Caribou Coffee
General Manager
Join to apply for the
General Manager
role at
Caribou Coffee
Position Overview As a General Manager, you are responsible for the financial performance of the store and for creating a team‑focused culture that delivers great guest experiences.
Core Responsibilities TEAM
Ensure the store is fully staffed and schedules are up‑to‑date. Make staffing decisions, bench planning, and development decisions.
Build and maintain a high‑performing team through goal setting, accountability, inspiration, and consistency.
Execute and complete role‑based training, promotional window training, and other onboarding initiatives.
Provide ongoing coaching, feedback, and recognition to support development and performance.
Model and uphold company policies, practices, and standards; provide a safe and supportive environment.
Use assigned Caribou systems and tools in the appropriate manner and timeline.
GUEST (& Quality)
Lead by example to inspire and empower team members to deliver outstanding guest experiences.
Facilitate timely resolution of employee/customer relations, supply chain management, and asset management issues.
Drive strategies to consistently improve guest satisfaction, speed of service, and loyalty through actionable insights.
BUSINESS
Take ownership and lead with passion to drive store performance, inspiring the team to achieve sales, profitability, and operational excellence.
Manage supply chain processes and asset management to ensure timely replenishment and efficient resource allocation.
Utilize financial planning knowledge to manage budgets and analyze operating statements; adjust appropriately.
Ensure cash flow growth through ethical fiscal responsibility.
Create energy, enthusiasm, and focus on meeting and exceeding sales goals.
Support the delivery of operational excellence through in‑store sales initiatives.
Manage inventory and waste to ensure operational efficiency and minimize loss.
Maintain rigorous standards in food safety, sanitation, and health protocols.
Skills and Qualifications
Bring Caribou’s Core Values to life.
Build trust through transparent communication and consistent follow‑through.
Display resilience and composure in dynamic environments.
Act as a change leader, fostering adaptability in the team.
Provide and receive feedback with positive intent and professionalism.
Take ownership of difficult conversations, seeking understanding and providing timely resolutions.
Qualifications Required
Minimum 1–2 years of restaurant, retail, or guest service management experience and/or combined experience and education.
Must be 18 years of age or older.
Have reliable transportation.
Ability to work full‑time (47 hours per week). The GM role often includes early mornings, evenings, weekends, and holidays.
Willingness to learn new systems and tools as they are introduced.
Preferred
ServSafe certification or ability to receive a certificate within 90 days of employment.
Experience with sales building, P&L statements, recruitment, and training.
Knowledge of store systems such as Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper.
Valid driver’s license.
High school diploma or GED equivalent.
Physical Requirements Bending, reaching, lifting up to 50 pounds, standing for 4 to 8 hours, and other typical physical demands of a store environment.
Compensation Range $20.82 – $39.77 per hour (subject to local and state minimum wage regulations).
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state, or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, creed, sex, national origin, age, citizenship, marital status, disability, veteran status, or any other characteristic protected under applicable law. If you have a disability or special need that requires accommodation, please let us know.
Address: 3038 N Service Dr, Red Wing, Minnesota 55066
#J-18808-Ljbffr
General Manager
role at
Caribou Coffee
Position Overview As a General Manager, you are responsible for the financial performance of the store and for creating a team‑focused culture that delivers great guest experiences.
Core Responsibilities TEAM
Ensure the store is fully staffed and schedules are up‑to‑date. Make staffing decisions, bench planning, and development decisions.
Build and maintain a high‑performing team through goal setting, accountability, inspiration, and consistency.
Execute and complete role‑based training, promotional window training, and other onboarding initiatives.
Provide ongoing coaching, feedback, and recognition to support development and performance.
Model and uphold company policies, practices, and standards; provide a safe and supportive environment.
Use assigned Caribou systems and tools in the appropriate manner and timeline.
GUEST (& Quality)
Lead by example to inspire and empower team members to deliver outstanding guest experiences.
Facilitate timely resolution of employee/customer relations, supply chain management, and asset management issues.
Drive strategies to consistently improve guest satisfaction, speed of service, and loyalty through actionable insights.
BUSINESS
Take ownership and lead with passion to drive store performance, inspiring the team to achieve sales, profitability, and operational excellence.
Manage supply chain processes and asset management to ensure timely replenishment and efficient resource allocation.
Utilize financial planning knowledge to manage budgets and analyze operating statements; adjust appropriately.
Ensure cash flow growth through ethical fiscal responsibility.
Create energy, enthusiasm, and focus on meeting and exceeding sales goals.
Support the delivery of operational excellence through in‑store sales initiatives.
Manage inventory and waste to ensure operational efficiency and minimize loss.
Maintain rigorous standards in food safety, sanitation, and health protocols.
Skills and Qualifications
Bring Caribou’s Core Values to life.
Build trust through transparent communication and consistent follow‑through.
Display resilience and composure in dynamic environments.
Act as a change leader, fostering adaptability in the team.
Provide and receive feedback with positive intent and professionalism.
Take ownership of difficult conversations, seeking understanding and providing timely resolutions.
Qualifications Required
Minimum 1–2 years of restaurant, retail, or guest service management experience and/or combined experience and education.
Must be 18 years of age or older.
Have reliable transportation.
Ability to work full‑time (47 hours per week). The GM role often includes early mornings, evenings, weekends, and holidays.
Willingness to learn new systems and tools as they are introduced.
Preferred
ServSafe certification or ability to receive a certificate within 90 days of employment.
Experience with sales building, P&L statements, recruitment, and training.
Knowledge of store systems such as Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper.
Valid driver’s license.
High school diploma or GED equivalent.
Physical Requirements Bending, reaching, lifting up to 50 pounds, standing for 4 to 8 hours, and other typical physical demands of a store environment.
Compensation Range $20.82 – $39.77 per hour (subject to local and state minimum wage regulations).
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state, or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, creed, sex, national origin, age, citizenship, marital status, disability, veteran status, or any other characteristic protected under applicable law. If you have a disability or special need that requires accommodation, please let us know.
Address: 3038 N Service Dr, Red Wing, Minnesota 55066
#J-18808-Ljbffr