and audio systems, particularly Riedel and RTS platforms.
Strong background in broadcast engineering, including video routing, signal transport, and delivery infrastructure.
Advanced knowledge of video compression, video over IP, and Software‑Defined Video Networks.
Familiarity with broadcast standards, especially SMPTE 2110 and related protocols.
Experience with non‑linear production systems such as EVS or equivalent.
Strong vendor management skills, including SLAs, support coordination, and lifecycle planning.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively under tight deadlines.
Willingness to travel and work flexible hours, including nights and weekends.
Salary Range $165,000 - $190,000
Employment Information Seniority level
Director
Employment type
Full‑time
Job function
Engineering and Information Technology
Equal Opportunity Employment Statement The NBA is committed to providing equal opportunity employment to all qualified individuals. The organization does not discriminate against its workforce or prospective applicants for employment based on race or color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status, or disability status. HEAR indicates which individual may be granted assistance to utilize the site.
Safety and COVID‑19 Policy To safeguard our employees and their families, the NBA requires individuals working onshore in the New York and New Jersey offices to be fully vaccinated against COVID‑19. Accommodations may be provided for those who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.
About the NBA Founded in 1946, the National Basketball Association is a global sports and media organization that inspires and connects people worldwide through basketball. It operates five professional leagues, the NBA, WNBA, NBA G League, NBA 2K League, and Basketball Africa League, with games and programming available in 214 countries and territories on 60 languages.
#J-18808-Ljbffr