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NETbuilder

ServiceNow Architect

NETbuilder, Baltimore, Maryland, United States, 21276

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Job Type:

Full-time, Permanent or Contract Opportunities Available

Why Join NETbuilder?

NETbuilder is a leading provider of

digital solutions, software, consulting, and managed services . Since 1999, we’ve partnered with clients across the financial, government, and commercial sectors delivering end-to-end expertise in digital delivery, development, and technology. Our mission is simple: help organizations innovate, grow, and succeed.

About the Role:

We’re seeking an experienced

ServiceNow Architect

to lead the design, development, and enhancement of enterprise-scale ServiceNow solutions. You’ll collaborate with customers and stakeholders to unlock the full potential of the platform, incorporating emerging technologies such as

AI and automation

to modernize and streamline enterprise services.

As a technical leader, you’ll shape strategic roadmaps, mentor development teams, and ensure the delivery of scalable, secure, and high-impact solutions that drive measurable business value.

Basic Qualifications:

7+ years of ServiceNow experience , including proven leadership of development teams.

Required ServiceNow Certifications:

Certified System Administrator (CSA)

and

Certified Application Developer (CAD) .

Strong background in technical discussions and architecture reviews.

Hands‑on experience across multiple ServiceNow modules and third‑party integrations.

Deep understanding of system architecture, scalability, and design principles.

Experience managing IT data integrity across areas such as

ITOM, ITAM, GRC, CMDB, HAM, and SAM .

Excellent communication skills, with the ability to explain technical concepts to both technical and business audiences.

Preferred (Nice to Have) Certifications:

CIS certifications in: Customer Service Management (CSM), IT Service Management (ITSM), Discovery, Service Mapping, Strategic Portfolio Management, Application Portfolio Management, Software Asset Management (SAM), and Hardware Asset Management (HAM).

Seniority level Mid‑Senior level

Employment type Contract

Job function Information Technology

Industries IT Services and IT Consulting

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