ASM Global
POSITION: Learning Systems Analytics Manager
DEPARTMENT:
Human Resources REPORTS TO: Director of Learning Management Systems and Tech Support FLSA STATUS:
Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you?
Join us! THE ROLE
We’re seeking a highly technical and analytically minded
Senior Analyst, Learning Systems
to architect, optimize, and sustain the data infrastructure behind our global learning ecosystem. This role goes far beyond content management — our LMS is a mission‑critical enterprise platform, and we need someone who can bridge
IT, HR, and Learning Operations . You’ll ensure the accuracy and integrity of people data across systems, manage complex
API integrations , and bring automation and efficiency to our LMS workflows. The ideal candidate thrives where
data meets design
— fluent in spreadsheets, comfortable writing and testing APIs, and energized by the challenge of building smarter connections between platforms. If you’re someone who gets satisfaction from clean data, optimized feeds, and flawless user experiences, this is your kind of challenge. We’re looking for someone who: Has a builder’s mindset
and proactively improves systems, processes, and data flows. Enjoys connecting data dots between
Workday, Litmos, and other HR systems . Can create
repeatable processes and API workflows
that make our operations more efficient. Operates independently while collaborating closely with the Director of LMS & Technical Support and cross‑functional partners in HR, IT, and Compliance. Loves data structure, detail, and automation — and can turn complex reporting into actionable insights. ESSENTIAL DUTIES AND RESPONSIBILITIES
System Integrations & Technical Operations
Own and manage
API integrations
between the LMS (SAP Litmos, Workday Learning or similar) and enterprise systems (Workday, SSO/IdP, HRIS, CRM). Build, monitor, and troubleshoot
data feeds (SFTP, API endpoints, flat-file transfers)
to ensure accurate user provisioning, role mapping, and real-time updates. Map and manage people data fields (employment type, job code, region, manager hierarchy) critical for training assignments and compliance reporting. Validate and debug
SCORM/xAPI/Tin Can course packages
to ensure seamless functionality across devices and browsers. Oversee
single sign-on (SSO) configuration , access management, and identity governance. Act as the
primary technical liaison
with the LMS vendor, managing upgrades, testing releases, and escalating incidents. Implement system automations to reduce manual admin overhead. Data, Reporting & Analytics
Develop and maintain dashboards in
Power BI, SQL, or Litmos Analytics
to measure compliance, adoption, and performance. Perform
data validation and root‑cause analysis
on anomalies or failed data syncs. Create APIs and custom reports to deliver actionable insights to HR, IT, Compliance, and leadership. Drive data governance and ensure compliance with privacy, security, and regulatory requirements (GDPR, union CBAs, etc.). Provide actionable insights and trend analysis to HR, Compliance, and leadership teams. LMS Infrastructure & Diagnostics
Monitor system performance and
error logs
to proactively identify issues before they impact users. Conduct regression testing after releases, vendor patches, or new integrations. Maintain detailed
system documentation, SOPs, and architecture diagrams
for IT and admin teams. Stakeholder & End‑User Support
Provide Tier 2/Tier 3 technical support for LMS incidents not resolvable at the admin level. Partner with IT security, HR, and global stakeholders to ensure compliance, data integrity, and business continuity. Conduct technical onboarding for admins and SMEs on API workflows, SCORM validation, and reporting tools. QUALIFICATIONS
Required
4+ years of LMS administration or enterprise system management experience, with a strong technical focus. Strong hands‑on expertise with
SCORM/xAPI troubleshooting, APIs, and HRIS/LMS integrations . Hands‑on experience with
APIs, system integrations, and data feeds
(JSON, REST, XML, SFTP). Proficiency with
Power BI, SQL, or advanced Excel
for data visualization and reporting. Familiarity with identity management and
SSO/IdP platforms (Azure AD, Okta, Ping) . Demonstrated experience resolving complex system errors and data anomalies. Preferred
Experience with
SAP Litmos
(or similar enterprise LMS). Knowledge of
automation tools
(Power Automate, or similar). Exposure to cloud platforms and IT infrastructure (Azure, AWS). Familiarity with compliance training at a global scale (GDPR, US data privacy, union agreements). Ability to communicate technical details clearly to both IT and non‑technical stakeholders. COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS
Location: Remote PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
#J-18808-Ljbffr
Human Resources REPORTS TO: Director of Learning Management Systems and Tech Support FLSA STATUS:
Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you?
Join us! THE ROLE
We’re seeking a highly technical and analytically minded
Senior Analyst, Learning Systems
to architect, optimize, and sustain the data infrastructure behind our global learning ecosystem. This role goes far beyond content management — our LMS is a mission‑critical enterprise platform, and we need someone who can bridge
IT, HR, and Learning Operations . You’ll ensure the accuracy and integrity of people data across systems, manage complex
API integrations , and bring automation and efficiency to our LMS workflows. The ideal candidate thrives where
data meets design
— fluent in spreadsheets, comfortable writing and testing APIs, and energized by the challenge of building smarter connections between platforms. If you’re someone who gets satisfaction from clean data, optimized feeds, and flawless user experiences, this is your kind of challenge. We’re looking for someone who: Has a builder’s mindset
and proactively improves systems, processes, and data flows. Enjoys connecting data dots between
Workday, Litmos, and other HR systems . Can create
repeatable processes and API workflows
that make our operations more efficient. Operates independently while collaborating closely with the Director of LMS & Technical Support and cross‑functional partners in HR, IT, and Compliance. Loves data structure, detail, and automation — and can turn complex reporting into actionable insights. ESSENTIAL DUTIES AND RESPONSIBILITIES
System Integrations & Technical Operations
Own and manage
API integrations
between the LMS (SAP Litmos, Workday Learning or similar) and enterprise systems (Workday, SSO/IdP, HRIS, CRM). Build, monitor, and troubleshoot
data feeds (SFTP, API endpoints, flat-file transfers)
to ensure accurate user provisioning, role mapping, and real-time updates. Map and manage people data fields (employment type, job code, region, manager hierarchy) critical for training assignments and compliance reporting. Validate and debug
SCORM/xAPI/Tin Can course packages
to ensure seamless functionality across devices and browsers. Oversee
single sign-on (SSO) configuration , access management, and identity governance. Act as the
primary technical liaison
with the LMS vendor, managing upgrades, testing releases, and escalating incidents. Implement system automations to reduce manual admin overhead. Data, Reporting & Analytics
Develop and maintain dashboards in
Power BI, SQL, or Litmos Analytics
to measure compliance, adoption, and performance. Perform
data validation and root‑cause analysis
on anomalies or failed data syncs. Create APIs and custom reports to deliver actionable insights to HR, IT, Compliance, and leadership. Drive data governance and ensure compliance with privacy, security, and regulatory requirements (GDPR, union CBAs, etc.). Provide actionable insights and trend analysis to HR, Compliance, and leadership teams. LMS Infrastructure & Diagnostics
Monitor system performance and
error logs
to proactively identify issues before they impact users. Conduct regression testing after releases, vendor patches, or new integrations. Maintain detailed
system documentation, SOPs, and architecture diagrams
for IT and admin teams. Stakeholder & End‑User Support
Provide Tier 2/Tier 3 technical support for LMS incidents not resolvable at the admin level. Partner with IT security, HR, and global stakeholders to ensure compliance, data integrity, and business continuity. Conduct technical onboarding for admins and SMEs on API workflows, SCORM validation, and reporting tools. QUALIFICATIONS
Required
4+ years of LMS administration or enterprise system management experience, with a strong technical focus. Strong hands‑on expertise with
SCORM/xAPI troubleshooting, APIs, and HRIS/LMS integrations . Hands‑on experience with
APIs, system integrations, and data feeds
(JSON, REST, XML, SFTP). Proficiency with
Power BI, SQL, or advanced Excel
for data visualization and reporting. Familiarity with identity management and
SSO/IdP platforms (Azure AD, Okta, Ping) . Demonstrated experience resolving complex system errors and data anomalies. Preferred
Experience with
SAP Litmos
(or similar enterprise LMS). Knowledge of
automation tools
(Power Automate, or similar). Exposure to cloud platforms and IT infrastructure (Azure, AWS). Familiarity with compliance training at a global scale (GDPR, US data privacy, union agreements). Ability to communicate technical details clearly to both IT and non‑technical stakeholders. COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS
Location: Remote PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
#J-18808-Ljbffr