Allied Cooperative
Why Join Our Team
Flexibility: Enjoy adjustable schedules that suit your lifestyle.
Growth: Advance your career with opportunities for professional development.
Culture: Experience a fun and supportive team environment where you'll feel like family.
Rewards: Benefit from employee discounts, 401(k) matching, and a comprehensive benefits package for full-time employees.
Primary Objectives Of Position Responsible for collecting overdue payments from customers while maintaining a positive and productive relationship. This role prioritizes customer relationships within the cooperative structure, acting as a liaison between the finance department and its customers.
Responsibilities Of The Position
Monitor and manage a portfolio of customer accounts with outstanding balances. Use accounts receivable reports to prioritize collection efforts.
Contact customers via phone, email, and on-site visits to discuss overdue payments, negotiate payment arrangements, and resolve billing disputes.
Develop and negotiate feasible repayment plans tailored to a customer’s specific situation, considering factors such as crop cycles and seasonal cash flow.
Investigate and resolve billing discrepancies, which may involve collaborating with other departments.
Accurately document all communication and collection activities in the cooperative's financial or Customer Relationship Management (CRM) system.
Generate and present regular reports on collection activities, account statuses, and recovery metrics to management.
Act as a positive representative of the cooperative, maintaining strong customer relationships and ensuring a high level of customer service throughout the collection process.
In cases where payment cannot be collected, assist with necessary legal actions, such as initiating repossession or forwarding accounts to a legal team.
Adhere to all relevant state and federal regulations regarding debt collection practices.
Investigate and verify financial status and reputation of prospective customers applying for credit, prepare documents to substantiate findings, and recommend rejection or approval of applications.
All other duties as assigned.
Qualifications
A high school diploma or equivalent required. Bachelor's in related field is preferred.
Previous experience in collections, accounts receivable is required.
Excellent verbal and written communication skills.
Strong negotiation and problem-solving skills to secure payments while maintaining positive relationships.
Ability to handle difficult conversations with empathy and to remain professional under pressure.
An understanding of the agricultural industry, including seasonal cycles and farming operations, is beneficial for negotiating realistic payment plans.
Meticulous record-keeping skills for tracking account histories and documenting all interactions.
Familiarity with collections software, CRM systems, and standard office applications.
Seniority level Entry level
Employment type Other
Job function Accounting/Auditing and Finance
Industries Farming
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Flexibility: Enjoy adjustable schedules that suit your lifestyle.
Growth: Advance your career with opportunities for professional development.
Culture: Experience a fun and supportive team environment where you'll feel like family.
Rewards: Benefit from employee discounts, 401(k) matching, and a comprehensive benefits package for full-time employees.
Primary Objectives Of Position Responsible for collecting overdue payments from customers while maintaining a positive and productive relationship. This role prioritizes customer relationships within the cooperative structure, acting as a liaison between the finance department and its customers.
Responsibilities Of The Position
Monitor and manage a portfolio of customer accounts with outstanding balances. Use accounts receivable reports to prioritize collection efforts.
Contact customers via phone, email, and on-site visits to discuss overdue payments, negotiate payment arrangements, and resolve billing disputes.
Develop and negotiate feasible repayment plans tailored to a customer’s specific situation, considering factors such as crop cycles and seasonal cash flow.
Investigate and resolve billing discrepancies, which may involve collaborating with other departments.
Accurately document all communication and collection activities in the cooperative's financial or Customer Relationship Management (CRM) system.
Generate and present regular reports on collection activities, account statuses, and recovery metrics to management.
Act as a positive representative of the cooperative, maintaining strong customer relationships and ensuring a high level of customer service throughout the collection process.
In cases where payment cannot be collected, assist with necessary legal actions, such as initiating repossession or forwarding accounts to a legal team.
Adhere to all relevant state and federal regulations regarding debt collection practices.
Investigate and verify financial status and reputation of prospective customers applying for credit, prepare documents to substantiate findings, and recommend rejection or approval of applications.
All other duties as assigned.
Qualifications
A high school diploma or equivalent required. Bachelor's in related field is preferred.
Previous experience in collections, accounts receivable is required.
Excellent verbal and written communication skills.
Strong negotiation and problem-solving skills to secure payments while maintaining positive relationships.
Ability to handle difficult conversations with empathy and to remain professional under pressure.
An understanding of the agricultural industry, including seasonal cycles and farming operations, is beneficial for negotiating realistic payment plans.
Meticulous record-keeping skills for tracking account histories and documenting all interactions.
Familiarity with collections software, CRM systems, and standard office applications.
Seniority level Entry level
Employment type Other
Job function Accounting/Auditing and Finance
Industries Farming
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