Lutheran Social Services of Central Ohio
Shelter Advocate
Lutheran Social Services of Central Ohio, Columbus, Ohio, United States, 43224
Shelter Advocate – Lutheran Social Services of Central Ohio
Join to apply for the
Shelter Advocate
role at
Lutheran Social Services of Central Ohio .
Full Time | Evenings
Lutheran Social Services CHOICES for Victims of Domestic Violence has been the sole resource for victims seeking shelter in Franklin County for more than four decades, providing a Temporary Emergency Shelter, 24-Hour Crisis Hotline, DV Counseling, Legal Advocacy, Peer Support Groups and more.
The ideal candidate will share Our Mission: Creating a better world by serving people in need.
Responsibilities
Greets all volunteers, residents, and prospective residents. Provides communication, information, and supplies to residents as needed related to shelter services including bed assignments, locker assignments, towels, bedding, and self-care supplies.
Maintains overall cleanliness and sanitation of shelter facility including resident dorms, hallways, floors and lounges in assigned areas.
Assigns and supervises resident service work and encourages residents to fully participate in agency services and campus community.
Holds shelter residents accountable for upholding shelter rules and expectations. Communicates any issues or concerns to Director or Case Manager as appropriate.
Takes resident attendance, maintains bed count, and ensures shelter capacity.
Assists in donation receiving and delivery.
Provides information to clients on CHOICES and other services such as medical, dental and vision care, community resources and diversion services during absence or high-volume times.
Facilitates shift report to oncoming shift personnel.
Escort volunteers and staff between buildings as needed.
Assist with shelter laundry services.
Backs up Admissions Specialists as needed on Crisis Hotline calls.
Follow all protocols related to the security cameras, emergency evacuation and access to the building.
Qualifications
High School degree, GED, or equivalent work experience required.
Experience with victims of domestic violence or individuals with significant trauma histories or other special needs populations preferred.
Able to communicate appropriately and work with a diverse group of individuals.
Ability to work a flexible schedule as needed.
Demonstrated critical thinking, crisis intervention, problem solving and communication skills.
Dedication to excellent customer service, a commitment to treating clients with dignity & respect.
Ability to work as part of a team. Experience in providing direct services in some segment of the human services field.
Benefits for Full-time positions
Health insurance with 4-plan options!
Tuition Reimbursement Program
403(b) retirement plan with employer matched savings
Dental and Vision insurance
Medical and Childcare Flexible Spending (FSA)
Health Savings Account
PTO and 12 Paid Holidays
Discount Marketplace
Opportunity to make a positive impact on individuals & the community
some part-time positions may be eligible for some benefits as well
Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.
Salary: $17 - $18 per hour
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Shelter Advocate
role at
Lutheran Social Services of Central Ohio .
Full Time | Evenings
Lutheran Social Services CHOICES for Victims of Domestic Violence has been the sole resource for victims seeking shelter in Franklin County for more than four decades, providing a Temporary Emergency Shelter, 24-Hour Crisis Hotline, DV Counseling, Legal Advocacy, Peer Support Groups and more.
The ideal candidate will share Our Mission: Creating a better world by serving people in need.
Responsibilities
Greets all volunteers, residents, and prospective residents. Provides communication, information, and supplies to residents as needed related to shelter services including bed assignments, locker assignments, towels, bedding, and self-care supplies.
Maintains overall cleanliness and sanitation of shelter facility including resident dorms, hallways, floors and lounges in assigned areas.
Assigns and supervises resident service work and encourages residents to fully participate in agency services and campus community.
Holds shelter residents accountable for upholding shelter rules and expectations. Communicates any issues or concerns to Director or Case Manager as appropriate.
Takes resident attendance, maintains bed count, and ensures shelter capacity.
Assists in donation receiving and delivery.
Provides information to clients on CHOICES and other services such as medical, dental and vision care, community resources and diversion services during absence or high-volume times.
Facilitates shift report to oncoming shift personnel.
Escort volunteers and staff between buildings as needed.
Assist with shelter laundry services.
Backs up Admissions Specialists as needed on Crisis Hotline calls.
Follow all protocols related to the security cameras, emergency evacuation and access to the building.
Qualifications
High School degree, GED, or equivalent work experience required.
Experience with victims of domestic violence or individuals with significant trauma histories or other special needs populations preferred.
Able to communicate appropriately and work with a diverse group of individuals.
Ability to work a flexible schedule as needed.
Demonstrated critical thinking, crisis intervention, problem solving and communication skills.
Dedication to excellent customer service, a commitment to treating clients with dignity & respect.
Ability to work as part of a team. Experience in providing direct services in some segment of the human services field.
Benefits for Full-time positions
Health insurance with 4-plan options!
Tuition Reimbursement Program
403(b) retirement plan with employer matched savings
Dental and Vision insurance
Medical and Childcare Flexible Spending (FSA)
Health Savings Account
PTO and 12 Paid Holidays
Discount Marketplace
Opportunity to make a positive impact on individuals & the community
some part-time positions may be eligible for some benefits as well
Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.
Salary: $17 - $18 per hour
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