COCC
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Collections Specialist
role at
COCC This range is provided by COCC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. About the Role
COCC is recruiting on behalf of our client, a respected Credit Union committed to member service and financial integrity, and is seeking a Loan Collections Specialist to join their Loan Servicing & Collections team. This role is essential in protecting loan assets, managing delinquent accounts, and supporting the collections process through direct member engagement and administrative oversight. Key Responsibilities
Contact members with delinquent loans to discuss payment obligations and negotiate appropriate arrangements. Prepare and send written communications regarding delinquency, repossession, and foreclosure. Maintain accurate records of member interactions and collection activities. Monitor bankruptcy filings and assist legal counsel with documentation and reaffirmation agreements. Support loan modification requests by gathering documentation and coordinating reviews. Notify co-signers of account status and update internal systems to reflect collection activity. Recommend repossession or foreclosure actions and coordinate with external agencies. Review accounts for charge-off consideration and prepare reports for board approval. Maintain organized files of delinquent accounts, including legal documents and correspondence. Qualifications
1+ years’ experience in loan collections within financial services. Familiarity with secondary market and FHLB guidelines. Proficiency in Microsoft Office and relevant software platforms. Strong organizational skills and attention to detail. Effective written and verbal communication abilities. Ability to work independently with moderate supervision. Critical thinking skills to assess information and make sound decisions. Experience with COCC systems and CARM-Pro a plus This role is on-site in Milton, MA. The salary range is $55,000-$60,000. Seniority level
Associate Employment type
Full-time Job function
Customer Service Industries
Banking Get notified about new Collections Specialist jobs in
Milton, MA .
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Collections Specialist
role at
COCC This range is provided by COCC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. About the Role
COCC is recruiting on behalf of our client, a respected Credit Union committed to member service and financial integrity, and is seeking a Loan Collections Specialist to join their Loan Servicing & Collections team. This role is essential in protecting loan assets, managing delinquent accounts, and supporting the collections process through direct member engagement and administrative oversight. Key Responsibilities
Contact members with delinquent loans to discuss payment obligations and negotiate appropriate arrangements. Prepare and send written communications regarding delinquency, repossession, and foreclosure. Maintain accurate records of member interactions and collection activities. Monitor bankruptcy filings and assist legal counsel with documentation and reaffirmation agreements. Support loan modification requests by gathering documentation and coordinating reviews. Notify co-signers of account status and update internal systems to reflect collection activity. Recommend repossession or foreclosure actions and coordinate with external agencies. Review accounts for charge-off consideration and prepare reports for board approval. Maintain organized files of delinquent accounts, including legal documents and correspondence. Qualifications
1+ years’ experience in loan collections within financial services. Familiarity with secondary market and FHLB guidelines. Proficiency in Microsoft Office and relevant software platforms. Strong organizational skills and attention to detail. Effective written and verbal communication abilities. Ability to work independently with moderate supervision. Critical thinking skills to assess information and make sound decisions. Experience with COCC systems and CARM-Pro a plus This role is on-site in Milton, MA. The salary range is $55,000-$60,000. Seniority level
Associate Employment type
Full-time Job function
Customer Service Industries
Banking Get notified about new Collections Specialist jobs in
Milton, MA .
#J-18808-Ljbffr