Virginia's Community College System
Project Director, Student Support Services - Restricted
Virginia's Community College System, Richmond, Virginia, United States, 23214
Project Director, Student Support Services (Restricted)
Location: Keysville, VA.
This full‑time position is funded through the U.S. Department of Education's TRIO Student Support Services (SSS) grant and is contingent upon continued federal funding.
Salary range: $57,733 – $60,000. Telework options subject to change based on business needs.
Core Responsibilities
Provide overall leadership and direction for all aspects of the TRIO SSS program, ensuring compliance with federal regulations (34 CFR Part 646), grant requirements, and SVCC policies.
Hire, train, supervise, and evaluate program staff, fostering professional growth and accountability.
Develop and implement program activities and services that promote persistence, good academic standing, graduation, and transfer among 140 eligible participants each year.
Manage and monitor the program budget in collaboration with the Business Office and Vice President of Enrollment Management and Student Success; ensure compliance with EDGAR and institutional fiscal policies.
Prepare and submit accurate and timely federal reports, including the Annual Performance Report (APR) and related documentation to the U.S. Department of Education.
Use data and assessment results to evaluate program effectiveness, guide continuous improvement, and document achievement of objectives.
Maintain confidential participant records in compliance with FERPA and ensure secure management of program documentation.
Collaborate with Financial Aid, Admissions, Accessibility Services, Advising, Academic Affairs, and Career Services to coordinate holistic student support.
Represent SVCC’s SSS program at state, regional, and national TRIO trainings and conferences and stay current on emerging trends in student success and federal program compliance.
Support grant‑writing and continuation efforts and contribute to institutional initiatives promoting student access, persistence, and completion.
Perform other duties as assigned to advance the mission of SVCC and the success of SSS participants.
Qualifications
Master’s degree in Education, Counseling, Higher Education Administration, Student Personnel, or a closely related field; or a combination of equivalent education and experience.
Demonstrated progressive experience in staff supervision, budget management, program development and evaluation, reporting, and compliance with federal regulations.
Proven expertise in a TRIO SSS Program or similar federally funded academic support program serving first‑generation, low‑income, or students with disabilities.
Ability to collect, analyze, and interpret program data to assess outcomes and drive continuous improvement.
Strong knowledge of academic advising, financial aid processes, student development theory, and case management models.
Excellent interpersonal, organizational, communication, and problem‑solving skills; ability to work well under pressure and meet deadlines.
Proficiency with Microsoft Office (Excel, Word, PowerPoint), Google Docs, PeopleSoft, CRM/ERP, and retention‑based software.
Valid driver’s license.
Commitment to equitable access and student success for underrepresented populations.
Additional Considerations
Experience in using CRM/ERP or retention software and familiarity with PeopleSoft, Navigate, or similar systems.
Prior experience with TRIO programs (SSS, Upward Bound, Talent Search) or other federally funded student support initiatives.
Experience preparing federal grant reports, APRs, and continuation proposals.
Knowledge of U.S. Department of Education TRIO SSS regulations (34 CFR Part 646) and related federal compliance requirements.
EEO Statement Southside Virginia Community College is an Equal Employment Opportunity Employer that adheres to all federal, state, and local non‑discrimination and affirmative action laws.
We encourage applicants from all backgrounds to apply.
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This full‑time position is funded through the U.S. Department of Education's TRIO Student Support Services (SSS) grant and is contingent upon continued federal funding.
Salary range: $57,733 – $60,000. Telework options subject to change based on business needs.
Core Responsibilities
Provide overall leadership and direction for all aspects of the TRIO SSS program, ensuring compliance with federal regulations (34 CFR Part 646), grant requirements, and SVCC policies.
Hire, train, supervise, and evaluate program staff, fostering professional growth and accountability.
Develop and implement program activities and services that promote persistence, good academic standing, graduation, and transfer among 140 eligible participants each year.
Manage and monitor the program budget in collaboration with the Business Office and Vice President of Enrollment Management and Student Success; ensure compliance with EDGAR and institutional fiscal policies.
Prepare and submit accurate and timely federal reports, including the Annual Performance Report (APR) and related documentation to the U.S. Department of Education.
Use data and assessment results to evaluate program effectiveness, guide continuous improvement, and document achievement of objectives.
Maintain confidential participant records in compliance with FERPA and ensure secure management of program documentation.
Collaborate with Financial Aid, Admissions, Accessibility Services, Advising, Academic Affairs, and Career Services to coordinate holistic student support.
Represent SVCC’s SSS program at state, regional, and national TRIO trainings and conferences and stay current on emerging trends in student success and federal program compliance.
Support grant‑writing and continuation efforts and contribute to institutional initiatives promoting student access, persistence, and completion.
Perform other duties as assigned to advance the mission of SVCC and the success of SSS participants.
Qualifications
Master’s degree in Education, Counseling, Higher Education Administration, Student Personnel, or a closely related field; or a combination of equivalent education and experience.
Demonstrated progressive experience in staff supervision, budget management, program development and evaluation, reporting, and compliance with federal regulations.
Proven expertise in a TRIO SSS Program or similar federally funded academic support program serving first‑generation, low‑income, or students with disabilities.
Ability to collect, analyze, and interpret program data to assess outcomes and drive continuous improvement.
Strong knowledge of academic advising, financial aid processes, student development theory, and case management models.
Excellent interpersonal, organizational, communication, and problem‑solving skills; ability to work well under pressure and meet deadlines.
Proficiency with Microsoft Office (Excel, Word, PowerPoint), Google Docs, PeopleSoft, CRM/ERP, and retention‑based software.
Valid driver’s license.
Commitment to equitable access and student success for underrepresented populations.
Additional Considerations
Experience in using CRM/ERP or retention software and familiarity with PeopleSoft, Navigate, or similar systems.
Prior experience with TRIO programs (SSS, Upward Bound, Talent Search) or other federally funded student support initiatives.
Experience preparing federal grant reports, APRs, and continuation proposals.
Knowledge of U.S. Department of Education TRIO SSS regulations (34 CFR Part 646) and related federal compliance requirements.
EEO Statement Southside Virginia Community College is an Equal Employment Opportunity Employer that adheres to all federal, state, and local non‑discrimination and affirmative action laws.
We encourage applicants from all backgrounds to apply.
#J-18808-Ljbffr