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DARCARS Automotive Group

Automotive Front Desk Receptionist

DARCARS Automotive Group, Rockville, Maryland, us, 20849

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DARCARS Automotive Group

as a

Automotive Front Desk Receptionist . You are the front‑line representative for the dealership, greeting customers, directing them to the appropriate department, handling inbound calls, and supporting sales and service teams.

Qualifications

Must be able to commute to different dealership locations.

Must have a valid driver’s license and reliable transportation.

Speak clearly and pleasantly on the telephone, conveying professionalism.

Strong communication skills with customers and DARCARS employees.

Demonstrated commitment to customer service.

Ability to read and comprehend instructions, short correspondence, and policy documents.

Previous customer service experience preferred but not required.

Ability to sit for long periods.

Can work in a fast‑paced environment.

Team player and flexible schedule, evenings and weekends.

Pass pre‑employment background screening.

Employee discounts on vehicle purchases, parts and service repairs.

Opportunities to join community service initiatives.

Internal career advancement opportunities.

In this role, you’ll

Greet showroom customers and determine the nature of their visit.

Direct customers to the correct department and notify the appropriate salesperson or introduce them.

Answer basic customer inquiries and refer more extensive ones to the appropriate person.

Enter data into computer‑operated prospect tracking system.

Manage the switchboard and communicate with callers professionally and efficiently, minimizing hold times.

Take thorough messages and convey them to the appropriate parties.

Provide basic information to callers with general inquiries.

Update and distribute company telephone roster when necessary.

Perform clerical duties and accounting duties as assigned.

Serve as showroom greeter and other duties assigned by management.

Make transaction receipts for sale and service department, if applicable.

Benefits

Comprehensive benefits plan including 401(k).

Employee discounts on vehicle purchases, parts and service repairs.

Opportunities to join community service initiatives.

Internal career advancement opportunities.

We are an equal opportunity employer & drug‑free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at‑will basis & subject to termination if dealership rules & regulations are violated.

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