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KONE, Inc

MOD Tech Support Expert

KONE, Inc, Austin, Texas, us, 78716

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Overview

MOD Tech Support Expert (Can be located in Dallas, Denver, Houston, Austin, San Antonio, Phoenix, or Albuquerque) Responsibilities

Do you enjoy the training, implementation, documentation of processes and providing recommendations for overall efficiency in the MOD Front Line Offices? Does front line safety, training, working cross-functionally with Region Managers and supporting the Region’s/District’s leaders in these initiatives motivate you? Do you thrive in areas where priorities change from time to time? Do you demonstrate a passion for quality and results? Are you committed to promoting a safety culture in your team? As our MOD Tech Support Expert, you will analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results. You will bring 8+ years of progressive and successful Modernization field experience to KONE, preferably with a strong background at the field modernization level including installation management and training skills, covering a broad range of modernization of elevators and escalators, progressing to supervising, managing and leading people within a union workforce. You will use the knowledge gained through your bachelor’s degree within a technical curriculum and/or equivalent elevator- escalator industry experience. Qualifications

8+ years of modernization field experience with installation management and training skills in elevator/escalator modernization; supervisory/leadership experience preferred. Bachelor’s degree in a technical curriculum or equivalent elevator/escalator industry experience. About KONE

We value your authentic self. Diversity, equity and inclusion are embedded in our strategy and values. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation. We care about the communities where we live and work. Benefits

Competitive salary Flexible work schedule Opportunities to learn and grow Matching 401K Health Benefits Medical and Prescription Dental Vision Telemedicine Health Savings Account (HSA) Flexible Spending Accounts (FSAs) Employee Assistance Program (EAP) Income Protection Benefits Life Insurance Company-Paid Supplemental Disability Coverage Short-term Disability Long-term Disability Parental Leave Critical Illness Insurance Identity Theft Protection Retirement Benefits Savings Plan - 401(k) Wellness and Family Paid Time Off Direct Deposit Credit Union Tuition Reimbursement Commuter Transportation Benefits Commuting Expenses Legal Benefits Lifestyle Benefits Wellness and Family Flu Shots Smoke-free Environment Family and Medical Leave Leave to Care for a Domestic Partner KONE Incentive plan based on achievement of company goals Competitive salary Flexible work schedule Opportunities to learn and grow Matching 401K Comprehensive health and wellness plans for the entire family Paid holidays and paid time off Legal and Employment Information

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Applicant must be currently authorized to work in the United States on a full-time basis. The hiring range for this role in Denver, CO, Dallas, Houston, and Austin, TX is $142,900 – $196,460. The compensation package offered will depend on the candidate’s ability to meet the requirements of the role and a range of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and location. We will also consider candidates in the following areas. Phoenix, AZ area hiring range: $133,500 – $183,500; Albuquerque, NM area: $126,900 – $174,400; San Antonio, TX area: $126,900 – $174,400. Read more on www.kone.com/careers

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