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Framebridge

Retail Design Consultant, Bethesda Row

Framebridge, Bethesda, Maryland, us, 20811

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Job Title Retail Design Consultant, Bethesda Row

Company Overview Framebridge is disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are expanding the market, building a beloved brand that celebrates the best moments in life, and creating a great team across ecommerce, retail, design, and manufacturing.

Responsibilities

Offer exceptional customer service and represent the brand in our retail stores.

Apply excellent listening, oral, and communication skills to build relationships with customers.

Demonstrate deep product knowledge and provide design advice to customers.

Inspect, photograph, and measure artwork using Framebridge tools.

Answer questions and troubleshoot issues using sound judgment.

Suggest improvements to innovate and enhance the retail experience.

Deliver our 100% happiness guarantee in all interactions.

Work a flexible schedule, including evenings and weekends, to meet business needs.

Qualifications

Experience in a customer service, retail, or hospitality role.

Engaging personality with strong interpersonal and communication skills.

Interest in design and excitement to work in a creative environment.

Quick learner of new tools, products, and processes.

Excellent time‑management, organizational, and problem‑solving skills.

Experience in clienteling outreach and building long‑term customer relationships.

Willingness to work flexible hours, including evenings and weekends.

Benefits & Perks

Competitive pay

Free frames and employee discount programs

Contests and incentives

Team building events

Paid time off

Employee Assistance Program (EAP)

Commuter benefits

Compensation Hourly rate: competitive; the posted range is accurate at the time of posting and may be adjusted based on experience and location. This role also includes eligibility for a cash bonus as part of the total compensation package.

Employment Details Time Type: Full time

Equal Opportunity Employment Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. We make decisions regarding employment opportunities, including hiring, promotion, and advancement, without regard to any protected characteristic.

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