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Hoag Health System

Scheduling Specialist I: Irvine Therapy Pelvic Health

Hoag Health System, Irvine, California, United States, 92713

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Scheduling Specialist I: Irvine Therapy Pelvic Health Get AI-powered advice on this job and more exclusive features.

Job Description Under direct supervision, the Scheduling Specialist I assists in the coordination of Patient Procedure/Surgical schedule.

The Scheduling Specialist I collaborates in the management and scheduling of routine procedures in treatment area as well as add-ons and emergent procedures, facilitating communication between patients, physicians, other departments, and staff members.

Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances.

Provides information to Insurance Verification Specialists to obtain authorizations as necessary.

Responsible for patient registration filing, data entry, preparation of patient charts and other clerical duties, as assigned.

Interacts directly with patients and works in a high call volume environment.

Participates in the continuous quality improvement processes.

Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance.

Maintains confidentiality.

Performs other duties as assigned.

Qualifications Education and Experience

High School Graduate or equivalent required

Minimum of one (1) year front office or previous scheduling experience

Excellent interpersonal and communication skills

Knowledge of proper body mechanics and safety measures

Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus Healthcare database systems required

Strong knowledge of basic medical terminology preferred

Proven ability to interface with all customer levels (Physicians, Staff, Vendors, Patients, Family members)

Full understanding of medical insurance procedures required

Basic keyboarding minimum 35 WPM preferred

License Required

N/A

License Preferred

N/A

Certifications Required

1206d Oncology Specialty Clinic BLS required within 6 months of hire.

BLS required within 6 months of hire in the:

1200-30258 HSC 19582 Beach Blvd MED ONC and

1000-70851 HB Oncology & Specialty Clinics

Irvine Periop: BLS required upon hire

Operating Room: BLS required upon hire

Certifications Preferred

N/A

About Us Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than 1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News & World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

To learn more about Hoag’s awards and accreditations, https://www.hoag.org/about-hoag/awards-accreditations/.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.

Seniority level Entry level

Employment type Full-time

Job function Project Management and Information Technology

Industries Hospitals and Health Care

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