Astreya
Job Description
The Proactive Edge Self-Inspection Project Coordinator (PC) is a key member of the Edge and Network Services-Coordination team, responsible for executing and optimizing the Self-Inspection Program across our global Edge infrastructure footprint. This role centers on proactive coordination with internal cross-functional partners, Co-location Vendors, and Smart Hands technicians to ensure operational excellence, compliance, and continuous improvement in self-inspection activities.
Roles and Responsibilities
Lead the day-to-day operations of the Self-Inspection Program, ensuring timely and accurate completion of inspections and related tasks.
Serve as the primary liaison between internal teams, Co-location Vendors, and Smart Hands technicians to facilitate seamless communication and issue resolution.
Oversee relationships with facility providers and Smart Hands teams, driving resolution of issues and ensuring adherence to program standards.
Utilize project management methodologies and software to track progress, manage schedules, and report on key metrics and KPIs.
Monitor ticketing systems, resolve issues within defined SLAs, and coordinate shift handovers to support 24/7 operations.
Support auditing activities, maintain compliance with internal policies and external regulations, and assist with inventory management, RMAs, and site access.
Identify trends, recurring problems, and opportunities for automation and tooling enhancements. Update documentation and introduce innovative ideas to improve service and efficiency.
Collaborate with SDMs/Project Managers to deliver actionable insights, track critical metrics, and support data-driven decision-making.
Communicate effectively with team members, clients, and leadership. Attend and participate in meetings as required.
Perform additional responsibilities as assigned to support the success of the Self-Inspection Program and the edge coordination team.
Required Qualifications/Skills
2–4 years of experience in logistics, project coordination, or project management
Familiarity with project management software (e.g., Asana, Jira, Smartsheet), Microsoft Excel, and Google Suite
Strong verbal and written communication skills
Excellent customer service orientation and positive attitude
Dependable, with a high level of professionalism and confidentiality
Ability to work independently and collaboratively within a team
Strong multitasking, prioritization, and problem-solving abilities in a fast-paced environment
Sound judgment and decision-making skills
Preferred (but not required) experience and qualifications
SQL proficiency or knowledge of SQL querying
Project Management certification (e.g., PMP, CAPM) or equivalent experience
Experience with automation tools and process improvement initiatives
Auditing and compliance experience, especially in data center, colocation, or logistics environments
Bachelor’s degree or equivalent
Salary Range $54,036.00 - $85,320.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Benefits
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location‑specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
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Roles and Responsibilities
Lead the day-to-day operations of the Self-Inspection Program, ensuring timely and accurate completion of inspections and related tasks.
Serve as the primary liaison between internal teams, Co-location Vendors, and Smart Hands technicians to facilitate seamless communication and issue resolution.
Oversee relationships with facility providers and Smart Hands teams, driving resolution of issues and ensuring adherence to program standards.
Utilize project management methodologies and software to track progress, manage schedules, and report on key metrics and KPIs.
Monitor ticketing systems, resolve issues within defined SLAs, and coordinate shift handovers to support 24/7 operations.
Support auditing activities, maintain compliance with internal policies and external regulations, and assist with inventory management, RMAs, and site access.
Identify trends, recurring problems, and opportunities for automation and tooling enhancements. Update documentation and introduce innovative ideas to improve service and efficiency.
Collaborate with SDMs/Project Managers to deliver actionable insights, track critical metrics, and support data-driven decision-making.
Communicate effectively with team members, clients, and leadership. Attend and participate in meetings as required.
Perform additional responsibilities as assigned to support the success of the Self-Inspection Program and the edge coordination team.
Required Qualifications/Skills
2–4 years of experience in logistics, project coordination, or project management
Familiarity with project management software (e.g., Asana, Jira, Smartsheet), Microsoft Excel, and Google Suite
Strong verbal and written communication skills
Excellent customer service orientation and positive attitude
Dependable, with a high level of professionalism and confidentiality
Ability to work independently and collaboratively within a team
Strong multitasking, prioritization, and problem-solving abilities in a fast-paced environment
Sound judgment and decision-making skills
Preferred (but not required) experience and qualifications
SQL proficiency or knowledge of SQL querying
Project Management certification (e.g., PMP, CAPM) or equivalent experience
Experience with automation tools and process improvement initiatives
Auditing and compliance experience, especially in data center, colocation, or logistics environments
Bachelor’s degree or equivalent
Salary Range $54,036.00 - $85,320.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Benefits
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location‑specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
#J-18808-Ljbffr