Hyatt Hotels Corporation
Overview
Close Inclusive Collection Job Postings Notification
"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "
Are you passionate about delivering exceptional service in a luxury hospitality setting? Dubai Creek Resort is seeking a dedicated and detail-oriented
Rooms Manager – Villas to
join our elite team at the new
Solenna Villas . This is your opportunity to be part of a world-renowned brand that values elegance, warmth, and personalized guest experiences.
Job Summary As a
Rooms Manager
-
Villas
at Dubai Creek Resort, you will lead our Villa Operation team. This role is essential in ensuring an outstanding guest experience, from arrival to departure. You will oversee daily villa operations, manage staff, and uphold Hyatt’s high service standards.
Responsibilities
Supervise and lead Villa Operation Team, butler service and bell services
Ensure seamless check-in/check-out processes and handle guest requests efficiently
Train and mentor Villa Operation Team to provide exceptional customer service
Coordinate with housekeeping, reservations, front office and other Hotel and Club departments to optimize guest experience
Monitor Villa inventory, occupancy levels, and revenue management strategies
Handle billing, payments, and financial transactions accurately
Maintain compliance with Hyatt policies, brand standards, and safety procedures
Resolve guest concerns promptly and professionally
Qualifications Requirements:
Previous experience as a
Guest Service Manager
/Front Office Manager
or similar progressive leadership roles in the hospitality industry.
Strong leadership, communication, and problem-solving skills
Proficiency in hotel management software (e.g., Opera, PMS, or similar systems)
Ability to work flexible hours, including weekends and holidays
A degree in Hospitality Management or a related field is preferred
#J-18808-Ljbffr
"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "
Are you passionate about delivering exceptional service in a luxury hospitality setting? Dubai Creek Resort is seeking a dedicated and detail-oriented
Rooms Manager – Villas to
join our elite team at the new
Solenna Villas . This is your opportunity to be part of a world-renowned brand that values elegance, warmth, and personalized guest experiences.
Job Summary As a
Rooms Manager
-
Villas
at Dubai Creek Resort, you will lead our Villa Operation team. This role is essential in ensuring an outstanding guest experience, from arrival to departure. You will oversee daily villa operations, manage staff, and uphold Hyatt’s high service standards.
Responsibilities
Supervise and lead Villa Operation Team, butler service and bell services
Ensure seamless check-in/check-out processes and handle guest requests efficiently
Train and mentor Villa Operation Team to provide exceptional customer service
Coordinate with housekeeping, reservations, front office and other Hotel and Club departments to optimize guest experience
Monitor Villa inventory, occupancy levels, and revenue management strategies
Handle billing, payments, and financial transactions accurately
Maintain compliance with Hyatt policies, brand standards, and safety procedures
Resolve guest concerns promptly and professionally
Qualifications Requirements:
Previous experience as a
Guest Service Manager
/Front Office Manager
or similar progressive leadership roles in the hospitality industry.
Strong leadership, communication, and problem-solving skills
Proficiency in hotel management software (e.g., Opera, PMS, or similar systems)
Ability to work flexible hours, including weekends and holidays
A degree in Hospitality Management or a related field is preferred
#J-18808-Ljbffr