Ensemble Health Partners
Overview
Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
The Opportunity
CAREER OPPORTUNITY OFFERING:
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $19.05 - $20.40/hr based on experience
This position is an onsite role, and candidates must be able to work on-site at Ardent - Mountainside in Mountclair, NJ
Responsibilities The Inpatient Financial Counseling Specialist performs benefit education and validation, including face-to-face review of inpatient benefits, authorization, and collecting inpatient, observation, and outpatient liabilities as applicable to Ensemble Health Partners. This includes accurate verification and calculation of patient liabilities, including previous balances, collection of patient payments, and may require nights, weekends, and holidays.
Responsible for assessment and collection of patient liabilities, including copays, deductibles, coinsurance, and balances after financial assistance. Assess patient insurance and financial information to determine liability. Conduct face-to-face patient communications during stay to collect estimated patient liability.
Work various patient access, insurance eligibility, and follow-up reports as assigned.
Assist in facilitating daily in-house call reviews to validate that patients have a valid payor source with authorization for the current stay.
Complete pre-registration and registration tasks, including registration of patients at the time of service or prior to service, while attempting to collect the patient’s financial liability.
Monitor missed collection opportunities for process improvements and follow-up. Make at least 3 attempts per day to visit a patient’s room if the patient is unavailable during prior attempts.
Note all accounts with a patient liability daily.
Make follow-up phone calls to patients who are unable to make payment while in-house.
Sends letters to patients detailing an estimated liability and payment options post-discharge.
Work with patients to sign consent to treat, observation, Important Message from Medicare, and other registration-related forms if applicable.
Assist eligibility specialists in verification of insurance information, Medicaid and charity processing, and other tasks as needed.
Run a daily census to determine patients with potential eligibility.
Assist in the collection and organization of outpatient orders related to future and current dates of service, using queues built within various Revenue Cycle systems.
Experience We Love 1+ years of customer service experience
Required Qualifications High School Diploma/GED Required
CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits
– We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture
– Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth
– We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition
– We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. EEOC – Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights
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Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
The Opportunity
CAREER OPPORTUNITY OFFERING:
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $19.05 - $20.40/hr based on experience
This position is an onsite role, and candidates must be able to work on-site at Ardent - Mountainside in Mountclair, NJ
Responsibilities The Inpatient Financial Counseling Specialist performs benefit education and validation, including face-to-face review of inpatient benefits, authorization, and collecting inpatient, observation, and outpatient liabilities as applicable to Ensemble Health Partners. This includes accurate verification and calculation of patient liabilities, including previous balances, collection of patient payments, and may require nights, weekends, and holidays.
Responsible for assessment and collection of patient liabilities, including copays, deductibles, coinsurance, and balances after financial assistance. Assess patient insurance and financial information to determine liability. Conduct face-to-face patient communications during stay to collect estimated patient liability.
Work various patient access, insurance eligibility, and follow-up reports as assigned.
Assist in facilitating daily in-house call reviews to validate that patients have a valid payor source with authorization for the current stay.
Complete pre-registration and registration tasks, including registration of patients at the time of service or prior to service, while attempting to collect the patient’s financial liability.
Monitor missed collection opportunities for process improvements and follow-up. Make at least 3 attempts per day to visit a patient’s room if the patient is unavailable during prior attempts.
Note all accounts with a patient liability daily.
Make follow-up phone calls to patients who are unable to make payment while in-house.
Sends letters to patients detailing an estimated liability and payment options post-discharge.
Work with patients to sign consent to treat, observation, Important Message from Medicare, and other registration-related forms if applicable.
Assist eligibility specialists in verification of insurance information, Medicaid and charity processing, and other tasks as needed.
Run a daily census to determine patients with potential eligibility.
Assist in the collection and organization of outpatient orders related to future and current dates of service, using queues built within various Revenue Cycle systems.
Experience We Love 1+ years of customer service experience
Required Qualifications High School Diploma/GED Required
CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits
– We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture
– Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth
– We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition
– We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. EEOC – Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights
#J-18808-Ljbffr