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Stanford Health Care

MEDICAL SPANISH INTERPRETER/TRANSLATOR I

Stanford Health Care, Palo Alto, California, United States, 94306

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MEDICAL SPANISH INTERPRETER/TRANSLATOR I Join to apply for the

MEDICAL SPANISH INTERPRETER/TRANSLATOR I

role at

Stanford Health Care .

Brief Overview The Medical Interpreter/Translator I plays a vital role in facilitating effective communication between Stanford Health Care (SHC) providers and patients by delivering high-quality interpretation and translation services. This position supports patient care in person, via video, and over the phone, as appropriate.

The Medical Interpreter/Translator I will provide consecutive and simultaneous interpretation, as well as sight translation and written translation services. Key responsibilities include bridging language barriers while ensuring patient confidentiality and adhering to both the Medical Interpreter Professional Ethics and SHC policies. The Medical Interpreter/Translator I will directly assist patients, their families, healthcare providers, and other staff members by ensuring clear and accurate communication throughout the healthcare experience. This position is essential in guaranteeing that all patients receive equitable access to healthcare services and fostering a supportive and inclusive environment for diverse populations.

Locations Stanford Health Care, PALO ALTO, 300 Pasteur Dr, California

What You Will Do

Provide in-person consecutive and simultaneous interpretation as assigned by dispatcher or requested by providers

Provide consecutive interpretation via video or phone

Provide sight translation following standard workflow and ethical guidelines

Provide short translation of texts up to 5 lines for IP or Video Medical Interpretation (VMI) encounters (within standard work and ethical guidelines)

Provide first draft translation or machine post‑editing of AI translation into working languages, as assigned

Provide document alignment and proofreading services

Provide linguistic expertise in working languages

Mentor interns (beginning 6 months after date of hire at SHC)

Mentor new hires (beginning one year after date of hire at SHC)

Participate in focus and beta testing groups for institutional and departmental workflows, tools, and equipment as necessary

Provide voiceover services as requested

Proctor staff and agency candidate competency testing as requested

Document encounters in electronic medical record (EMR) system according to departmental standards

Other duties as assigned

Education Qualifications

High School Diploma Required

Bachelor’s degree (or equivalent from foreign university) in interpretation/translation preferred

Bachelor’s degree (or equivalent from foreign university) in another field and completion of medical interpreting certificate program preferred

CHI (Spanish, Mandarin, or Arabic) or CoreCHI-P performance preferred

Experience Qualifications

One (1) year of progressively responsible and directly related work experience or completion of Stanford Medical Interpretation Internship

Required Knowledge, Skills, and Abilities

Proficiency in English and the designated language of service and skilled in interpretation and translation, demonstrated by passing the SHC Medical Interpretation and Translation exam

Strong ability to establish and maintain excellent customer relationships, showcasing exemplary interpersonal skills, sound judgment, and professionalism in both business and personnel matters

Commitment to maintaining the confidentiality of protected and sensitive information as governed by legal regulations, institutional policies, and professional interpreter and translator codes of ethics

Capacity to remain calm under pressure and apply sound judgment in high stress or challenging situations

Ability to collaborate effectively with individuals at all levels within the organization

Skilled in maintaining professional boundaries in all interactions

Awareness of cultural and perceptual factors that may influence patient communication

Knowledge of medical terminology to facilitate accurate interpretation and translation

Licenses and Certifications

Certified Healthcare Interpreter (CHI) preferred

CoreCHI-Performance (CoreCHI-P) preferred

Commitment to Care Excellence (C‑I‑CARE) To execute against our three experience pillars, from the patient and family’s perspective:

Know Me: Anticipate my needs and status to deliver effective care

Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non‑discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above.

Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale Generally starting at $38.91 - $43.82 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Marketing, Public Relations, and Writing/Editing

Industries

Hospitals and Health Care

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