Berkshire Hathaway GUARD Insurance Companies
Learning Technology Administrator
Berkshire Hathaway GUARD Insurance Companies, Conshohocken, Pennsylvania, United States
About us
Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide.
Benefits
Competitive compensation
Healthcare benefits package that begins on first day of employment
401K retirement plan with company match
Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
Up to 6 weeks of parental and bonding leave
Hybrid work schedule (3 days in the office, 2 days from home)
Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
Tuition reimbursement after 6 months of employment
Numerous opportunities for continued training and career advancement
And much more!
We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all.
Responsibilities
Manage user accounts, permissions, and role-based access within the LMS.
Maintain course catalogs, learning paths, and training assignments.
Troubleshoot technical issues and provide Tier 1 support to users.
Coordinate with IT and vendors to ensure system stability and integrations (e.g., SSO, HRIS sync).
Build and configure courses using SCORM/xAPI‑compliant content, videos, PDFs, and interactive modules.
Collaborate with instructional designers and SMEs to develop/update and publish new/existing courses.
Maintain a centralized content library and archive outdated materials.
Oversee the usage of authoring tools and other learning technologies to create engaging and effective learning content.
Generate and distribute reports on course completion, certification, and compliance metrics.
Monitor training deadlines and send automated reminders to learners.
Support audits by ensuring accurate training records and documentation.
Serve as the primary point of contact for LMS‑related inquiries and learner issues.
Resolve access, navigation, and course enrollment problems in a timely manner.
Develop and maintain user guides, FAQs, and training for system users.
Provide onboarding support for new hires and managers on LMS navigation.
Participate in vendor demos and system upgrades.
Stay current on learning technology trends and recommend improvements.
Leverage learning technologies to enhance the learner experience and improve training efficiency.
Qualifications
Bachelor’s degree in Instructional Technology, HR, Business, related field or 2+ years of experience administering an LMS (e.g., KnowBe4, Workday Learning, Cornerstone).
Strong technical aptitude and familiarity with SCORM, xAPI, and LMS data structures.
Excellent organizational, communication, and problem‑solving skills.
Preferred Qualifications
Experience with compliance training and reporting in regulated industries.
Familiarity with e‑learning authoring tools (e.g., Articulate, Adobe Captivate).
Knowledge of accessibility standards and mobile learning best practices.
Salary Range 55,000-90,000 USD
The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.
The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Insurance
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Benefits
Competitive compensation
Healthcare benefits package that begins on first day of employment
401K retirement plan with company match
Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
Up to 6 weeks of parental and bonding leave
Hybrid work schedule (3 days in the office, 2 days from home)
Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
Tuition reimbursement after 6 months of employment
Numerous opportunities for continued training and career advancement
And much more!
We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all.
Responsibilities
Manage user accounts, permissions, and role-based access within the LMS.
Maintain course catalogs, learning paths, and training assignments.
Troubleshoot technical issues and provide Tier 1 support to users.
Coordinate with IT and vendors to ensure system stability and integrations (e.g., SSO, HRIS sync).
Build and configure courses using SCORM/xAPI‑compliant content, videos, PDFs, and interactive modules.
Collaborate with instructional designers and SMEs to develop/update and publish new/existing courses.
Maintain a centralized content library and archive outdated materials.
Oversee the usage of authoring tools and other learning technologies to create engaging and effective learning content.
Generate and distribute reports on course completion, certification, and compliance metrics.
Monitor training deadlines and send automated reminders to learners.
Support audits by ensuring accurate training records and documentation.
Serve as the primary point of contact for LMS‑related inquiries and learner issues.
Resolve access, navigation, and course enrollment problems in a timely manner.
Develop and maintain user guides, FAQs, and training for system users.
Provide onboarding support for new hires and managers on LMS navigation.
Participate in vendor demos and system upgrades.
Stay current on learning technology trends and recommend improvements.
Leverage learning technologies to enhance the learner experience and improve training efficiency.
Qualifications
Bachelor’s degree in Instructional Technology, HR, Business, related field or 2+ years of experience administering an LMS (e.g., KnowBe4, Workday Learning, Cornerstone).
Strong technical aptitude and familiarity with SCORM, xAPI, and LMS data structures.
Excellent organizational, communication, and problem‑solving skills.
Preferred Qualifications
Experience with compliance training and reporting in regulated industries.
Familiarity with e‑learning authoring tools (e.g., Articulate, Adobe Captivate).
Knowledge of accessibility standards and mobile learning best practices.
Salary Range 55,000-90,000 USD
The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.
The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Insurance
Other Open Positions
IT Move Coordinator/ Office Services- 2nd shift – Philadelphia, PA – $60,000 - $70,000 – 3 days ago
IT Move Coordinator/ Office Services- 2nd shift – Philadelphia, PA – $80,000 - $92,000 – 4 days ago
IT Move Coordinator/ Office Services- 2nd shift – Moorstown, NJ – $68,300 - $83,800 – 3 months ago
IT Move Coordinator/ Office Services- 2nd shift – Camden, NJ – $58,000 - $60,000 – 2 months ago
Contracts Administrator (Information Technology Procurement) – Philadelphia, PA – $55,000 - $65,000 – 2 weeks ago
Contracts Administrator (Information Technology Procurement) – Philadelphia, PA – $54,000 - $56,000 – 1 week ago
IT Systems Engineer, Sr / Top Secret / Onsite: KoP, PA (details not provided)
Computer Programming Internship Winter 2026 – Philadelphia, PA – $131,040 - $189,280 – 3 months ago
Computer Programming Internship Winter 2026 – Philadelphia, PA – $58,850 - $85,000 – 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr