Sciens Building Solutions
Security Service Systems Technician
Sciens Building Solutions, Pleasanton, California, United States, 94566
Security Service Systems Technician page is loaded## Security Service Systems Technicianlocations:
Pleasantontime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R-100519**THE POSITION IN A NUTSHELL**We are seeking an experienced Security Service Systems Technician with strong troubleshooting, programming, and repair capabilities across a range of electronic security platforms. This role is critical to maintaining the performance and reliability of our access control, video surveillance, and intrusion systems. You’ll work closely with our service team and clients to ensure timely and high-quality service delivery. Attention to detail, technical expertise, and excellent communication skills are essential for success in this position.**WHAT YOU'LL BE DOING (and doing well!)*** Troubleshoot and repair electronic security systems including: Access control (Lenel, CCURE, Brivo, Feenics, Salto, Blubox), Video surveillance (Verkada, Eagle Eye, Milestone, etc.) and Intrusion detection and door hardware (readers, contacts, strikes, maglocks)* Program and configure systems using manufacturer software and laptop tools.* Diagnose and resolve network connectivity issues related to security devices.* Perform system testing and verification to ensure full operational functionality.* Document service activities, system status, and repair outcomes for customer records and billing.* Maintain integrity of cabling, power supplies, and device configurations.* Provide technical guidance and mentorship to junior technicians.* Manage service vehicle inventory and ensure tools are maintained and calibrated.* Collaborate with project managers and service coordinators to meet customer expectations.**WHAT WE LIKE ABOUT YOU*** At least three (3) years of experience servicing electronic security systems* Proficient in troubleshooting low-voltage circuits, including opens, shorts, and ground faults.* Familiarity with IP networking, PoE switches, and device addressing.* Experience with access control and video management software platforms.* Ability to read and interpret system design drawings and wiring diagrams* Strong understanding of door hardware and physical security components.* Comfortable working with hand tools, power tools, and test equipment.* OSHA 10 Certification or ability to obtain.* Manufacturer certifications (Lenel, CCURE, Verkada, Salto, etc.) preferred.* Excellent organizational, decision-making, and communication skills.* Customer-focused with a proactive approach to issue resolution.* Physically fit to perform field work: lifting up to 50 lbs, climbing ladders, working from heights.* Valid driver’s license and reliable transportation.* Ability to pass background check and drug screening**WHAT WE'RE BRINGING TO THE TABLE*** Competitive salary based on qualifications.* Paid time off plan and holidays.* 401(k) matching.* Short term and long-term disability.* Medical, dental, and vision plans with options.* Life insurance.* Professional career development opportunities.$35/hr. - $70/hr. Depending on experience.“Sciens” is Latin for “knowledgeable and skilled.” We take that definition to heart by using our collective experience to do meaningful work in the world—protect people and property through sophisticated life safety, security, communication and electrical systems. #J-18808-Ljbffr
Pleasantontime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R-100519**THE POSITION IN A NUTSHELL**We are seeking an experienced Security Service Systems Technician with strong troubleshooting, programming, and repair capabilities across a range of electronic security platforms. This role is critical to maintaining the performance and reliability of our access control, video surveillance, and intrusion systems. You’ll work closely with our service team and clients to ensure timely and high-quality service delivery. Attention to detail, technical expertise, and excellent communication skills are essential for success in this position.**WHAT YOU'LL BE DOING (and doing well!)*** Troubleshoot and repair electronic security systems including: Access control (Lenel, CCURE, Brivo, Feenics, Salto, Blubox), Video surveillance (Verkada, Eagle Eye, Milestone, etc.) and Intrusion detection and door hardware (readers, contacts, strikes, maglocks)* Program and configure systems using manufacturer software and laptop tools.* Diagnose and resolve network connectivity issues related to security devices.* Perform system testing and verification to ensure full operational functionality.* Document service activities, system status, and repair outcomes for customer records and billing.* Maintain integrity of cabling, power supplies, and device configurations.* Provide technical guidance and mentorship to junior technicians.* Manage service vehicle inventory and ensure tools are maintained and calibrated.* Collaborate with project managers and service coordinators to meet customer expectations.**WHAT WE LIKE ABOUT YOU*** At least three (3) years of experience servicing electronic security systems* Proficient in troubleshooting low-voltage circuits, including opens, shorts, and ground faults.* Familiarity with IP networking, PoE switches, and device addressing.* Experience with access control and video management software platforms.* Ability to read and interpret system design drawings and wiring diagrams* Strong understanding of door hardware and physical security components.* Comfortable working with hand tools, power tools, and test equipment.* OSHA 10 Certification or ability to obtain.* Manufacturer certifications (Lenel, CCURE, Verkada, Salto, etc.) preferred.* Excellent organizational, decision-making, and communication skills.* Customer-focused with a proactive approach to issue resolution.* Physically fit to perform field work: lifting up to 50 lbs, climbing ladders, working from heights.* Valid driver’s license and reliable transportation.* Ability to pass background check and drug screening**WHAT WE'RE BRINGING TO THE TABLE*** Competitive salary based on qualifications.* Paid time off plan and holidays.* 401(k) matching.* Short term and long-term disability.* Medical, dental, and vision plans with options.* Life insurance.* Professional career development opportunities.$35/hr. - $70/hr. Depending on experience.“Sciens” is Latin for “knowledgeable and skilled.” We take that definition to heart by using our collective experience to do meaningful work in the world—protect people and property through sophisticated life safety, security, communication and electrical systems. #J-18808-Ljbffr