Bowman Williams
MSP Systems/Network Engineer - Projects & Escalations
Bowman Williams, King Of Prussia, Pennsylvania, United States, 19406
MSP Systems/Network Engineer - Projects & Escalations
This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $90,000.00/yr - $105,000.00/yr
Location Oreland, PA (≈15–20 minutes from King of Prussia)
Why this role Own complex projects and be the final stop for tough escalations in a modern MSP environment. You’ll lead infrastructure, cloud, and security work from scope to handoff—while shaping standards, mentoring Level I/II techs, and directly impacting client outcomes.
What you’ll do
Escalations: Act as top-tier resolver for Windows Server, Microsoft 365, Azure AD/Entra, networking, and virtualization issues.
Projects: Design/implement Office 365 & Google Workspace, build/upgrade networks, and deploy physical/virtual infrastructure (Hyper‑V, VMware).
Security & Resilience: Oversee EDR, AV, email filtering, anti‑ransomware, backup/DR (Datto, Veeam, Acronis), and managed SOC tooling.
Network: Architect and secure LAN/WAN/WLAN/VPN; configure firewalls/routers/switches; harden environments and perform root‑cause analysis.
Process & Handoff: Drive requirements, timelines, and change management; document thoroughly in PSA/RMM; keep stakeholders updated.
Leadership: Mentor junior techs, refine templates/standards, and help evaluate/implement new tools and best practices.
Coverage: Participate in after‑hours/on‑call rotations as needed.
Must-have experience (no exceptions)
3+ years in an MSP or multi-client environment
(projects + escalations).
Deep expertise with Microsoft 365 / Azure AD / Intune, Windows Server (2016–2025) & AD, VMware/Hyper‑V, and networking (VLANs, VPNs, routing, firewalls).
Proven success delivering migrations, deployments, and upgrades across multiple clients.
Hands‑on with backup/DR platforms and managed security tooling.
Competent in PSA/RMM workflows and PowerShell for automation/scripting.
Excellent client communication, able to translate complex topics into business value.
Nice to have
Certifications: Microsoft (Azure Admin / MCSA), VMware VCP, Cisco CCNA.
Security frameworks: SOC 2, CIS, NIST.
Ownership, accountability, clear communication, calm de‑escalation, service mindset, strong organization, and a B2B customer focus.
High‑impact seat partnering directly with the VP of Technology.
Variety: split across strategic projects and expert‑level support.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Information Services and IT Services and IT Consulting
Referrals increase your chances of interviewing at Bowman Williams by 2x
#J-18808-Ljbffr
Base pay range $90,000.00/yr - $105,000.00/yr
Location Oreland, PA (≈15–20 minutes from King of Prussia)
Why this role Own complex projects and be the final stop for tough escalations in a modern MSP environment. You’ll lead infrastructure, cloud, and security work from scope to handoff—while shaping standards, mentoring Level I/II techs, and directly impacting client outcomes.
What you’ll do
Escalations: Act as top-tier resolver for Windows Server, Microsoft 365, Azure AD/Entra, networking, and virtualization issues.
Projects: Design/implement Office 365 & Google Workspace, build/upgrade networks, and deploy physical/virtual infrastructure (Hyper‑V, VMware).
Security & Resilience: Oversee EDR, AV, email filtering, anti‑ransomware, backup/DR (Datto, Veeam, Acronis), and managed SOC tooling.
Network: Architect and secure LAN/WAN/WLAN/VPN; configure firewalls/routers/switches; harden environments and perform root‑cause analysis.
Process & Handoff: Drive requirements, timelines, and change management; document thoroughly in PSA/RMM; keep stakeholders updated.
Leadership: Mentor junior techs, refine templates/standards, and help evaluate/implement new tools and best practices.
Coverage: Participate in after‑hours/on‑call rotations as needed.
Must-have experience (no exceptions)
3+ years in an MSP or multi-client environment
(projects + escalations).
Deep expertise with Microsoft 365 / Azure AD / Intune, Windows Server (2016–2025) & AD, VMware/Hyper‑V, and networking (VLANs, VPNs, routing, firewalls).
Proven success delivering migrations, deployments, and upgrades across multiple clients.
Hands‑on with backup/DR platforms and managed security tooling.
Competent in PSA/RMM workflows and PowerShell for automation/scripting.
Excellent client communication, able to translate complex topics into business value.
Nice to have
Certifications: Microsoft (Azure Admin / MCSA), VMware VCP, Cisco CCNA.
Security frameworks: SOC 2, CIS, NIST.
Ownership, accountability, clear communication, calm de‑escalation, service mindset, strong organization, and a B2B customer focus.
High‑impact seat partnering directly with the VP of Technology.
Variety: split across strategic projects and expert‑level support.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Information Services and IT Services and IT Consulting
Referrals increase your chances of interviewing at Bowman Williams by 2x
#J-18808-Ljbffr