GEICO
Senior Staff Machine Learning Engineer – Agent Engineering
GEICO, Palo Alto, California, United States, 94306
Overview
Senior Staff Machine Learning Engineer – Agent Engineering at GEICO. This role supports the AI organization and the development of Geico’s virtual assistant platform to elevate productivity for internal associates and the customer experience for policyholders. Responsibilities
Own design, development and maintenance of high-performance AI solutions that utilize agentic workflows to deliver concrete business value for internal stakeholders. Examples include knowledge assistants, document processing copilots, voice agents, etc. Collaborate with cross-functional teams, including data scientists, ML engineers, software engineers, product managers, designers to gather requirements, define project scope and prioritize feature backlogs. Establish pragmatic technical visions & roadmaps that balance business outcome, product release timelines and engineering excellence. Contribute to the selection, evaluation, and implementation of software technologies, tools, and frameworks, balancing build vs. buy, speed to market, maintainability, etc. Take ownership in project planning and stakeholder management, ensuring the efficient allocation of resources and timely delivery of solutions. Mentor and guide junior engineers via code reviews and design sessions, fostering a collaborative and high-performance team culture. Basic Qualifications
10+ years of professional software development experience with at least two general-purpose programming languages such as Java, C++, Python, TypeScript, etc. 7+ years of experience architecting, building & deploying end-to-end AI solutions utilizing open-source/cloud-agnostic components such as search engine (e.g. Elastic Search, Qdrant), data warehouse (e.g. Snowflake), streaming platform (e.g. Kafka), relational database (e.g. PostgreSQL), NoSQL (e.g. Cassandra), distributed processing (e.g. Spark, Ray), workflow orchestration (e.g. Airflow, Temporal). 5+ years’ experience managing end-to-end solution development life cycle, esp. measurement and monitoring of operations metrics, analytical insights and business outcomes via dashboards and other tools. Bachelor’s degree or above in Computer Science, Engineering, Statistics or a related field. Preferred Qualifications
5+ years’ experience interfacing directly with internal business stakeholders and/or external stakeholders on AI/ML initiatives 4+ years’ experience with tools that power LLM-based AI agents: eval frameworks, agent tooling, RAG pipelines, prompt engineering, etc. 3+ years’ experience building LLM-based AI agent workflows via both no code/low code and traditional high-code development environments Strong communication and problem-solving skills to excel in dynamic, cross-functional and ambiguous decision-making environments Compensation
Base pay range: $130,000.00/yr - $300,000.00/yr The above annual salary range is a general guideline. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. About GEICO Pledge
Great Company, Great Careers, Great Culture, Great Rewards. We offer a comprehensive Total Rewards program and a culture of inclusion. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries: Insurance
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Senior Staff Machine Learning Engineer – Agent Engineering at GEICO. This role supports the AI organization and the development of Geico’s virtual assistant platform to elevate productivity for internal associates and the customer experience for policyholders. Responsibilities
Own design, development and maintenance of high-performance AI solutions that utilize agentic workflows to deliver concrete business value for internal stakeholders. Examples include knowledge assistants, document processing copilots, voice agents, etc. Collaborate with cross-functional teams, including data scientists, ML engineers, software engineers, product managers, designers to gather requirements, define project scope and prioritize feature backlogs. Establish pragmatic technical visions & roadmaps that balance business outcome, product release timelines and engineering excellence. Contribute to the selection, evaluation, and implementation of software technologies, tools, and frameworks, balancing build vs. buy, speed to market, maintainability, etc. Take ownership in project planning and stakeholder management, ensuring the efficient allocation of resources and timely delivery of solutions. Mentor and guide junior engineers via code reviews and design sessions, fostering a collaborative and high-performance team culture. Basic Qualifications
10+ years of professional software development experience with at least two general-purpose programming languages such as Java, C++, Python, TypeScript, etc. 7+ years of experience architecting, building & deploying end-to-end AI solutions utilizing open-source/cloud-agnostic components such as search engine (e.g. Elastic Search, Qdrant), data warehouse (e.g. Snowflake), streaming platform (e.g. Kafka), relational database (e.g. PostgreSQL), NoSQL (e.g. Cassandra), distributed processing (e.g. Spark, Ray), workflow orchestration (e.g. Airflow, Temporal). 5+ years’ experience managing end-to-end solution development life cycle, esp. measurement and monitoring of operations metrics, analytical insights and business outcomes via dashboards and other tools. Bachelor’s degree or above in Computer Science, Engineering, Statistics or a related field. Preferred Qualifications
5+ years’ experience interfacing directly with internal business stakeholders and/or external stakeholders on AI/ML initiatives 4+ years’ experience with tools that power LLM-based AI agents: eval frameworks, agent tooling, RAG pipelines, prompt engineering, etc. 3+ years’ experience building LLM-based AI agent workflows via both no code/low code and traditional high-code development environments Strong communication and problem-solving skills to excel in dynamic, cross-functional and ambiguous decision-making environments Compensation
Base pay range: $130,000.00/yr - $300,000.00/yr The above annual salary range is a general guideline. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. About GEICO Pledge
Great Company, Great Careers, Great Culture, Great Rewards. We offer a comprehensive Total Rewards program and a culture of inclusion. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries: Insurance
#J-18808-Ljbffr