Carnival Cruise Line
Manager, Business Development - New Orleans
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Manager, Business Development - New Orleans
role at
Carnival Cruise Line .
Responsible for developing and executing strategic initiatives to educate and empower travel agents, with the objective of driving sales growth and expanding market share within the assigned territory. This role oversees travel agency accounts, consistently working toward surpassing performance goals and benchmarks.
As a Business Development Manager (BDM) the position is directly accountable for promotional efforts that generate revenue from agency‑driven sales for Carnival Cruise Line. Engagement with accounts is carried out through in‑person visits, daily, with possible virtual webinars, phone outreach, and written communications.
Importantly, this role focuses solely on B2B sales activities and does not involve direct‑to‑consumer transactions.
Job Functions
Territory Management & Strategic Sales Execution:
Design and implement strategies for territory management and business development. Make assigned sales calls per week to travel agency accounts.
Travel Agent Relationship Building & Support:
Foster long‑term relationships with travel agents to drive sales growth. Maintain frequent contact with RVP/VP North America to ensure territory needs are met.
Training & Education:
Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings. Organize ship inspections, trade shows, pier‑side overnights, and seminars at sea.
Marketing & Promotional Strategy:
Enhance promotional effectiveness, develop marketing strategies, and provide travel agents with promotional materials.
Data Management & Reporting:
Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM. Complete required reporting of activities and track budgeted tools.
Budget & Co‑op Management:
Manage territory budget and co‑op marketing needs in alignment with corporate guidelines.
Knowledge, Skills & Abilities
The BDM serves as the primary liaison between Carnival and travel agency partners, managing a portfolio of accounts and executing strategic sales initiatives to drive revenue growth.
Must navigate a dynamic travel landscape, identify opportunities, resolve challenges, and adapt strategies to meet territory‑specific needs.
Directly influences Carnival’s market share and revenue performance by fostering relationships, delivering training, and promoting brand initiatives.
Demonstrates leadership through influence, collaboration, and strategic guidance, leading training sessions and coordinating cross‑functional initiatives.
For All Roles
Knowledge:
Understanding of workplace policies and procedures; familiarity with team collaboration tools and techniques.
Skills:
Strong time management and organizational skills.
Abilities:
Reliable consistent attendance, punctuality, effective collaboration, and professionalism in all interactions.
Qualifications
Bachelor’s degree in Business, Marketing, or a related field.
5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Excellent communication and presentation skills; strong understanding of the travel agent distribution channel.
Self‑motivated, proactive, and results‑oriented.
Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods. Requires regular movement throughout Carnival Cruise Line facilities.
Travel 25–50% with non‑shipboard travel likely.
Work Conditions
Work primarily in a climate‑controlled environment with minimal safety/health hazard potential.
This position is classified as “remote.” Remote work is allowed full‑time from home; regular travel to Carnival headquarters in Miami, FL may be required.
Preferred candidate locations: FL, GA, TX, NC.
Benefits
Health Benefits:
Cost‑effective medical, dental, and vision plans.
Employee Assistance Program and other mental health resources.
Company‑paid term life insurance and disability coverage.
Financial Benefits:
401(k) plan with company match.
Employee Stock Purchase Plan.
Paid Time Off:
Holidays – 8 company‑wide holidays plus 2 additional floating holidays.
Vacation Time – 14 days/year for managers and below; 19 days/year for directors and above.
Sick Time – 80 hours/year for full‑time employees.
Other Benefits:
Complementary stand‑by cruises and employee discounts.
Learning and development resources including tuition reimbursement.
About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery.
Equal Employment Opportunity Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. We do not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental or physical disability, or any other classification protected by applicable law.
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Manager, Business Development - New Orleans
role at
Carnival Cruise Line .
Responsible for developing and executing strategic initiatives to educate and empower travel agents, with the objective of driving sales growth and expanding market share within the assigned territory. This role oversees travel agency accounts, consistently working toward surpassing performance goals and benchmarks.
As a Business Development Manager (BDM) the position is directly accountable for promotional efforts that generate revenue from agency‑driven sales for Carnival Cruise Line. Engagement with accounts is carried out through in‑person visits, daily, with possible virtual webinars, phone outreach, and written communications.
Importantly, this role focuses solely on B2B sales activities and does not involve direct‑to‑consumer transactions.
Job Functions
Territory Management & Strategic Sales Execution:
Design and implement strategies for territory management and business development. Make assigned sales calls per week to travel agency accounts.
Travel Agent Relationship Building & Support:
Foster long‑term relationships with travel agents to drive sales growth. Maintain frequent contact with RVP/VP North America to ensure territory needs are met.
Training & Education:
Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings. Organize ship inspections, trade shows, pier‑side overnights, and seminars at sea.
Marketing & Promotional Strategy:
Enhance promotional effectiveness, develop marketing strategies, and provide travel agents with promotional materials.
Data Management & Reporting:
Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM. Complete required reporting of activities and track budgeted tools.
Budget & Co‑op Management:
Manage territory budget and co‑op marketing needs in alignment with corporate guidelines.
Knowledge, Skills & Abilities
The BDM serves as the primary liaison between Carnival and travel agency partners, managing a portfolio of accounts and executing strategic sales initiatives to drive revenue growth.
Must navigate a dynamic travel landscape, identify opportunities, resolve challenges, and adapt strategies to meet territory‑specific needs.
Directly influences Carnival’s market share and revenue performance by fostering relationships, delivering training, and promoting brand initiatives.
Demonstrates leadership through influence, collaboration, and strategic guidance, leading training sessions and coordinating cross‑functional initiatives.
For All Roles
Knowledge:
Understanding of workplace policies and procedures; familiarity with team collaboration tools and techniques.
Skills:
Strong time management and organizational skills.
Abilities:
Reliable consistent attendance, punctuality, effective collaboration, and professionalism in all interactions.
Qualifications
Bachelor’s degree in Business, Marketing, or a related field.
5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Excellent communication and presentation skills; strong understanding of the travel agent distribution channel.
Self‑motivated, proactive, and results‑oriented.
Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods. Requires regular movement throughout Carnival Cruise Line facilities.
Travel 25–50% with non‑shipboard travel likely.
Work Conditions
Work primarily in a climate‑controlled environment with minimal safety/health hazard potential.
This position is classified as “remote.” Remote work is allowed full‑time from home; regular travel to Carnival headquarters in Miami, FL may be required.
Preferred candidate locations: FL, GA, TX, NC.
Benefits
Health Benefits:
Cost‑effective medical, dental, and vision plans.
Employee Assistance Program and other mental health resources.
Company‑paid term life insurance and disability coverage.
Financial Benefits:
401(k) plan with company match.
Employee Stock Purchase Plan.
Paid Time Off:
Holidays – 8 company‑wide holidays plus 2 additional floating holidays.
Vacation Time – 14 days/year for managers and below; 19 days/year for directors and above.
Sick Time – 80 hours/year for full‑time employees.
Other Benefits:
Complementary stand‑by cruises and employee discounts.
Learning and development resources including tuition reimbursement.
About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery.
Equal Employment Opportunity Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. We do not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental or physical disability, or any other classification protected by applicable law.
#J-18808-Ljbffr