Raymond James
Director, IT Product Management | Digital Workplace
Raymond James, St. Petersburg, Florida, United States, 33739
Director, IT Product Management | Digital Workplace
Join to apply for the
Director, IT Product Management | Digital Workplace
role at
Raymond James . Note: This position will follow our hybrid work model; we expect the selected candidate to be in office 50% of the total number of business days in a given month in the St. Petersburg, FL Corporate Office. About the Role
Are you passionate about new technology that enhances the daily lives of its users? Raymond James is currently seeking a Director of Technology with experience in Product Management and a financial services background. You will be part of the Digital Workplace product team, a driving force behind the digital experience transformation at Raymond James. This team provides enterprise third‑party applications to improve associates' collaboration and productivity in the digital era. In this role, you will regularly collaborate with IT senior leadership, the Chief Information Security Officer (CISO), financial advisors, and business stakeholders across the organization to advance capability development and improve client experience. The Director position involves leading a team of IT professionals and coordinating product development with a global team of engineering and operations resources. This position is responsible for overseeing Product Management related to enterprise endpoint devices and management technology throughout the Raymond James enterprise. In‑depth knowledge of Information Security and Privacy principles, and particular technologies in the product space – such as Windows and Mac OS, Virtualization, Mobile Device Management, and Enterprise Browser – is preferred. In addition to managing products, the candidate will oversee PCG relationship management for all Digital Workplace technologies. This includes establishing strong communication lines across the PCG business and Information Security teams and educating customers on Digital Workplace products through formal presentations and conference events. Essential Duties And Responsibilities
Drive IT solutions to ensure they meet business needs while balancing a pragmatic and integrated approach to the design of technical solutions. Manage the team responsible for Product Management of enterprise endpoint devices and management technologies, current leading products include Windows/Mac OS, Citrix, Microsoft Intune, Microsoft Purview, and Island Enterprise Browser. Frequently collaborate with device engineering and Information Security and Privacy teams to develop and maintain project schedules. If no project manager is assigned, the Director serves as the lead project manager to oversee onboarding, rollout, and adoption of new products or features within the assigned product space. Deliver strategic thinking to IT investments to ensure all requirements, including customer, security, and regulatory, are achieved. Own the product roadmaps and ensure alignment with strategic goals. Lead projects to successful completion as defined by predetermined project success criteria, including those established by the business, capital expenditure, and budget requirements. Influence and determine the prioritization of business unit technology projects, optimal project structure, and project administration to ensure strategic business objectives are met and risk is managed. Conduct competitive analysis and maintain awareness of the market landscape. Manage workforce capacity accurately, involving internal and/or external resources, processes, and practices. Remain current on key technology, business, and industry trends. Hold the organization accountable for attaining budget and annual goals and objectives. Perform other duties and responsibilities as assigned. Experience and Skills
Minimum of a Bachelor's degree in Computer Science, MIS, or related field and ten (10) years of relevant experience including management or leadership experience. Presentation skills: Deliver clear, compelling presentations tailored to the audience, using storytelling and visuals to influence decisions and drive engagement. Strategic mindset & innovation: Ability to develop and articulate product strategy, challenge the status quo, and create competitive advantage. Leadership & influence: Lead with limited direction, influence across teams, and manage stakeholders effectively. Communication & collaboration: Strong interpersonal skills, persuasive communication, and the ability to build constructive relationships. Analytical & problem solving: Manage complexity, think creatively, and express complex ideas clearly. Accountability & ownership: High level of responsibility for outcomes and readiness to champion change. Required Qualifications
Experience with at least ten (10) years of leading and managing IT projects. Strong organizational and detail‑oriented skills with strong communication abilities. Considerable experience presenting to C‑Level executives and business stakeholders of all sizes. Track record of recruiting, motivating, and developing an effective team. Financial services experience. Project management methodologies. Preferred Qualifications
Product management background with skills in requirement gathering, rollout, and organizational change management strategies, communication, and adoption tactics. Experience in a business relationship management role. Product management methodologies. Agile and hybrid development methodologies. Considerable experience with device endpoint and management technologies. Experience leading digital transformation efforts and implementing SaaS solutions. Information security background; enterprise and SMB cybersecurity principals. Licenses and Certifications
PMP certification preferred. Lean/Six Sigma certifications preferred. SIE/Series 7 certifications preferred. Education
Bachelor's in Computer and Information Science; Bachelor's in Information Technology; High School (HS) (Required). Work Experience
Manager Experience – 6 to 10 years. Certifications
None specified. Travel
Less than 25%. Workstyle
Hybrid. Seniority Level
Director. Employment Type
Full‑time. Job Function
Information Technology. At Raymond James, our associates use five guiding behaviors—Develop, Collaborate, Decide, Deliver, Improve—to deliver on the firm's core values of client‑first, integrity, independence, and a conservative, long‑term view. We Expect Our Associates At All Levels To Grow professionally and inspire others to do the same. Work with and through others to achieve desired outcomes. Make prompt, pragmatic choices and act with the client in mind. Take ownership and hold themselves and others accountable for delivering results that matter. Contribute to the continuous evolution of the firm. The Company is an equal‑opportunity employer and makes all employment decisions on the basis of merit and business needs.
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Join to apply for the
Director, IT Product Management | Digital Workplace
role at
Raymond James . Note: This position will follow our hybrid work model; we expect the selected candidate to be in office 50% of the total number of business days in a given month in the St. Petersburg, FL Corporate Office. About the Role
Are you passionate about new technology that enhances the daily lives of its users? Raymond James is currently seeking a Director of Technology with experience in Product Management and a financial services background. You will be part of the Digital Workplace product team, a driving force behind the digital experience transformation at Raymond James. This team provides enterprise third‑party applications to improve associates' collaboration and productivity in the digital era. In this role, you will regularly collaborate with IT senior leadership, the Chief Information Security Officer (CISO), financial advisors, and business stakeholders across the organization to advance capability development and improve client experience. The Director position involves leading a team of IT professionals and coordinating product development with a global team of engineering and operations resources. This position is responsible for overseeing Product Management related to enterprise endpoint devices and management technology throughout the Raymond James enterprise. In‑depth knowledge of Information Security and Privacy principles, and particular technologies in the product space – such as Windows and Mac OS, Virtualization, Mobile Device Management, and Enterprise Browser – is preferred. In addition to managing products, the candidate will oversee PCG relationship management for all Digital Workplace technologies. This includes establishing strong communication lines across the PCG business and Information Security teams and educating customers on Digital Workplace products through formal presentations and conference events. Essential Duties And Responsibilities
Drive IT solutions to ensure they meet business needs while balancing a pragmatic and integrated approach to the design of technical solutions. Manage the team responsible for Product Management of enterprise endpoint devices and management technologies, current leading products include Windows/Mac OS, Citrix, Microsoft Intune, Microsoft Purview, and Island Enterprise Browser. Frequently collaborate with device engineering and Information Security and Privacy teams to develop and maintain project schedules. If no project manager is assigned, the Director serves as the lead project manager to oversee onboarding, rollout, and adoption of new products or features within the assigned product space. Deliver strategic thinking to IT investments to ensure all requirements, including customer, security, and regulatory, are achieved. Own the product roadmaps and ensure alignment with strategic goals. Lead projects to successful completion as defined by predetermined project success criteria, including those established by the business, capital expenditure, and budget requirements. Influence and determine the prioritization of business unit technology projects, optimal project structure, and project administration to ensure strategic business objectives are met and risk is managed. Conduct competitive analysis and maintain awareness of the market landscape. Manage workforce capacity accurately, involving internal and/or external resources, processes, and practices. Remain current on key technology, business, and industry trends. Hold the organization accountable for attaining budget and annual goals and objectives. Perform other duties and responsibilities as assigned. Experience and Skills
Minimum of a Bachelor's degree in Computer Science, MIS, or related field and ten (10) years of relevant experience including management or leadership experience. Presentation skills: Deliver clear, compelling presentations tailored to the audience, using storytelling and visuals to influence decisions and drive engagement. Strategic mindset & innovation: Ability to develop and articulate product strategy, challenge the status quo, and create competitive advantage. Leadership & influence: Lead with limited direction, influence across teams, and manage stakeholders effectively. Communication & collaboration: Strong interpersonal skills, persuasive communication, and the ability to build constructive relationships. Analytical & problem solving: Manage complexity, think creatively, and express complex ideas clearly. Accountability & ownership: High level of responsibility for outcomes and readiness to champion change. Required Qualifications
Experience with at least ten (10) years of leading and managing IT projects. Strong organizational and detail‑oriented skills with strong communication abilities. Considerable experience presenting to C‑Level executives and business stakeholders of all sizes. Track record of recruiting, motivating, and developing an effective team. Financial services experience. Project management methodologies. Preferred Qualifications
Product management background with skills in requirement gathering, rollout, and organizational change management strategies, communication, and adoption tactics. Experience in a business relationship management role. Product management methodologies. Agile and hybrid development methodologies. Considerable experience with device endpoint and management technologies. Experience leading digital transformation efforts and implementing SaaS solutions. Information security background; enterprise and SMB cybersecurity principals. Licenses and Certifications
PMP certification preferred. Lean/Six Sigma certifications preferred. SIE/Series 7 certifications preferred. Education
Bachelor's in Computer and Information Science; Bachelor's in Information Technology; High School (HS) (Required). Work Experience
Manager Experience – 6 to 10 years. Certifications
None specified. Travel
Less than 25%. Workstyle
Hybrid. Seniority Level
Director. Employment Type
Full‑time. Job Function
Information Technology. At Raymond James, our associates use five guiding behaviors—Develop, Collaborate, Decide, Deliver, Improve—to deliver on the firm's core values of client‑first, integrity, independence, and a conservative, long‑term view. We Expect Our Associates At All Levels To Grow professionally and inspire others to do the same. Work with and through others to achieve desired outcomes. Make prompt, pragmatic choices and act with the client in mind. Take ownership and hold themselves and others accountable for delivering results that matter. Contribute to the continuous evolution of the firm. The Company is an equal‑opportunity employer and makes all employment decisions on the basis of merit and business needs.
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