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Pyramid Global Hospitality

Banquet Captain

Pyramid Global Hospitality, Litchfield Park, Arizona, United States, 85340

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Banquet Captain Join to apply for the Banquet Captain role at Pyramid Global Hospitality.

Welcome to Pyramid Global Hospitality Pyramid Global Hospitality values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Benefits We offer comprehensive health insurance, retirement plans, paid time off, and unique perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays. Ongoing training and development opportunities help our people build the skills and knowledge needed to advance their careers.

About Our Property Deeply entwined with Arizona history since 1929, The Wigwam welcomes you to make a historic career move and join our family! The Wigwam is a Four Diamond property with 331 guest rooms spanned across 440 acres. It is a renowned Arizona landmark nestled in the community of Litchfield Park, AZ, and represents an authentic Arizona experience. We are seeking enthusiastic, driven individuals with a passion for excellence to curate incredible guest experiences and lasting memories.

Job Summary INSERT PROPERTY SPECIFIC INFORMATION (i.e., Resort Marketing Details, Sign‑On Bonus, Property Specific Benefits, etc.)

Responsibilities

Set up for functions – draping tables, setting silverware, folding napkins, preparing drinks, and placing table centerpieces.

Serve – pick up food from back hall, carry trays to function location, serve food, and clear the meals from the tables.

Break down – bus tables, put away dirty linen and centerpieces, vacuum.

Clean back hall and organize storerooms.

Set up AM or PM break stations that include coffee, tea, snacks, beverages, etc.

Assist with event room setup according to meal period and table needs.

Prepare condiments, brew coffee, and ensure workstations are stocked.

Serve food and beverages to guests, remove dishes, glasses, silverware, or other items from tables/countertops and take them to the kitchen.

Clean and sanitize tables, counters, and seats after guests finish.

Explain menu items, cooking methods, and ingredients.

Take into consideration special requests and dietary issues.

Provide general property information and offer a warm welcome/farewell for all guests.

Interact with staff in a professional manner and assist other departments with necessary information.

Ensure final quality check on food and beverage items before serving guests.

Monitor assigned tables for customer satisfaction, quality, and additional service.

Address any guest issue promptly and with high concern.

Aid other events and restaurant staff as needed.

Maintain constant awareness of safety issues (e.g., broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons).

Qualifications

2‑4 years of food service experience, preferably banquet service.

Experience in a 4‑star or 5‑star venue with synchronized service.

Knowledge of wine, beer, cocktails, and spirits.

Ability to work under pressure in a fast‑paced environment.

Passion for creating an exceptional experience for all guests.

Excellent communication skills.

Compensation Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.

Other Information Referrals increase your chances of interviewing at Pyramid Global Hospitality by 2x.

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We are an Equal Opportunity Employer committed to a diverse and inclusive work environment. Minority/Female/Disability/Veteran.

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