Quality Assurance Sr. Analyst - Cedar Rapids, IA - Recruiting Talent Community J

Quality Assurance Sr. Analyst - Cedar Rapids, IA - Recruiting Talent Community

CBRE is seeking a Quality Assurance Sr. Analyst to guide and participate in continuous improvement objectives. This role is part of the Contract Quality Management function and supports the delivery of contractual services to ensure requirements are fulfilled.

Responsibilities

• Inspect all procedures, specifications, methods, and results of production and installation.
• Review all projects/task records for accuracy and completeness before sending to the customer.
• Ensure that the latest revision of corporate quality procedures and client installation standards are always used.
• Investigate client quality complaints.
• Evaluate new materials prior to field installation.
• Conduct internal audits to verify compliance with regulations and standards.
• Provide a customer-focused service that is responsive, flexible and cost effective.
• Participate in driving the demand planning process and ensure effective scheduling.
• Provide timely and relevant reports and analysis of key trends for managers as required.
• Apply best practice in quality assurance activities.
• Comply with all relevant company safety rules, procedures and guidelines and be aware of responsibilities under the company safety policy.
• Comply with company policies and client needs.
• Deliver quality training experiences to employees.
• Provide Daily / Weekly updates to On-site Management regarding all QA/QC issues.
• Maintain issues submitted in the QMS and track updates/closeout information for open issues.
• Conduct visual inspections throughout each space and save completed Visual Inspection Checklists into a QMS repository.

Qualifications

• Bachelor's degree in business administration, process management, or operations.
• Five years' experience in process optimization, operations, or business management.
• Professional certification (e.g., Six Sigma, Quality Engineer, or Quality Auditor) preferred.
• Knowledge of quality assurance terminology, methods, and tools.
• Strong ability to identify weak points in processes and organizational structures.
• Strategic and analytical mindset with excellent communication and presentation skills.
• Understanding of the latest process enhancement strategies and capability to lead organizational change.
• Dynamic thinking and problem-solving abilities; leadership and mentoring skills.

Why CBRE

CBRE is a global leader in commercial real estate services and investment. We value diversity and welcome all applicants. We encourage exploring our Careers page and applying directly to positions of interest.

Equal Employment Opportunity and Accommodations

Equal Employment Opportunity: CBRE provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE provides reasonable accommodations for individuals with disabilities in the job application procedures. If you require assistance, please submit a request via email at recruitingaccommodations@cbre.com or by phone at +1 866 225 3099 (U.S.) or +1 866 388 4346 (Canada).

Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.