F&M Bank - Archbold, OH
HR and People Operations Coordinator
F&M Bank - Archbold, OH, Toledo, Ohio, United States, 43614
HR & People Operations Coordinator – F&M Bank, Archbold, OH
The HR & People Operations Coordinator plays a pivotal role in supporting F&M Bank’s modern, best‑practice HR, People, & Culture team. Reporting to the Chief People Officer, the Coordinator provides administrative, tactical, and coordination support to both the Chief People Officer and the two People Operations Managers, ensuring the smooth, accurate, and timely execution of HR processes across onboarding, compliance, systems, and employee engagement. The role follows a hybrid schedule, typically working on‑site several days per week with flexibility for remote collaboration as determined by the Chief People Officer.
Objectives of This Role
Deliver excellent customer service by answering employee requests and questions in a timely and professional manner.
Serve as the Paylocity system champion for HR data accuracy, onboarding workflows, surveys, and reporting.
Support the coordination and documentation of HR processes, working cross‑functionally with the People Operations Managers.
Provide administrative and logistical support to the Chief People Officer and HR leadership team.
Support compliance tracking, reporting, and audits across all F&M locations.
Back up payroll processing and maintain payroll records and related reports.
Serve as the primary or backup to the HR inbox responses as determined by leadership.
Acquire and maintain knowledge through educational workshops, webinars, and reading publications related to HR.
Comply with bank policy and regulations as applicable to the position.
Responsibilites Employee Lifecycle Coordination & Onboarding
Complete new hire onboarding, initiate background checks, credit/drug screenings, and I‑9 verifications.
Ensure onboarding checklists are complete and accurate; collaborate with People Operations Managers to confirm end‑to‑end completion.
Support processing of transfers, terminations, and employee status changes, maintaining file accuracy and compliance.
Issue exit surveys in Paylocity and assist with exit data and reporting.
Maintain employee personnel files (digital and paper) and oversee document retention schedules.
Coordinate with the Learning & People Development Partner on orientation scheduling, LMS assignments, and onboarding surveys & feedback.
HRIS & Data Integrity (Paylocity Champion)
Serve as Paylocity administrator for onboarding workflows, surveys, and reporting.
Maintain employee and position data, job grades, and compensation structures in Paylocity.
Support compensation program data accuracy and market salary research.
Create and maintain reporting templates and generate reports for the CPO and People Operations Managers.
Ensure HRIS self‑service portal content remains accurate and updated.
Support year‑end filing, quarterly goals reporting, and HR data requests.
Partner with the Payroll/Benefits/HRIS Specialist to ensure system accuracy and resolve issues.
Compliance, Audits, & Recordkeeping
Maintain labor law postings for all branches; coordinate updates with relevant personnel.
Support quarterly self‑audits, internal audits, and data collection for external reviews.
Track compliance deliverables and ensure adherence to retention and confidentiality standards.
Maintain invoice records and assist with reconciliation and budget tracking.
Serve as backup for payroll processing and record maintenance.
Employee Relations, Documentation & Policy Support
Support employee relations processes, including corrective actions, performance improvement plans, exit interviews, and HR investigations.
Maintain confidentiality, accuracy, and timely organization of HR records, investigation files, and performance documentation.
Assist in drafting, distributing, and filing HR policies, employee communications, and handbook updates.
Handle sensitive information with discretion and integrity.
Employee Experience, Recognition & Engagement Support
Coordinate employee recognition programs such as service anniversaries, birthdays, and Town Hall slides.
Manage the Service Award program, file feeds, and follow‑ups with leaders.
Support planning for employee events and community donation initiatives.
Maintain relationships with Community Relations and Business Development for engagement initiatives.
Reporting, Communication & Administrative Support
Provide regular reporting to People Operations Managers on surveys, onboarding accuracy, and compliance deliverables.
Support creation of HR dashboards, data summaries, and Town Hall submissions.
Manage the HR inbox as primary or backup responder, ensuring timely communication.
Provide scheduling, meeting minutes, and supply management for the CPO and HR leadership team.
Coordinate birthday communications and general HR announcements.
Provide administrative support to payroll, benefits, HRIS, and recruiting/talent acquisition as directed.
Collaboration & Continuous Improvement
Partner cross‑functionally with People Operations Managers to streamline HR processes and drive consistency.
Identify and recommend process improvements to enhance efficiency and employee experience.
Attend HR trainings and webinars to build ongoing professional knowledge.
Uphold confidentiality, professionalism, and F&M’s mission to nurture lasting relationships.
Requirements Qualifications – Education and/or Experience
High School Diploma or GED equivalent required; Associate’s degree in Human Resources, Business Administration, or related field preferred.
Minimum of 2 years of experience in administrative support, human resources, recruitment, or office management.
Experience with HRIS, ATS, and payroll systems (Paylocity preferred).
Banking or financial services experience is a plus but not required.
Additional Requirements – Knowledge and Skills
Proficiency in Microsoft Office Suite and virtual collaboration platforms.
Strong attention to detail, organization, and ability to manage multiple priorities.
Effective written and verbal communication skills.
Analytical mindset with problem‑solving and recommendation capabilities.
Demonstrated discretion and confidentiality.
Collaborative, team‑oriented with strong cross‑department relationships.
Service orientation and customer focus.
Excellent time management and task prioritization.
High integrity, professionalism, accountability, and a growth mindset.
Certificates, Licenses, Registrations
Valid driver’s license; ability to travel to F&M branches/offices as needed.
Compliance Obligations
Follow Bank policies, regulatory requirements, and federal/state laws regarding banking operations.
Comply with BSA, AML, OFAC, and USA PATRIOT Act requirements.
Non‑Exempt/Hourly Competencies
Job knowledge, productivity, attendance, and general competency expectations as outlined in the internal policy guide.
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Objectives of This Role
Deliver excellent customer service by answering employee requests and questions in a timely and professional manner.
Serve as the Paylocity system champion for HR data accuracy, onboarding workflows, surveys, and reporting.
Support the coordination and documentation of HR processes, working cross‑functionally with the People Operations Managers.
Provide administrative and logistical support to the Chief People Officer and HR leadership team.
Support compliance tracking, reporting, and audits across all F&M locations.
Back up payroll processing and maintain payroll records and related reports.
Serve as the primary or backup to the HR inbox responses as determined by leadership.
Acquire and maintain knowledge through educational workshops, webinars, and reading publications related to HR.
Comply with bank policy and regulations as applicable to the position.
Responsibilites Employee Lifecycle Coordination & Onboarding
Complete new hire onboarding, initiate background checks, credit/drug screenings, and I‑9 verifications.
Ensure onboarding checklists are complete and accurate; collaborate with People Operations Managers to confirm end‑to‑end completion.
Support processing of transfers, terminations, and employee status changes, maintaining file accuracy and compliance.
Issue exit surveys in Paylocity and assist with exit data and reporting.
Maintain employee personnel files (digital and paper) and oversee document retention schedules.
Coordinate with the Learning & People Development Partner on orientation scheduling, LMS assignments, and onboarding surveys & feedback.
HRIS & Data Integrity (Paylocity Champion)
Serve as Paylocity administrator for onboarding workflows, surveys, and reporting.
Maintain employee and position data, job grades, and compensation structures in Paylocity.
Support compensation program data accuracy and market salary research.
Create and maintain reporting templates and generate reports for the CPO and People Operations Managers.
Ensure HRIS self‑service portal content remains accurate and updated.
Support year‑end filing, quarterly goals reporting, and HR data requests.
Partner with the Payroll/Benefits/HRIS Specialist to ensure system accuracy and resolve issues.
Compliance, Audits, & Recordkeeping
Maintain labor law postings for all branches; coordinate updates with relevant personnel.
Support quarterly self‑audits, internal audits, and data collection for external reviews.
Track compliance deliverables and ensure adherence to retention and confidentiality standards.
Maintain invoice records and assist with reconciliation and budget tracking.
Serve as backup for payroll processing and record maintenance.
Employee Relations, Documentation & Policy Support
Support employee relations processes, including corrective actions, performance improvement plans, exit interviews, and HR investigations.
Maintain confidentiality, accuracy, and timely organization of HR records, investigation files, and performance documentation.
Assist in drafting, distributing, and filing HR policies, employee communications, and handbook updates.
Handle sensitive information with discretion and integrity.
Employee Experience, Recognition & Engagement Support
Coordinate employee recognition programs such as service anniversaries, birthdays, and Town Hall slides.
Manage the Service Award program, file feeds, and follow‑ups with leaders.
Support planning for employee events and community donation initiatives.
Maintain relationships with Community Relations and Business Development for engagement initiatives.
Reporting, Communication & Administrative Support
Provide regular reporting to People Operations Managers on surveys, onboarding accuracy, and compliance deliverables.
Support creation of HR dashboards, data summaries, and Town Hall submissions.
Manage the HR inbox as primary or backup responder, ensuring timely communication.
Provide scheduling, meeting minutes, and supply management for the CPO and HR leadership team.
Coordinate birthday communications and general HR announcements.
Provide administrative support to payroll, benefits, HRIS, and recruiting/talent acquisition as directed.
Collaboration & Continuous Improvement
Partner cross‑functionally with People Operations Managers to streamline HR processes and drive consistency.
Identify and recommend process improvements to enhance efficiency and employee experience.
Attend HR trainings and webinars to build ongoing professional knowledge.
Uphold confidentiality, professionalism, and F&M’s mission to nurture lasting relationships.
Requirements Qualifications – Education and/or Experience
High School Diploma or GED equivalent required; Associate’s degree in Human Resources, Business Administration, or related field preferred.
Minimum of 2 years of experience in administrative support, human resources, recruitment, or office management.
Experience with HRIS, ATS, and payroll systems (Paylocity preferred).
Banking or financial services experience is a plus but not required.
Additional Requirements – Knowledge and Skills
Proficiency in Microsoft Office Suite and virtual collaboration platforms.
Strong attention to detail, organization, and ability to manage multiple priorities.
Effective written and verbal communication skills.
Analytical mindset with problem‑solving and recommendation capabilities.
Demonstrated discretion and confidentiality.
Collaborative, team‑oriented with strong cross‑department relationships.
Service orientation and customer focus.
Excellent time management and task prioritization.
High integrity, professionalism, accountability, and a growth mindset.
Certificates, Licenses, Registrations
Valid driver’s license; ability to travel to F&M branches/offices as needed.
Compliance Obligations
Follow Bank policies, regulatory requirements, and federal/state laws regarding banking operations.
Comply with BSA, AML, OFAC, and USA PATRIOT Act requirements.
Non‑Exempt/Hourly Competencies
Job knowledge, productivity, attendance, and general competency expectations as outlined in the internal policy guide.
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