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Aircall

Senior Software Engineer - Paris based

Aircall, Paris, Texas, United States, 75460

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Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.

How We Work at Aircall At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in.

We are looking for an engaged and passionate

Senior Software Engineer

to join our growing engineering department and be part of our

Core Platform team .

You will be responsible for the

design, development, deployment

and

operation

of business-critical features that add customer value. Operational

excellence ,

metrics ,

observability

and

best practices ,

evangelization

and

mentoring

in your team and across the whole of Engineering will be part of your day to day job.

Using

Ruby

and

Typescript

back-end stacks, appropriate for each requirement, but always hosted on

AWS , we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, …).

Key responsibilities

Build and operate distributed,

real-time services

powering core of our product

Using

Ruby

and

Typescript / Node.js , build, test and deploy applications and systems

Own meaningful parts of our service, have an impact, grow with the company

Lead

architectural decisions

for new and existing services

Drive projects that increase

platform’s resilience

and

scalability

Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability

Qualifications

You have a proven experience in back-end development with some of those languages Ruby / Ruby On Rails / Typescript / NodeJS, with a focus on delivering for security, scalability, reliability and performance.

You have worked extensively with AWS in a production environment, preferably for high volume / high availability services and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon.

Autonomous with a proven track record in delivering complex projects in time and scope

Desire to work in a fast paced, high-growth tech first environment

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us? Key moment to join Aircall in terms of growth and opportunities

♀️ Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities: cosmopolite & multi-cultural mindset

Competitive salary package & benefits

DE & I Statement At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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