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MathWorks

HR Operations Manager Job at MathWorks in Natick

MathWorks, Natick, MA, United States, 01760

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HR Operations Manager – MathWorks

Join our team to lead the efficiency, scalability, and excellence of our HR operations function. As part of a global HR Operations team, you will drive key HR operational processes including benefits administration, leave management, onboarding, and HR data management, with a strong focus on automation, analytics, and process improvement.

MathWorks offers a hybrid work model that enables staff to split their time between office and home, providing the advantage of both in‑person collaboration and flexible at‑home life.

Key Responsibilities

Leadership & Team Development

  • Lead, mentor, and develop a high‑performing HR operations team.
  • Foster a culture of continuous improvement, collaboration, and innovation.
  • Drive team engagement, capability building, and career development.

HR Operations Management

  • Oversee end‑to‑end HR operations, including benefits administration, leave and accommodation management, onboarding, and employee data management.
  • Ensure policies and processes comply with U.S. federal, state, and local regulations as well as global company policies.
  • Partner with global HR, payroll, and other cross‑functional teams to ensure seamless HR processes.

Communication & Employee Support

  • Clearly communicate HR policies, programs, and processes to employees at all levels, ensuring understanding and accessibility.
  • Develop and deliver employee‑facing resources, trainings, and FAQs to support HR initiatives and promote transparency.
  • Serve as an escalation point for complex employee inquiries, providing expert guidance and support.

Process Improvement & Automation

  • Identify, design, and implement scalable HR processes.
  • Leverage Workday and other technologies to drive automation and efficiency.
  • Initiate HR operations projects and solutions focused on process optimization.

Data Management & Analytics

  • Ensure the integrity, security, and accuracy of employee data.
  • Develop and manage HR metrics, dashboards, and analytics to inform decision‑making.
  • Provide insights and recommendations to senior leadership on HR trends and opportunities.

Qualifications

  • Demonstrated experience in benefits administration, leave management, onboarding, and HR data management.
  • Proven success in leading, developing, and scaling HR operations teams.
  • Strong analytical skills with a data‑driven approach to problem‑solving.
  • Expertise in HR systems, particularly Workday; experience with automation and process improvement tools.
  • Experience driving automation and leveraging technology in HR operations.
  • Excellent communication and project management skills.
  • In‑depth knowledge of U.S. employment law and HR compliance.
  • Bachelor’s degree and 7 years of professional work experience (or equivalent); 2 years management experience required.

Employment Details

  • Seniority level: Mid‑Senior level
  • Employment type: Full‑time
  • Job function: Human Resources
  • Industries: Software Development
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