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Platinum Dermatology Partners

Front Desk Coordinator (47402)

Platinum Dermatology Partners, Beverly Hills, California, United States, 90211

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Front Desk Coordinator (47402)

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Platinum Dermatology Partners .

We are a network of high-quality dermatology clinics focused on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees across Texas, Arizona, California, Nevada, and Florida. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.

Company Conformance Statements

Perform quality work within deadlines with or without direct supervision.

Interact professionally with other employees, customers, and suppliers.

Work effectively as a team contributor on all assignments.

Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Job Summary The ideal

Front Desk Coordinator

is a friendly, professional “Director of First Impressions” who puts patients first and delivers unparalleled customer service in a thriving fast‑paced clinic.

General Duties & Responsibilities

Accurately and professionally handle front desk operations, including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non‑routine requests to appropriate personnel.

Prepare necessary patient paperwork before the patient’s appointment.

Review EMA for information that needs to be updated.

Update patients’ information and accurately enter it in EMA.

Identify payer sources, verify insurance eligibility, and verify prior authorization.

Record and collect patient copays and/or balances at check‑in/out.

Other duties as assigned.

Education

High School Diploma or GED equivalent is required.

Qualifications

Minimum 1‑2 years experience in a medical office/clinic.

Prior dermatology or cosmetic experience is preferred.

Knowledgeable of medical dermatology terms/CPT, ICD‑10.

Quality written and verbal communication skills.

Quality mathematics skills.

Professional in appearance and mannerisms.

Able to work efficiently in a fast‑paced environment.

Able to demonstrate compassion and caring when dealing with others, patients, and co‑workers.

Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice.

Experience using EMR systems is a plus.

Benefits

Medical, Dental, and Vision insurance.

Short‑term/Long‑term disability.

Life and other voluntary plans.

401(k) plan.

Employee Referral Program.

Paid Time‑Off.

Company‑Paid Holidays.

Equipment Operated Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Any offer of employment is contingent on the successful completion of pre‑employment background checks.

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