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Slagle Financial

Client Service Representative

Slagle Financial, Fort Walton Beach, Florida, us, 32549

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Client Service Representative

role at

Slagle Financial

This range is provided by Slagle Financial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range $45,000.00/yr - $55,000.00/yr

About the Role Our growing financial service firm in Fort

Walton Beach, FL

is seeking a Client Service Representative to serve the existing client base with service requests, beneficiary changes, incoming client service calls, database management, and preparation of client appointment materials.

Key Skills

Strong organizational skills

Attention to detail and accuracy

Proactive management style and consistent follow-through

Active Listening and Decision Making

Financial Industry experience preferred

Experience with MS Office Suite and the ability to learn new software quickly

CRM experience

Responsibilities

Assisting clients with overall maintenance of annuity accounts

Handling non-financial changes, RMDs, withdrawal requests, allocations, policy renewals, etc.

Filing death claims for deceased clients

Obtaining all necessary paperwork from both clients and insurance carriers; ensuring the completion of claims

Keeping databases updated with closed accounts, portfolio values, and general information

Helping clients with online registrations for accessing accounts via Orien or directly through the company website

Responding to incoming and outgoing client inquiries by phone and email

Running annual RMD report for eligible clients; ensuring required distributions are taken

Acting as liaison between clients and financial advisors when needed

Meeting with clients if necessary

Preparing balance sheet, completion, and appointment prep documents

Assigning tasks provided by advisor dictations to staff

Administrative / Miscellaneous

Attend educational seminars and client events

Assist in training and development

Back up for client operations specialist

Ensure all scheduled appointments are readily prepared for each financial advisor

Database maintenance

Hours

M-F 9am-5pm

Medical Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Basic Life Insurance

401(k)

PTO

$45,000-$55,000

Seniority Level Associate

Employment Type Full-time

Job Function Finance

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