Christian Dior Couture
Assistant Boutique Manager, RTW - Saks Bal Harbour
Christian Dior Couture, Miami, Florida, us, 33222
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Assistant Boutique Manager, RTW - Saks Bal Harbour
role at
Christian Dior Couture
Working with the Boutique Director/Manager, the Assistant Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations:
Improve every sale, minimize stock losses, and bring new clients to the business
Open and close the boutique
Coach, staff, schedule, merchandised, and complete inventory
Ensure policies and procedures are followed in order to achieve maximum results
Commercial Performance and Team Management
Increase sales and measure sales performance and conversion rates daily.
Provide and inspire outstanding service to our customers.
Assist in assigning and monitoring sales goals of Sales Associates.
Responsible for clientele development.
Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.
Train, coach, develop, and lead sales associates in selling skills.
Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and convey other necessary information to management staff and associates.
Facilitate proper communication between management and associates.
Clientele Service and Management
Participate in the coordination of sales promotion activities, including seasonal sales, trunk shows, contests, and in-store signage advertising sales and promotions.
Train the team on optimizing Capture Rate and After Sale and develop personal customer database.
Product and Stock Management
Gather merchandise for transfers, damages, and returns-to-vendor (RTV’s).
Coordinate and participate in department inventories.
Monitor proper pricing of merchandise.
Minimize stock losses.
Process Management
Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures.
Help solve problems that affect the department’s service, efficiency, and productivity.
Lock and secure the store, and oversee compliance with all security procedures.
Any other tasks as assigned from time to time.
Skills & Competencies
Develop and train associates, build relationships, utilize skills of associates most appropriately.
Provide outstanding customer service.
Effectively manage sales staff toward achievement of sales and clienteling objectives.
Manage boutique operations effectively including attendance, merchandising, and housekeeping standards.
Merchandised effectively.
Maintain a fair, consistent set of standards as they apply to the workforce.
Adjust priorities and manage time wisely in a fast‑paced environment.
Communicate in a clear, concise, understandable manner, listen attentively to others, and provide instructions to associates.
Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor‑tag remover, and all other office equipment.
Requirements
At least 5 + years of retail experience required, preferably with at least 1 year of management, in a luxury product setting.
Sense of initiative and commercial creativity with fashion sensitivity.
Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand.
Demonstration of own initiative.
Ability to work multifaceted hours/days, including nights, weekends, and holidays, as needed.
Availability to work the hours vital to open and/or close the store.
Ability to maintain presence on the selling floor for long periods as needed.
Strong interpersonal, communication, organizational and follow‑through skills.
Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.
Referrals increase your chances of interviewing at Christian Dior Couture by 2x.
#J-18808-Ljbffr
Assistant Boutique Manager, RTW - Saks Bal Harbour
role at
Christian Dior Couture
Working with the Boutique Director/Manager, the Assistant Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations:
Improve every sale, minimize stock losses, and bring new clients to the business
Open and close the boutique
Coach, staff, schedule, merchandised, and complete inventory
Ensure policies and procedures are followed in order to achieve maximum results
Commercial Performance and Team Management
Increase sales and measure sales performance and conversion rates daily.
Provide and inspire outstanding service to our customers.
Assist in assigning and monitoring sales goals of Sales Associates.
Responsible for clientele development.
Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.
Train, coach, develop, and lead sales associates in selling skills.
Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and convey other necessary information to management staff and associates.
Facilitate proper communication between management and associates.
Clientele Service and Management
Participate in the coordination of sales promotion activities, including seasonal sales, trunk shows, contests, and in-store signage advertising sales and promotions.
Train the team on optimizing Capture Rate and After Sale and develop personal customer database.
Product and Stock Management
Gather merchandise for transfers, damages, and returns-to-vendor (RTV’s).
Coordinate and participate in department inventories.
Monitor proper pricing of merchandise.
Minimize stock losses.
Process Management
Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures.
Help solve problems that affect the department’s service, efficiency, and productivity.
Lock and secure the store, and oversee compliance with all security procedures.
Any other tasks as assigned from time to time.
Skills & Competencies
Develop and train associates, build relationships, utilize skills of associates most appropriately.
Provide outstanding customer service.
Effectively manage sales staff toward achievement of sales and clienteling objectives.
Manage boutique operations effectively including attendance, merchandising, and housekeeping standards.
Merchandised effectively.
Maintain a fair, consistent set of standards as they apply to the workforce.
Adjust priorities and manage time wisely in a fast‑paced environment.
Communicate in a clear, concise, understandable manner, listen attentively to others, and provide instructions to associates.
Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor‑tag remover, and all other office equipment.
Requirements
At least 5 + years of retail experience required, preferably with at least 1 year of management, in a luxury product setting.
Sense of initiative and commercial creativity with fashion sensitivity.
Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand.
Demonstration of own initiative.
Ability to work multifaceted hours/days, including nights, weekends, and holidays, as needed.
Availability to work the hours vital to open and/or close the store.
Ability to maintain presence on the selling floor for long periods as needed.
Strong interpersonal, communication, organizational and follow‑through skills.
Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.
Referrals increase your chances of interviewing at Christian Dior Couture by 2x.
#J-18808-Ljbffr