CGI
Position Description
CGI Federal is seeking a Senior ServiceNow Architect who will assist in the technical solution and development/implementation of ServiceNow in various modules and services. As a ServiceNow Architect, you will deliver expertise in developing enterprise-wide architecture, leading multiple development and implementations, providing guidance and leadership with development Team Leads. This position is located at our client site in Baltimore, MD. Other onshore delivery centers may be an option: Fairfax, VA, Lafayette, LA, Lebanon, VA, Belton, TX, Knoxville, TN. Responsibilities
Lead the ServiceNow Architecture development, enhancements and implementations. Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation). Build roadmaps, provide recommendations, lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities. Provide assistance to development teams as needed. Required Qualifications
Bachelor\'s and 12 years of experience, Master\'s and 10 years of experience or 18+ in lieu of a degree 10+ years of experience as ServiceNow Developer 5+ years as a ServiceNow Solutions Architect 5+ years leading ServiceNow development teams Must be able to obtain and maintain a Public Trust. Contract requirement. Required ServiceNow certifications: Certified System Administrator (baseline), Certified Application Developer (baseline). ServiceNow CIS certifications in multiple areas: CIS – Customer Service Management, CIS – IT Service Management, CIS – Discovery, CIS – Service Mapping, CIS – Strategic Portfolio Management, CIS – Application Portfolio Management, CIS – Software Asset Management, CIS – Hardware Asset Management. 5+ years of experience with technical discussions and reviews. 5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies. 5+ years of experience with developing ServiceNow solutions across ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR. 5+ years of industry experience (e.g., Financial Services, Healthcare, High Tech, Manufacturing, Retail). 5+ years of technical leadership experience driving change/solutions. Ability to work in a high growth, fast paced environment and excellent communication skills. Experience supporting IT related data integrity (CMDB, HAM, SAM, etc.). Experience with US Federal Government requirements. Desired qualifications / non-essential skills
Additional ServiceNow CIS certifications with preference for: CIS – Customer Service Management, CIS – IT Service Management, CIS – Discovery, CIS – Service Mapping, CIS – Strategic Portfolio Management, CIS – Application Portfolio Management, CIS – Software Asset Management, CIS – Hardware Asset Management. Experience with Web development technologies (X-HTML, CSS3, SQL, XML, Angular, JavaScript, PHP, .NET, Java). Experience with Java scripting to support automation across ServiceNow modules. Experience with REST and SOAP web services; knowledge of SAML, Active Directory, or LDAP. Specialized ServiceNow Developer Certifications (ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR). Project Management or Agile certification; ITILv4 Foundations Certification. Compensation
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The current range in the U.S. is $88,200.00 - $195,200.00. Benefits
Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well-being programs #CGIFederalJob Equal Employment Opportunity: Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sex, national origin, disability, or any other legally protected status. CGI provides reasonable accommodations to qualified individuals with disabilities. For accommodations, email US_Employment_Compliance@cgi.com with a Position ID.
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CGI Federal is seeking a Senior ServiceNow Architect who will assist in the technical solution and development/implementation of ServiceNow in various modules and services. As a ServiceNow Architect, you will deliver expertise in developing enterprise-wide architecture, leading multiple development and implementations, providing guidance and leadership with development Team Leads. This position is located at our client site in Baltimore, MD. Other onshore delivery centers may be an option: Fairfax, VA, Lafayette, LA, Lebanon, VA, Belton, TX, Knoxville, TN. Responsibilities
Lead the ServiceNow Architecture development, enhancements and implementations. Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation). Build roadmaps, provide recommendations, lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities. Provide assistance to development teams as needed. Required Qualifications
Bachelor\'s and 12 years of experience, Master\'s and 10 years of experience or 18+ in lieu of a degree 10+ years of experience as ServiceNow Developer 5+ years as a ServiceNow Solutions Architect 5+ years leading ServiceNow development teams Must be able to obtain and maintain a Public Trust. Contract requirement. Required ServiceNow certifications: Certified System Administrator (baseline), Certified Application Developer (baseline). ServiceNow CIS certifications in multiple areas: CIS – Customer Service Management, CIS – IT Service Management, CIS – Discovery, CIS – Service Mapping, CIS – Strategic Portfolio Management, CIS – Application Portfolio Management, CIS – Software Asset Management, CIS – Hardware Asset Management. 5+ years of experience with technical discussions and reviews. 5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies. 5+ years of experience with developing ServiceNow solutions across ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR. 5+ years of industry experience (e.g., Financial Services, Healthcare, High Tech, Manufacturing, Retail). 5+ years of technical leadership experience driving change/solutions. Ability to work in a high growth, fast paced environment and excellent communication skills. Experience supporting IT related data integrity (CMDB, HAM, SAM, etc.). Experience with US Federal Government requirements. Desired qualifications / non-essential skills
Additional ServiceNow CIS certifications with preference for: CIS – Customer Service Management, CIS – IT Service Management, CIS – Discovery, CIS – Service Mapping, CIS – Strategic Portfolio Management, CIS – Application Portfolio Management, CIS – Software Asset Management, CIS – Hardware Asset Management. Experience with Web development technologies (X-HTML, CSS3, SQL, XML, Angular, JavaScript, PHP, .NET, Java). Experience with Java scripting to support automation across ServiceNow modules. Experience with REST and SOAP web services; knowledge of SAML, Active Directory, or LDAP. Specialized ServiceNow Developer Certifications (ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR). Project Management or Agile certification; ITILv4 Foundations Certification. Compensation
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The current range in the U.S. is $88,200.00 - $195,200.00. Benefits
Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well-being programs #CGIFederalJob Equal Employment Opportunity: Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sex, national origin, disability, or any other legally protected status. CGI provides reasonable accommodations to qualified individuals with disabilities. For accommodations, email US_Employment_Compliance@cgi.com with a Position ID.
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