Loudoun County Government
Adult Protective Services Investigator
Loudoun County Government, Leesburg, Virginia, United States, 22075
Introduction
Loudoun County Government has been named one of Forbes' 2025 Best Large Employers!
At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community – the "Loudoun Difference." Welcome and thank you for your interest in employment with Loudoun County Government!
Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington DC, Loudoun County offers a diverse blend of cultural, recreational, and educational opportunities. The Loudoun County Department of Family Services seeks a dedicated and experienced professional for an APS Investigator position. The successful candidate will join the Adult & Aging program within the Department of Family Services which envisions better health, safety, and well‑being for all, supporting individuals and families to live their best lives while advocating for those most vulnerable and respecting their right to self‑determination.
Job Summary Under the general direction of the designated supervisor, the investigator complies with federal, state, and local laws and policies and approves appropriate responses, interventions, and service plans to provide various family services for the County. Responsibilities include: investigating reports of abuse, neglect, and exploitation of vulnerable adults; conducting unannounced home visits in the community to respond to APS allegations; gathering and analyzing evidence, interviewing relevant parties, and documenting findings; responding to emergency calls and providing immediate assistance to vulnerable adults; assessing clients’ needs and developing protective service plans tailored to each client’s situation; advocating for clients’ rights and connecting them with appropriate resources and services; monitoring clients’ progress and adjusting service plans as necessary; maintaining accurate and detailed case records, ensuring compliance with all regulatory requirements; completing necessary federal, state, and local planning and reporting requirements; ensuring accurate and timely data entry into required systems; coordinating with other agencies and participating in multi‑disciplinary and inter‑agency teams to provide comprehensive services to clients; conducting community presentations and serving as a resource to clients and the community in areas of expertise and informing clients of related services, programs, rules, regulations, and their rights to participate. Hiring salary commensurate with experience.
Minimum Qualifications
Bachelor’s degree in a Human Services field; OR a Bachelor’s degree in any field with a minimum of two (2) years of directly related experience in a human services area.
Preferred Qualifications
Master’s degree in social work, gerontology, or a related field.
Experience working in local government or a department of social services.
Comprehensive knowledge of Adult Protective Services/Adult Services programs and procedures.
Significant experience in conducting APS investigations and providing APS on‑going case management services to older adults and/or adults with disabilities.
Knowledge of social work theory, casework methods, and community organization/resources.
Understanding of human behavior and the behavioral sciences, particularly concerning human development, aging, family dynamics, and interpersonal relationships.
Ability to engage in sensitive discussions with clients about various aspects of their lives.
Capacity to respond effectively in crisis situations.
Bi‑lingual skills in Spanish and English.
Job Contingencies and Special Requirements
Must be available to work day shift, nights, scheduled weekends, and holidays.
Must be available for on‑call duties as scheduled, ensuring timely and effective response to crisis situations.
Candidate may be required to report to work during times designated countywide as approved for unscheduled leave regardless of the emergency (e.g., weather, transportation, disaster).
Candidate may be required to work and may be assigned to an alternate worksite(s) within the county to carry out duties that support operational needs.
Successful candidate must obtain specific training such as CPS/Foster Care/APS state training as required or desired for the assigned area.
This position requires candidate to undergo CPS, Credit, Criminal, and DMV checks.
Must possess and maintain a valid resident driver’s license (driving records may be reviewed annually for continued qualification).
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At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community – the "Loudoun Difference." Welcome and thank you for your interest in employment with Loudoun County Government!
Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington DC, Loudoun County offers a diverse blend of cultural, recreational, and educational opportunities. The Loudoun County Department of Family Services seeks a dedicated and experienced professional for an APS Investigator position. The successful candidate will join the Adult & Aging program within the Department of Family Services which envisions better health, safety, and well‑being for all, supporting individuals and families to live their best lives while advocating for those most vulnerable and respecting their right to self‑determination.
Job Summary Under the general direction of the designated supervisor, the investigator complies with federal, state, and local laws and policies and approves appropriate responses, interventions, and service plans to provide various family services for the County. Responsibilities include: investigating reports of abuse, neglect, and exploitation of vulnerable adults; conducting unannounced home visits in the community to respond to APS allegations; gathering and analyzing evidence, interviewing relevant parties, and documenting findings; responding to emergency calls and providing immediate assistance to vulnerable adults; assessing clients’ needs and developing protective service plans tailored to each client’s situation; advocating for clients’ rights and connecting them with appropriate resources and services; monitoring clients’ progress and adjusting service plans as necessary; maintaining accurate and detailed case records, ensuring compliance with all regulatory requirements; completing necessary federal, state, and local planning and reporting requirements; ensuring accurate and timely data entry into required systems; coordinating with other agencies and participating in multi‑disciplinary and inter‑agency teams to provide comprehensive services to clients; conducting community presentations and serving as a resource to clients and the community in areas of expertise and informing clients of related services, programs, rules, regulations, and their rights to participate. Hiring salary commensurate with experience.
Minimum Qualifications
Bachelor’s degree in a Human Services field; OR a Bachelor’s degree in any field with a minimum of two (2) years of directly related experience in a human services area.
Preferred Qualifications
Master’s degree in social work, gerontology, or a related field.
Experience working in local government or a department of social services.
Comprehensive knowledge of Adult Protective Services/Adult Services programs and procedures.
Significant experience in conducting APS investigations and providing APS on‑going case management services to older adults and/or adults with disabilities.
Knowledge of social work theory, casework methods, and community organization/resources.
Understanding of human behavior and the behavioral sciences, particularly concerning human development, aging, family dynamics, and interpersonal relationships.
Ability to engage in sensitive discussions with clients about various aspects of their lives.
Capacity to respond effectively in crisis situations.
Bi‑lingual skills in Spanish and English.
Job Contingencies and Special Requirements
Must be available to work day shift, nights, scheduled weekends, and holidays.
Must be available for on‑call duties as scheduled, ensuring timely and effective response to crisis situations.
Candidate may be required to report to work during times designated countywide as approved for unscheduled leave regardless of the emergency (e.g., weather, transportation, disaster).
Candidate may be required to work and may be assigned to an alternate worksite(s) within the county to carry out duties that support operational needs.
Successful candidate must obtain specific training such as CPS/Foster Care/APS state training as required or desired for the assigned area.
This position requires candidate to undergo CPS, Credit, Criminal, and DMV checks.
Must possess and maintain a valid resident driver’s license (driving records may be reviewed annually for continued qualification).
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