Herff Jones
Systems Engineer III
– Herff Jones
Position: Systems Engineer III Location: Indianapolis, IN Starting Minimum Pay: $100-120K DOE
Herff Jones is the leading provider of graduation products and services, celebrating student milestones, with over 1,400 employees nationwide.
The IT Team seeks a highly skilled and motivated M365 Systems Engineer to join the Infrastructure Services – SSGWin Team. Responsibilities include design, implementation, optimization, and governance of Microsoft 365 and Entra (Azure AD) environments, collaborating closely with Systems Engineers, Intune Administrator, CTG Desktop Support and Security team, and contributing to automation initiatives across ITSM and RMM platforms.
Key Responsibilities
Serve as the primary engineer for the hybrid Entra ID and Microsoft 365 environment.
Design, implement, and manage Exchange Online, SharePoint Online, OneDrive, Teams, and related M365 services to ensure optimal performance and uptime.
Manage user lifecycle processes—account provisioning, permissions, access controls, and license assignments—aligned with governance and compliance standards.
Configure and secure Enterprise Applications and App Registrations in Entra.
Oversee conditional access, authentication policies, and integration of third‑party services.
Implement and manage monitoring solutions for availability, performance, and security.
Collaborate with Security Team to implement and maintain M365/Entra security baselines, MFA, Conditional Access, and Identity Protection policies.
Ensure adherence to legal, regulatory, and internal compliance requirements (e.g., NIST, SOC2, CIS).
Participate in incident response and investigation related to M365/Entra systems.
Conduct periodic access reviews, auditing, and documentation of system configurations.
Work cross‑functionally with Systems Engineers to maintain hybrid Exchange and directory synchronization environments.
Support the Intune Administrator with device compliance and endpoint policy alignment.
Partner with the CTG Desktop Support team to resolve escalated M365‑related end‑user issues.
Serve as an internal SME for Microsoft collaboration tools and provide guidance or training as needed.
Communicate changes, updates, and new feature releases to internal IT teams and stakeholders.
Develop, test, and maintain workflow automations, Power Automate or PowerShell scripts to improve efficiency within ITSM and RMM platforms.
Support integration of M365 data with other enterprise systems.
Assist in the design and deployment of process automation and self‑service solutions for common IT requests.
Maintain comprehensive documentation of configurations, policies, and SOPs.
Monitor Microsoft 365 roadmaps and release notes to anticipate and plan for upcoming changes.
Evaluate emerging tools and technologies that enhance productivity, collaboration, or security.
Required Qualifications
3–5 years of experience administering Microsoft 365 / Entra environments in a mid‑to‑large enterprise.
Strong understanding of Exchange Online, SharePoint, Teams, OneDrive, and Entra ID.
Experience managing hybrid directory synchronization (Azure AD Connect) and group‑based access control.
Proficiency with PowerShell scripting for automation and administration.
Working knowledge of Conditional Access, MFA, App Registrations, and Security Defaults.
Familiarity with Microsoft Purview / Compliance Center and auditing capabilities.
Excellent documentation, communication, and cross‑team collaboration skills.
Preferred Qualifications
Experience integrating with ITSM (e.g., Jira, ServiceNow, HaloITSM) and RMM tools (e.g., NinjaOne, ConnectWise).
Knowledge of Power Automate, Logic Apps or similar workflow automation platforms.
Microsoft Certifications such as MS‑102, AZ‑104, or SC‑300.
Experience in environments governed by NIST, CIS, or SOC2 frameworks.
Soft Skills
Strong problem‑solving and analytical mindset.
Ability to communicate complex technical concepts to non‑technical stakeholders.
Collaborative and proactive attitude with focus on continuous improvement.
Strong organizational skills and attention to detail.
About Herff Jones Indianapolis‑based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. The company has served the student community for more than 100 years, with a network of over 1,400 employees and sales partners nationwide.
Equal Opportunity & Diversity Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans. We recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law. We maintain a work environment free from unlawful discrimination and harassment, treating associates with respect and dignity. Any employment agency submitting a résumé becomes the property of Herff Jones, and we reserve the right to hire that candidate without fee to the submitting agency.
#J-18808-Ljbffr
– Herff Jones
Position: Systems Engineer III Location: Indianapolis, IN Starting Minimum Pay: $100-120K DOE
Herff Jones is the leading provider of graduation products and services, celebrating student milestones, with over 1,400 employees nationwide.
The IT Team seeks a highly skilled and motivated M365 Systems Engineer to join the Infrastructure Services – SSGWin Team. Responsibilities include design, implementation, optimization, and governance of Microsoft 365 and Entra (Azure AD) environments, collaborating closely with Systems Engineers, Intune Administrator, CTG Desktop Support and Security team, and contributing to automation initiatives across ITSM and RMM platforms.
Key Responsibilities
Serve as the primary engineer for the hybrid Entra ID and Microsoft 365 environment.
Design, implement, and manage Exchange Online, SharePoint Online, OneDrive, Teams, and related M365 services to ensure optimal performance and uptime.
Manage user lifecycle processes—account provisioning, permissions, access controls, and license assignments—aligned with governance and compliance standards.
Configure and secure Enterprise Applications and App Registrations in Entra.
Oversee conditional access, authentication policies, and integration of third‑party services.
Implement and manage monitoring solutions for availability, performance, and security.
Collaborate with Security Team to implement and maintain M365/Entra security baselines, MFA, Conditional Access, and Identity Protection policies.
Ensure adherence to legal, regulatory, and internal compliance requirements (e.g., NIST, SOC2, CIS).
Participate in incident response and investigation related to M365/Entra systems.
Conduct periodic access reviews, auditing, and documentation of system configurations.
Work cross‑functionally with Systems Engineers to maintain hybrid Exchange and directory synchronization environments.
Support the Intune Administrator with device compliance and endpoint policy alignment.
Partner with the CTG Desktop Support team to resolve escalated M365‑related end‑user issues.
Serve as an internal SME for Microsoft collaboration tools and provide guidance or training as needed.
Communicate changes, updates, and new feature releases to internal IT teams and stakeholders.
Develop, test, and maintain workflow automations, Power Automate or PowerShell scripts to improve efficiency within ITSM and RMM platforms.
Support integration of M365 data with other enterprise systems.
Assist in the design and deployment of process automation and self‑service solutions for common IT requests.
Maintain comprehensive documentation of configurations, policies, and SOPs.
Monitor Microsoft 365 roadmaps and release notes to anticipate and plan for upcoming changes.
Evaluate emerging tools and technologies that enhance productivity, collaboration, or security.
Required Qualifications
3–5 years of experience administering Microsoft 365 / Entra environments in a mid‑to‑large enterprise.
Strong understanding of Exchange Online, SharePoint, Teams, OneDrive, and Entra ID.
Experience managing hybrid directory synchronization (Azure AD Connect) and group‑based access control.
Proficiency with PowerShell scripting for automation and administration.
Working knowledge of Conditional Access, MFA, App Registrations, and Security Defaults.
Familiarity with Microsoft Purview / Compliance Center and auditing capabilities.
Excellent documentation, communication, and cross‑team collaboration skills.
Preferred Qualifications
Experience integrating with ITSM (e.g., Jira, ServiceNow, HaloITSM) and RMM tools (e.g., NinjaOne, ConnectWise).
Knowledge of Power Automate, Logic Apps or similar workflow automation platforms.
Microsoft Certifications such as MS‑102, AZ‑104, or SC‑300.
Experience in environments governed by NIST, CIS, or SOC2 frameworks.
Soft Skills
Strong problem‑solving and analytical mindset.
Ability to communicate complex technical concepts to non‑technical stakeholders.
Collaborative and proactive attitude with focus on continuous improvement.
Strong organizational skills and attention to detail.
About Herff Jones Indianapolis‑based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. The company has served the student community for more than 100 years, with a network of over 1,400 employees and sales partners nationwide.
Equal Opportunity & Diversity Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans. We recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law. We maintain a work environment free from unlawful discrimination and harassment, treating associates with respect and dignity. Any employment agency submitting a résumé becomes the property of Herff Jones, and we reserve the right to hire that candidate without fee to the submitting agency.
#J-18808-Ljbffr