Fenway Health
Dental Patient Services Coordinator - Per Diem
Fenway Health, Boston, Massachusetts, us, 02298
Under the direction of the Dental and Optometry Administrative Supervisor, the Patient Services Coordinator I is responsible for providing exemplary customer service, patient registration and documentation, appointment scheduling, managing patient flow, collecting daily cash, and opening and closing the receptionist station daily.
Schedule: 8-hour shifts between 8 am and 7 pm weekdays, with Saturdays 8 am–1 pm as needed.
Responsibilities
Provide exemplary customer service and maintain patient confidentiality.
Register new and existing patients, entering demographic and insurance data accurately.
Verify patient eligibility and collect co-payments at check-in.
Schedule appointments based on patient needs and provider availability.
Manage patient flow, including opening and closing the reception station.
Collect daily cash, verify transactions, run reports, and audit discrepancies.
Handle reception duties efficiently and courteously.
Requirements
Minimum 1 year experience in a healthcare setting.
Willingness to work with a diverse patient population.
Availability Tuesday, Wednesday & Thursday evenings until 7 pm; Saturdays 8 am–1 pm.
Ability to work harmoniously with diverse colleagues, patients, and vendors.
Commitment to Fenway’s anti‑racist mission and inclusive culture.
Preferred Qualifications
Experience using Epic and Microsoft Office.
Knowledge of business procedures including cash handling.
Bilingual English/Spanish fluency.
Physical Requirements
Must sit at a computer station for extended periods.
Must be able to type for extended periods.
Union Position This is a union position in the Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.
We offer competitive salaries and benefits, including medical and dental insurance, retirement plan, 11 paid holidays, and paid vacation.
EEO Statement Fenway Health is an equal opportunity employer.
Candidates from diverse backgrounds including LGBTQIA+ identified persons, BIPOC, and other underrepresented groups are strongly encouraged to apply.
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Schedule: 8-hour shifts between 8 am and 7 pm weekdays, with Saturdays 8 am–1 pm as needed.
Responsibilities
Provide exemplary customer service and maintain patient confidentiality.
Register new and existing patients, entering demographic and insurance data accurately.
Verify patient eligibility and collect co-payments at check-in.
Schedule appointments based on patient needs and provider availability.
Manage patient flow, including opening and closing the reception station.
Collect daily cash, verify transactions, run reports, and audit discrepancies.
Handle reception duties efficiently and courteously.
Requirements
Minimum 1 year experience in a healthcare setting.
Willingness to work with a diverse patient population.
Availability Tuesday, Wednesday & Thursday evenings until 7 pm; Saturdays 8 am–1 pm.
Ability to work harmoniously with diverse colleagues, patients, and vendors.
Commitment to Fenway’s anti‑racist mission and inclusive culture.
Preferred Qualifications
Experience using Epic and Microsoft Office.
Knowledge of business procedures including cash handling.
Bilingual English/Spanish fluency.
Physical Requirements
Must sit at a computer station for extended periods.
Must be able to type for extended periods.
Union Position This is a union position in the Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.
We offer competitive salaries and benefits, including medical and dental insurance, retirement plan, 11 paid holidays, and paid vacation.
EEO Statement Fenway Health is an equal opportunity employer.
Candidates from diverse backgrounds including LGBTQIA+ identified persons, BIPOC, and other underrepresented groups are strongly encouraged to apply.
#J-18808-Ljbffr