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Delano Miami Beach

Pool & Beach General Manager

Delano Miami Beach, Kapolei, Hawaii, us, 96709

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Pool & Beach General Manager

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Delano Miami Beach .

Delano Miami Beach is set to open its doors in 2025, fusing historic charm with contemporary luxury. The hotel will feature 170 rooms, distinct food and beverage concepts, a preserved walk‑in pool, and a new pool on an amenity deck offering breathtaking ocean views. As the brand’s flagship location, Delano will re‑establish itself as a trailblazer in luxury lifestyle hospitality.

Job Overview Under the guidance of the Hotel Manager, the Pool and Beach General Manager is responsible for the overall pool and beach operations, ambiance, and service excellence of Delano’s iconic pool and beach experience. The role crafts an environment that embodies sophistication, relaxation, and intuitive hospitality, ensuring every guest reflects Delano standards.

Key Responsibilities

Curate and oversee all aspects of the pool and beach guest journey, ensuring Forbes Five‑Star level standards.

Anticipate guests’ needs with discretion and grace, fostering an atmosphere of effortlessness.

Ensure guest safety and compliance with pool and beach rules, addressing any hazards or incidents promptly.

Partner with culinary, beverage, and events teams to deliver seamless poolside dining, activations, and special experiences.

Oversee daily operations of all pool and beach areas, including cabanas, daybeds, towel service, and guest reservations.

Manage inventory and revenue controls, optimizing profitability while maintaining an elevated guest experience.

Liaise closely with Engineering, Security, and Housekeeping to uphold physical presentation and safety of the space.

Recruit, train, and mentor pool and beach staff by leading, inspiring, and developing a high‑performing team that embodies the Delano spirit.

Collaborate with People & Culture on recognition programs, team engagement, and performance development.

Drive revenue through strategic planning, pricing, and guest experience enhancements.

Prepare and manage departmental budgets, forecasts, and labor planning.

Identify opportunities for partnerships, events, and programming aligned with the Delano brand.

Provide lateral service as required, performing related tasks in the spirit of exceptional guest service.

All your information will be kept confidential according to EEO guidelines.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management and Manufacturing

Industries Hospitality

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