Thrive Communities
Join to apply for the
Multisite Leasing Consultant
role at
Thrive Communities
About Thrive Thrive’s purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award‑winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at‑scale approach to property management and building communities that flourish.
Salary & Schedule Salary:
$24 – $25 per hour Schedule: Full‑time; Thursday – Monday; 9 am – 6 pm
Benefits
32 Paid Days off per year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
Employer matched 401(k) retirement plan
Bonus potential
Leasing & Renewal Commission eligible
$0 premium medical, dental, and vision insurance effective 1st of the month following your start date
Fully covered long‑term disability insurance for associates
Fully covered life insurance policy for associates with supplemental life insurance options
24/7 Everyday Assistance Program (EAP)
Voluntary Critical Illness, Accident, Hospital Indemnity, and Short‑term Disability insurance
Pet insurance discounts
Parking & Transit Commuter Benefits
Annual professional development reimbursement
Training opportunities and career progression/growth plans
Ability to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
Company‑wide parties and events
Job Responsibilities
Marketing/Leasing
Maintain a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.
Inspect models and market‑ready vacancies daily to ensure cleanliness; perform cleaning and staging as needed.
Conduct all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other relevant laws.
Answer incoming phone calls and handle each call appropriately, transferring to the assistant manager or community manager when necessary.
Greet prospective residents, qualify, determine needs, and professionally present community and specific apartments while communicating features and benefits.
Maintain awareness of local market conditions and trends; contribute ideas for marketing and improving resident satisfaction.
Maintain a lease closing ratio at an appropriate level for the property and submarket.
Respond to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.
Post regularly on online advertising sites such as Craigslist and Weblisters as instructed.
Schedule or set out A‑Boards and balloons at property entrances daily.
Administrative
Correctly complete all lease applications, assist with application verification, and notify prospective residents of results.
Type miscellaneous resident communication as needed.
Complete all lease paperwork including related addenda and accept rents and deposits.
Complete Guest Card information form for all prospects, send thank‑you notes, and follow up.
Physically inspect property on grounds, pick up litter, and report any service needs to maintenance staff. Inspect move‑outs and vacancies.
Inventory office supplies on a periodic basis and report needs to Community Manager.
Organize and file appropriate reports, leases, and paperwork.
Attend property and Thrive trainings and meetings as requested.
Perform any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.
Desired Skills & Experience
Leasing experience in multi‑family housing preferred.
National Apartment Leasing Professional (NALP) preferred.
Customer service experience strongly desired.
Yardi/CRM and Onsite experience preferred.
Desired Competencies
Excellent customer service, sales, and closing skills.
Ability to work in a fast‑paced and customer‑service‑oriented environment.
Understanding of industry terms and their meaning.
Ability to de‑escalate conflict and remain calm and courteous at all times.
Respect and understanding of diverse cultural and socio‑economic backgrounds.
Effective communication, building trust, and addressing community challenges with cultural awareness and equity.
Specific and thorough communication with residents, vendors, subordinates, support departments, ownership, and leadership.
Performs duties under pressure and meets deadlines in a timely manner.
Works well both as part of a team and independently.
Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive attitude.
Desire to learn and take initiative on projects and tasks.
Pro‑active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.
Driven team player looking to bring positive energy to the team.
Interacts with co‑workers, supervisors, guests and the public in a professional and pleasant manner.
Strong time management, organizational, and prioritization skills.
Strong attention to sales and marketing.
Proficient in Microsoft Word, Outlook, and Excel.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
Physical Requirements
This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time spent on feet and 30% spent sitting at desk.
Constant need to type, write, & grasp (working at a computer and answering phones).
Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, putting out balloons, opening doors, pick up and move items).
Ability to lift/move/push/pull up to 25 lbs on occasion; frequent need to lift/push/pull up to 20 lbs.
For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.
Equal Employment Opportunity Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy‑related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check & Drug Screen Policy Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
Drug Screen Tests
Amphetamines including Methamphetamine
Cocaine Metabolites
Opiates including Codeine and Morphine
Phencyclidine ("PCP")
Thrive Communities reserves the right to modify this policy at any time without notice.
We encourage you to apply if you feel you have the skills and experience to be successful in this position. Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Website Learn more at
www.thrivecommunities.com
#J-18808-Ljbffr
Multisite Leasing Consultant
role at
Thrive Communities
About Thrive Thrive’s purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award‑winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at‑scale approach to property management and building communities that flourish.
Salary & Schedule Salary:
$24 – $25 per hour Schedule: Full‑time; Thursday – Monday; 9 am – 6 pm
Benefits
32 Paid Days off per year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
Employer matched 401(k) retirement plan
Bonus potential
Leasing & Renewal Commission eligible
$0 premium medical, dental, and vision insurance effective 1st of the month following your start date
Fully covered long‑term disability insurance for associates
Fully covered life insurance policy for associates with supplemental life insurance options
24/7 Everyday Assistance Program (EAP)
Voluntary Critical Illness, Accident, Hospital Indemnity, and Short‑term Disability insurance
Pet insurance discounts
Parking & Transit Commuter Benefits
Annual professional development reimbursement
Training opportunities and career progression/growth plans
Ability to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
Company‑wide parties and events
Job Responsibilities
Marketing/Leasing
Maintain a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.
Inspect models and market‑ready vacancies daily to ensure cleanliness; perform cleaning and staging as needed.
Conduct all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other relevant laws.
Answer incoming phone calls and handle each call appropriately, transferring to the assistant manager or community manager when necessary.
Greet prospective residents, qualify, determine needs, and professionally present community and specific apartments while communicating features and benefits.
Maintain awareness of local market conditions and trends; contribute ideas for marketing and improving resident satisfaction.
Maintain a lease closing ratio at an appropriate level for the property and submarket.
Respond to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.
Post regularly on online advertising sites such as Craigslist and Weblisters as instructed.
Schedule or set out A‑Boards and balloons at property entrances daily.
Administrative
Correctly complete all lease applications, assist with application verification, and notify prospective residents of results.
Type miscellaneous resident communication as needed.
Complete all lease paperwork including related addenda and accept rents and deposits.
Complete Guest Card information form for all prospects, send thank‑you notes, and follow up.
Physically inspect property on grounds, pick up litter, and report any service needs to maintenance staff. Inspect move‑outs and vacancies.
Inventory office supplies on a periodic basis and report needs to Community Manager.
Organize and file appropriate reports, leases, and paperwork.
Attend property and Thrive trainings and meetings as requested.
Perform any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.
Desired Skills & Experience
Leasing experience in multi‑family housing preferred.
National Apartment Leasing Professional (NALP) preferred.
Customer service experience strongly desired.
Yardi/CRM and Onsite experience preferred.
Desired Competencies
Excellent customer service, sales, and closing skills.
Ability to work in a fast‑paced and customer‑service‑oriented environment.
Understanding of industry terms and their meaning.
Ability to de‑escalate conflict and remain calm and courteous at all times.
Respect and understanding of diverse cultural and socio‑economic backgrounds.
Effective communication, building trust, and addressing community challenges with cultural awareness and equity.
Specific and thorough communication with residents, vendors, subordinates, support departments, ownership, and leadership.
Performs duties under pressure and meets deadlines in a timely manner.
Works well both as part of a team and independently.
Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive attitude.
Desire to learn and take initiative on projects and tasks.
Pro‑active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.
Driven team player looking to bring positive energy to the team.
Interacts with co‑workers, supervisors, guests and the public in a professional and pleasant manner.
Strong time management, organizational, and prioritization skills.
Strong attention to sales and marketing.
Proficient in Microsoft Word, Outlook, and Excel.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
Physical Requirements
This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time spent on feet and 30% spent sitting at desk.
Constant need to type, write, & grasp (working at a computer and answering phones).
Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, putting out balloons, opening doors, pick up and move items).
Ability to lift/move/push/pull up to 25 lbs on occasion; frequent need to lift/push/pull up to 20 lbs.
For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.
Equal Employment Opportunity Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy‑related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check & Drug Screen Policy Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
Drug Screen Tests
Amphetamines including Methamphetamine
Cocaine Metabolites
Opiates including Codeine and Morphine
Phencyclidine ("PCP")
Thrive Communities reserves the right to modify this policy at any time without notice.
We encourage you to apply if you feel you have the skills and experience to be successful in this position. Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Website Learn more at
www.thrivecommunities.com
#J-18808-Ljbffr