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Highway West Vacations

Front Office Supervisor

Highway West Vacations, Buellton, California, United States, 93427

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Job Title Front Office Supervisor

Company Highway West Vacations

Location Flying Flags Buellton

Status Full-Time, Non-Exempt

Supervisor Assistant General Manager, General Manager

Compensation $23/Hour

Benefits We offer a competitive compensation package with Company‑paid employee only health insurance, vacation and sick time, Company‑paid holidays, life insurance, and employee discounts.

Job Description The Front Office Supervisor is responsible for overseeing the front office staff and ensuring that each guest is treated with the highest standard of service. Their duties include scheduling the front office staff, supervising daily shifts, responding to guest complaints or requests, communicating between departments, and leading continuing front office training, assisting the GM with daily tasks.

Requirements

Associate’s Degree in a hospitality or business‑related field.

2‑4 years of hotel/restaurant supervisory experience.

Training skills, must have the ability to assess skill level of employees and modify training as needed.

Strong mentoring skills: must have the ability to mentor employees through role modeling, supervision, and feedback.

Excellent communication and organizational skills.

Professional demeanor.

Proficient computer skills, including Word, Excel and PowerPoint.

Must be able to work on feet for extended periods.

Must be able to work a flexible work schedule including evenings, weekends and holidays.

Preferred Requirements

BS degree in Hospitality Management preferred.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Other

Industries Hospitality

Organisation Overview Highway West Vacations is a premier hospitality property management firm that offers unique outdoor experiences across the United States. With a portfolio of 17 boutique hotels, RV resorts, ski resorts, and marinas in six states—including California, Colorado, Hawaii, Idaho, New Hampshire, and Oregon—Highway West Vacations provides a variety of vacation options for all types of travelers.

Highway West Vacations takes pride in offering exceptional guest experiences and creating unforgettable memories. Whether looking to relax in a luxury RV resort, explore a national park, hike up a volcano, hit the slopes, fish the day away, gaze at the stars, or go on a wine tour, Highway West Vacations has a destination for everyone.

Equal Employment Opportunity Highway West Vacations is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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