Thecentermemphis
Director, IT Product Management | Digital Workplace
Thecentermemphis, Virginia State University, Virginia, us, 23806
Director, IT Product Management | Digital Workplace
Job Description Summary: This position will follow our hybrid work model. The selected candidate is expected to be in the office 50% of the total number of business days in a given month in the St. Petersburg, FL Corporate Office. Job Description Are you passionate about new technology that enhances the daily lives of its users? Raymond James is seeking a Director, Technology, with experience in Product Management and a Financial Services background. You will be part of the Digital Workplace product team, driving the digital experience transformation at Raymond James. This team provides enterprise third-party applications to improve associates\' collaboration and productivity in the digital era. You will collaborate with IT senior leadership, the CISO, financial advisors, and business stakeholders to advance capability development and improve client experience. The Director leads a team of IT professionals and coordinates product development with a global team of engineering and operations resources. This position oversees Product Management related to enterprise endpoint devices and management technology. In-depth knowledge of Information Security and Privacy principles, and technologies in the product space such as Windows and Mac OS, Virtualization, Mobile Device Management, and Enterprise Browser, is preferred. The candidate will oversee PCG relationship management for all Digital Workplace technologies, establishing strong communication lines across the PCG business and Information Security teams and educating customers on Digital Workplace products through formal presentations and conference events. Essential Duties and Responsibilities: Drives IT solutions to meet business needs with a pragmatic and integrated approach to design. Weighs alternatives, develops approaches, and balances conflicting needs. Manages a team responsible for Product Management of enterprise endpoint devices and management technologies, including Windows/Mac OS, Citrix, Microsoft Intune, Microsoft Purview, and Island Enterprise Browser. Collaborates with device engineering and Information Security and Privacy teams to develop and maintain project schedules; leads onboarding, rollout, and adoption of new products or features within the assigned product space when no project manager is assigned. Delivers strategic thinking to IT investments to ensure customer, security, and regulatory requirements are achieved. Owns the product roadmaps and ensures alignment with strategic goals. Leads projects to successful completion as defined by project success criteria, including business impact, capital expenditure, and budget requirements. Influences prioritization of technology projects, optimal project structure, and project administration to meet objectives and manage risk. Conducts competitive analysis and maintains awareness of the market landscape. Responsible for workforce management to accurately capture IT resource capacity (internal and/or external), processes, and practices. Stays current on key technology, business, and industry trends. Responsible for budget and annual goals and objectives; holds the organization accountable for attaining them. Performs other duties and responsibilities as assigned. Experience and Skills: Minimum of a Bachelor’s degree in Computer Science, MIS or related field and ten (10) years of relevant experience including management or leadership experience, or an equivalent combination of education, training and experience. Presentation skills: delivers clear, compelling presentations tailored to the audience using storytelling and visuals. Strategic mindset & innovation: ability to develop and articulate product strategy, challenge the status quo, and create competitive advantage. Leadership & influence: lead with limited direction, influence across teams, and manage stakeholders effectively. Communication & collaboration: strong interpersonal skills, persuasive communication, and the ability to build constructive relationships. Analytical & problem solving: manage complexity, think creatively, and express complex ideas clearly. Accountability & ownership: high level of responsibility for outcomes and readiness to champion change. Required: Experience with at least ten (10) years of leading and managing IT projects. Highly organized and detail-oriented with strong communication skills. Experience presenting to C-Level executives and business stakeholders of all sizes. Track record of recruiting, motivating and developing an effective team. Financial Services experience. Proficiency with project management methodologies. Preferred: Product Management background; requirements gathering, rollout and organizational change management strategies, communication and adoption tactics. Experience in business relationship management roles. Product management methodologies. Agile and hybrid development methodologies. Considerable experience with device endpoint and management technologies. Experience leading digital transformation efforts and implementing SaaS solutions. Information Security background; Enterprise and SMB cybersecurity principles. Licenses/Certifications: PMP Certification preferred. Lean/Six Sigma certifications preferred. SIE/Series 7 certifications preferred. Education Bachelor’s: Computer and Information Science; Bachelor’s: Information Technology; High School (HS) (Required) Work Experience Manager Experience - 6 to 10 years Workstyle Hybrid At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to grow professionally, work with and through others to achieve desired outcomes, make prompt, pragmatic choices with the client in mind, take ownership and accountability, and contribute to the continuous evolution of the firm. At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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Job Description Summary: This position will follow our hybrid work model. The selected candidate is expected to be in the office 50% of the total number of business days in a given month in the St. Petersburg, FL Corporate Office. Job Description Are you passionate about new technology that enhances the daily lives of its users? Raymond James is seeking a Director, Technology, with experience in Product Management and a Financial Services background. You will be part of the Digital Workplace product team, driving the digital experience transformation at Raymond James. This team provides enterprise third-party applications to improve associates\' collaboration and productivity in the digital era. You will collaborate with IT senior leadership, the CISO, financial advisors, and business stakeholders to advance capability development and improve client experience. The Director leads a team of IT professionals and coordinates product development with a global team of engineering and operations resources. This position oversees Product Management related to enterprise endpoint devices and management technology. In-depth knowledge of Information Security and Privacy principles, and technologies in the product space such as Windows and Mac OS, Virtualization, Mobile Device Management, and Enterprise Browser, is preferred. The candidate will oversee PCG relationship management for all Digital Workplace technologies, establishing strong communication lines across the PCG business and Information Security teams and educating customers on Digital Workplace products through formal presentations and conference events. Essential Duties and Responsibilities: Drives IT solutions to meet business needs with a pragmatic and integrated approach to design. Weighs alternatives, develops approaches, and balances conflicting needs. Manages a team responsible for Product Management of enterprise endpoint devices and management technologies, including Windows/Mac OS, Citrix, Microsoft Intune, Microsoft Purview, and Island Enterprise Browser. Collaborates with device engineering and Information Security and Privacy teams to develop and maintain project schedules; leads onboarding, rollout, and adoption of new products or features within the assigned product space when no project manager is assigned. Delivers strategic thinking to IT investments to ensure customer, security, and regulatory requirements are achieved. Owns the product roadmaps and ensures alignment with strategic goals. Leads projects to successful completion as defined by project success criteria, including business impact, capital expenditure, and budget requirements. Influences prioritization of technology projects, optimal project structure, and project administration to meet objectives and manage risk. Conducts competitive analysis and maintains awareness of the market landscape. Responsible for workforce management to accurately capture IT resource capacity (internal and/or external), processes, and practices. Stays current on key technology, business, and industry trends. Responsible for budget and annual goals and objectives; holds the organization accountable for attaining them. Performs other duties and responsibilities as assigned. Experience and Skills: Minimum of a Bachelor’s degree in Computer Science, MIS or related field and ten (10) years of relevant experience including management or leadership experience, or an equivalent combination of education, training and experience. Presentation skills: delivers clear, compelling presentations tailored to the audience using storytelling and visuals. Strategic mindset & innovation: ability to develop and articulate product strategy, challenge the status quo, and create competitive advantage. Leadership & influence: lead with limited direction, influence across teams, and manage stakeholders effectively. Communication & collaboration: strong interpersonal skills, persuasive communication, and the ability to build constructive relationships. Analytical & problem solving: manage complexity, think creatively, and express complex ideas clearly. Accountability & ownership: high level of responsibility for outcomes and readiness to champion change. Required: Experience with at least ten (10) years of leading and managing IT projects. Highly organized and detail-oriented with strong communication skills. Experience presenting to C-Level executives and business stakeholders of all sizes. Track record of recruiting, motivating and developing an effective team. Financial Services experience. Proficiency with project management methodologies. Preferred: Product Management background; requirements gathering, rollout and organizational change management strategies, communication and adoption tactics. Experience in business relationship management roles. Product management methodologies. Agile and hybrid development methodologies. Considerable experience with device endpoint and management technologies. Experience leading digital transformation efforts and implementing SaaS solutions. Information Security background; Enterprise and SMB cybersecurity principles. Licenses/Certifications: PMP Certification preferred. Lean/Six Sigma certifications preferred. SIE/Series 7 certifications preferred. Education Bachelor’s: Computer and Information Science; Bachelor’s: Information Technology; High School (HS) (Required) Work Experience Manager Experience - 6 to 10 years Workstyle Hybrid At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to grow professionally, work with and through others to achieve desired outcomes, make prompt, pragmatic choices with the client in mind, take ownership and accountability, and contribute to the continuous evolution of the firm. At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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