Boston Scientific
Senior Digital Marketing Business Analyst (CRM)
Boston Scientific, Osseo, Minnesota, United States, 55311
Additional Location(s):
N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we give you the opportunity to harness all that is within you by working in teams of diverse and high‑performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we help you advance your skills and career. Here, you’ll be supported in progressing—whatever your ambitions.
About the role The Senior Digital Marketing Business Analyst / Solution Owner plays a pivotal role in driving strategic digital initiatives across marketing as a collaborative Customer Relationship Management (CRM) leader. This role bridges business needs and technical execution as the enterprise expert in Salesforce (Sales Cloud, Marketing Cloud) and CRM strategy, ensuring seamless integration of marketing technologies to enable omnichannel customer engagement, data‑driven decision‑making, and scalable business growth. You will lead the design, implementation, and optimization of digital marketing solutions, collaborating with cross‑functional teams to define requirements, manage roadmaps, and deliver scalable capabilities while championing Salesforce best practices and platform governance.
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Relocation assistance is not available for this position at this time. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.
Responsibilities
Serve as the business‑facing subject matter expert for Salesforce and CRM capabilities.
Lead the end‑to‑end solutioning of Salesforce‑based marketing technologies, from ideation through delivery and optimization.
Collaborate with technical leads to strategize Urology‑specific CRM roadmaps aligned with business goals, including capability evolution.
Facilitate workshops to gather and document functional, technical, and data requirements.
Provide experience and expertise to guide collaborators to define a future state solution.
Translate business needs into actionable user stories with clear acceptance criteria for agile development teams.
Attend technical backlog grooming and represent business leads during user acceptance testing (UAT).
Oversee marketing solution design and configuration, ensuring optimal use of platform features and data flows.
Partner with analytics teams to ensure analytic requirements are documented and woven into build planning.
Support multi‑touch attribution capabilities and leverage standard Salesforce capabilities.
Ensure solutions adhere to data governance, HIPAA, and consent management standards.
Maintain documentation for operational processes, workflows, and training/change management materials.
Support audit readiness and data integrity across systems.
Required qualifications
Bachelor’s degree or equivalent.
A minimum of five years of experience in digital marketing, CRM strategy, or business analysis roles.
Proven success in Salesforce implementations and marketing automation strategy.
Strong understanding of omnichannel marketing, leading lifecycle management and customer segmentation.
Excellent communication, stakeholder management, and problem‑solving skills.
Preferred qualifications
Salesforce certification.
Confidence in managing CRM set‑up and capabilities.
Familiarity with healthcare marketing or regulated industries.
Ability to manage multiple initiatives and prioritize effectively in a fast‑paced environment.
Minimum Salary:
$82,600
Maximum Salary:
$156,900. Compensation will commensurate with demonstrable level of experience and training, and may also include variable components such as annual bonus targets in accordance with company plans.
Employees in certain U.S. locations may be required to provide proof of COVID‑19 vaccination status. Candidates will be notified during the interview and selection process if the role they have applied for requires proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID‑19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID‑19 vaccination.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
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N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we give you the opportunity to harness all that is within you by working in teams of diverse and high‑performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we help you advance your skills and career. Here, you’ll be supported in progressing—whatever your ambitions.
About the role The Senior Digital Marketing Business Analyst / Solution Owner plays a pivotal role in driving strategic digital initiatives across marketing as a collaborative Customer Relationship Management (CRM) leader. This role bridges business needs and technical execution as the enterprise expert in Salesforce (Sales Cloud, Marketing Cloud) and CRM strategy, ensuring seamless integration of marketing technologies to enable omnichannel customer engagement, data‑driven decision‑making, and scalable business growth. You will lead the design, implementation, and optimization of digital marketing solutions, collaborating with cross‑functional teams to define requirements, manage roadmaps, and deliver scalable capabilities while championing Salesforce best practices and platform governance.
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Relocation assistance is not available for this position at this time. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.
Responsibilities
Serve as the business‑facing subject matter expert for Salesforce and CRM capabilities.
Lead the end‑to‑end solutioning of Salesforce‑based marketing technologies, from ideation through delivery and optimization.
Collaborate with technical leads to strategize Urology‑specific CRM roadmaps aligned with business goals, including capability evolution.
Facilitate workshops to gather and document functional, technical, and data requirements.
Provide experience and expertise to guide collaborators to define a future state solution.
Translate business needs into actionable user stories with clear acceptance criteria for agile development teams.
Attend technical backlog grooming and represent business leads during user acceptance testing (UAT).
Oversee marketing solution design and configuration, ensuring optimal use of platform features and data flows.
Partner with analytics teams to ensure analytic requirements are documented and woven into build planning.
Support multi‑touch attribution capabilities and leverage standard Salesforce capabilities.
Ensure solutions adhere to data governance, HIPAA, and consent management standards.
Maintain documentation for operational processes, workflows, and training/change management materials.
Support audit readiness and data integrity across systems.
Required qualifications
Bachelor’s degree or equivalent.
A minimum of five years of experience in digital marketing, CRM strategy, or business analysis roles.
Proven success in Salesforce implementations and marketing automation strategy.
Strong understanding of omnichannel marketing, leading lifecycle management and customer segmentation.
Excellent communication, stakeholder management, and problem‑solving skills.
Preferred qualifications
Salesforce certification.
Confidence in managing CRM set‑up and capabilities.
Familiarity with healthcare marketing or regulated industries.
Ability to manage multiple initiatives and prioritize effectively in a fast‑paced environment.
Minimum Salary:
$82,600
Maximum Salary:
$156,900. Compensation will commensurate with demonstrable level of experience and training, and may also include variable components such as annual bonus targets in accordance with company plans.
Employees in certain U.S. locations may be required to provide proof of COVID‑19 vaccination status. Candidates will be notified during the interview and selection process if the role they have applied for requires proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID‑19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID‑19 vaccination.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
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