Epic
Overview
IT Operations Technician role at Epic. This position is based on our campus in Madison, WI, and relocation to the area is required (relocation assistance provided). As an IT Operations Technician with Epic Hosting, you will be part of the team\'s central nervous system — monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will apply investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system builds. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Epic is located just outside Madison, Wisconsin, a growing tech market with strong opportunities. Our campus environment is designed to help you be productive, collaborate, and grow in your life and career. Epic is an Equal Opportunity Employer; diversity, equity, and inclusion are part of our principles. See our full non-discrimination statement at https://careers.epic.com/EEO.
Responsibilities
Monitor the Hosting infrastructure stack and respond to issues in a timely manner
Use investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex problems
Address impact by communicating issues to stakeholders and healthcare contacts
Perform system builds and work with cross-functional teams to ensure availability and reliability
Required Qualifications
Relocation to the Madison, WI area (reimbursed)
A history of academic and professional success
Exceptional interpersonal, communication, initiative, and leadership abilities
Available to work second or third shift hours
Eligibility to work in the U.S. without sponsorship
COVID-19 vaccination
Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute
Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
CompTIA+, CCNA, Network+, or Linux+ certification
Knowledge of VMware
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Computer Networking and IT Services
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IT Operations Technician role at Epic. This position is based on our campus in Madison, WI, and relocation to the area is required (relocation assistance provided). As an IT Operations Technician with Epic Hosting, you will be part of the team\'s central nervous system — monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will apply investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system builds. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Epic is located just outside Madison, Wisconsin, a growing tech market with strong opportunities. Our campus environment is designed to help you be productive, collaborate, and grow in your life and career. Epic is an Equal Opportunity Employer; diversity, equity, and inclusion are part of our principles. See our full non-discrimination statement at https://careers.epic.com/EEO.
Responsibilities
Monitor the Hosting infrastructure stack and respond to issues in a timely manner
Use investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex problems
Address impact by communicating issues to stakeholders and healthcare contacts
Perform system builds and work with cross-functional teams to ensure availability and reliability
Required Qualifications
Relocation to the Madison, WI area (reimbursed)
A history of academic and professional success
Exceptional interpersonal, communication, initiative, and leadership abilities
Available to work second or third shift hours
Eligibility to work in the U.S. without sponsorship
COVID-19 vaccination
Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute
Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
CompTIA+, CCNA, Network+, or Linux+ certification
Knowledge of VMware
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Computer Networking and IT Services
Referrals increase your chances of interviewing at Epic.
For alerts and more Epic opportunities, sign in to set job alerts for relevant IT roles.
#J-18808-Ljbffr