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Johnson & Johnson, Inc.

Systems Administrator III

Johnson & Johnson, Inc., Mount Pleasant, South Carolina, United States, 29466

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Johnson & Johnson Insurance – Systems Administrator III Location: Mount Pleasant, SC (non‑remote)

This opportunity is open only to U.S. citizens or lawful permanent residents.

Job Responsibilities

Endpoint Management & Engineering

Design, deploy, and optimize enterprise endpoint configurations using Microsoft Intune and Autopilot.

Manage device provisioning, application deployment, patching, and policy enforcement across Windows and macOS platforms.

Engineer and maintain Autopilot, compliance, and conditional access policies in Microsoft Entra (Azure AD).

Integrate endpoint security with Microsoft Defender for Endpoint, BitLocker, and third‑party solutions.

Develop advanced PowerShell scripts to automate endpoint tasks, reporting, and remediation workflows.

Diagnose and resolve network‑related endpoint issues (DNS, DHCP, IP conflicts, routing, VPN, wireless connectivity).

Work closely with the network operations team to ensure endpoints maintain secure and consistent connectivity to corporate resources.

Utilize advanced knowledge of TCP/IP, ports, firewalls, and routing to identify and resolve endpoint communication issues.

Assist in the configuration and troubleshooting of Fortinet firewalls, Fortinet Switches, FortiNet Access Points, Meraki Access Points, and Zscaler Secure Access Service Edge (SASE) solutions.

Security & Compliance

Implement and maintain endpoint security baselines, encryption, and conditional access policies.

Collaborate with cybersecurity teams to detect, investigate, and remediate endpoint vulnerabilities or incidents.

Ensure endpoint compliance with corporate standards and regulatory frameworks.

Contribute to audits, vulnerability assessments, and remediation planning.

Collaboration & Leadership

Serve as a technical mentor to junior administrators and help desk technicians.

Collaborate cross‑functionally with networking, infrastructure, and cybersecurity teams.

Document system configurations, policies, and processes for knowledge sharing.

Participate in major endpoint‑related projects, migrations, and upgrades.

Education and Experience

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).

5+ years of experience in enterprise endpoint management, with at least 2 years in a senior or engineering‑level role.

Demonstrated experience managing Microsoft Intune, Entra (Azure AD), AD DS, and Windows 10/11 environments.

Strong working knowledge of TCP/IP networking, DNS, DHCP, and VPN troubleshooting.

Experience supporting macOS devices in a mixed environment.

Technical Skills

Advanced proficiency with PowerShell scripting for automation, monitoring, and reporting.

Expertise in Microsoft Endpoint Manager (Intune/SCCM) and Active Directory GPO management.

Familiarity with Fortinet firewall and VPN solutions.

Experience or understanding of Zscaler Internet Access (ZIA) or Zscaler Private Access (ZPA) preferred.

Strong understanding of endpoint security controls, encryption, and zero‑trust access concepts.

Preferred Certifications

Fortinet NSE or Zscaler Certified Cloud Professional (ZCCP) – a plus.

CompTIA Network+ or equivalent networking certification preferred.

Strong analytical and troubleshooting abilities for cross‑layer endpoint and network issues.

Excellent communication skills for technical collaboration and documentation.

Proven ability to balance operational responsibilities with project‑based initiatives.

Commitment to continuous learning and technology improvement.

Team‑oriented mindset with the ability to mentor and lead by example.

Typical Physical Demands

Requires the ability to sit or stand for long periods, occasional stooping and reaching; may require lifting up to 25 pounds; requires normal range of vision and hearing with or without accommodations.

Requires up to 50% travel.

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