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Go Intellects Inc

OUC Facilities Engineer

Go Intellects Inc, Washington, District of Columbia, us, 20022

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Title OUC Facilities Engineer

Work Arrangement Onsite

Worksite Address Washington, DC

Interviews Webcam Only

Required Experience 10 Years

Short Description 6-10 yrs of experience. Supports OUC-IT by monitoring, managing, & optimizing the 911 data center’s physical infrastructure. Provides expertise to redesign the 911 data center/RF antenna sites as required based on industry standards.

Complete Description The OUC needs to hire a resource that will be accountable for evaluating the electrical, environmental, and network capacity in the emergency 911 centers, associated remote site locations and ongoing operations. This resource will perform an assessment that will encompass identifying risks linked to potential outages affecting critical data, environmental conditions, or electrical services at each location. The assigned resource will consistently update existing risk mitigation strategies and alert protocols for critical routine and emergency maintenance services, supporting all 911 operations locations.

Responsibilities

Monitor, notify and report electrical power or HVAC-related alerts, promptly reporting any issues that may have impact to the RF antenna site or call floor operations team.

Coordinate and collaborate on preventative maintenance or repair activities that could potentially affect the RF antenna sites and call floor operations.

Scrutinize all change requests related to upgrades or preventative maintenance that might influence call floor operations and provide guidance to operations managers.

Generate a weekly report detailing the performance of critical infrastructure.

Stay abreast of industry best practices in data center and 911 center operations, identifying any existing gaps.

Facilitate necessary failover testing on critical infrastructure and 911 applications.

Monitor and report on any cybersecurity risks affecting the call floor.

Monitor and report on patch management for all servers that support the call floor.

Organize, direct, and manage vendor contract operation support functions, involving multiple complex and inter-related project tasks.

Manage data center projects, including coordinating with vendors and contractors, tracking progress, and meeting deadlines. Provide technical guidance and support to ensure successful project implementation.

Conduct regular inspections of equipment and daily rounds to ensure optimal performance and reliability.

Use existing OUC tools to monitor and analyze electrical power usage, ambient air temperatures, and relative humidity levels in the data center to identify and resolve any issues or inefficiencies.

Coordinate with vendors and contractors to ensure equipment is properly installed, maintained, repaired, and replaced as needed.

Develop and implement procedures and protocols for equipment preventative maintenance, emergency response, and disaster recovery.

Document and maintain accurate records of all equipment, maintenance activities, and infrastructure changes to HVAC, electrical, and mechanical systems.

Oversee all aspects of the data center’s critical physical infrastructure.

Ensure that all work performed within the space is of high quality and without impact to internal/external customers’ services.

Identify improvement areas in existing and next-generation data center designs according to industry standards to address master planning, building architectural systems, constructability, and sustainability.

Forecast future requirements to support evolving information technology solutions for redundant emergency operations.

Draft SOW, review RFPs related to the data center’s design and equipment upgrades.

Provide feedback for data center improvements as required.

Enforce standards by which electrical and mechanical systems including cable management, airflow, and physical security in a critical infrastructure environment are to be operated and maintained.

Perform data center audit for facility infrastructure.

Provide technical expertise for root cause analysis and remediation recommendations as required.

Investigate incidents involving failures and/or interruptions of the IT infrastructure, oversee resolution and preventative actions to mitigate future occurrences.

Minimum Education/Certification Requirements Degree in Facilities Management, Electrical or Mechanical Engineering.

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Management and Manufacturing

Industries IT Services and IT Consulting

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