Amphenol Communications Solutions
Field Service Engineer
Location: Santa Clara, CA
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets.
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market.
Responsibilities
Serve as the primary technical contact for on‑site support, installation, and maintenance of Amphenol products.
Diagnose and resolve complex interconnect issues in the field, including signal transmission and mechanical fit.
Provide post‑sales service and technical assistance to ensure customer satisfaction and product reliability.
Collaborate with engineering, product development, and sales teams to relay field feedback and drive continuous improvement.
Deliver training and support to customers on product usage, maintenance, and troubleshooting.
Document service activities, technical findings, and customer interactions.
Travel to customer sites as needed to provide timely and effective service; significant travel on short notice may be required.
Qualifications
Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering, or Mechanical Engineering Technology.
5+ years of experience in field service, technical support, or hands‑on engineering roles.
Familiarity with interconnect systems, signal integrity, and electrical testing.
Skills
Strong diagnostic and problem‑solving abilities in electrical and/or mechanical domains.
Excellent communication skills across technical and non-technical teams.
High‑level customer service mindset with a focus on building long‑term relationships.
Ability to work independently in dynamic environments and deliver results under pressure.
Organized, detail‑oriented, and capable of managing multiple service engagements.
Amphenol Corporation is proud of its reputation as an excellent employer. We are committed to providing the highest level of support and responsiveness to both our employees and our customers. Career growth opportunities exist within our global organization.
Amphenol is an “Equal Opportunity Employer” – Minority, Female, Disabled, Veteran, Sexual Orientation, Gender Identity, National Origin.
For additional company information please visit https://www.amphenol-cs.com/.
#J-18808-Ljbffr
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets.
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market.
Responsibilities
Serve as the primary technical contact for on‑site support, installation, and maintenance of Amphenol products.
Diagnose and resolve complex interconnect issues in the field, including signal transmission and mechanical fit.
Provide post‑sales service and technical assistance to ensure customer satisfaction and product reliability.
Collaborate with engineering, product development, and sales teams to relay field feedback and drive continuous improvement.
Deliver training and support to customers on product usage, maintenance, and troubleshooting.
Document service activities, technical findings, and customer interactions.
Travel to customer sites as needed to provide timely and effective service; significant travel on short notice may be required.
Qualifications
Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering, or Mechanical Engineering Technology.
5+ years of experience in field service, technical support, or hands‑on engineering roles.
Familiarity with interconnect systems, signal integrity, and electrical testing.
Skills
Strong diagnostic and problem‑solving abilities in electrical and/or mechanical domains.
Excellent communication skills across technical and non-technical teams.
High‑level customer service mindset with a focus on building long‑term relationships.
Ability to work independently in dynamic environments and deliver results under pressure.
Organized, detail‑oriented, and capable of managing multiple service engagements.
Amphenol Corporation is proud of its reputation as an excellent employer. We are committed to providing the highest level of support and responsiveness to both our employees and our customers. Career growth opportunities exist within our global organization.
Amphenol is an “Equal Opportunity Employer” – Minority, Female, Disabled, Veteran, Sexual Orientation, Gender Identity, National Origin.
For additional company information please visit https://www.amphenol-cs.com/.
#J-18808-Ljbffr