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Nesco Resource

Application Production Support I

Nesco Resource, New York, New York, us, 10261

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Join the vanguard of technological innovation in the financial epicenter of New York City as an Application Support Engineer About the Role The

Global Markets Business Support and Monitoring IT Team

is seeking a talented

Application Support Engineer

to provide

Level 1 functional and technical support

for mission-critical applications used by

Equity Derivatives, Securities Lending, Global Macro (Rates, FX, Commodities), and Credit Front Office

teams.

This role is centered on supporting

Summit Front , ensuring seamless trade execution and system reliability across a fast-paced trading environment. You will collaborate with traders, developers, and support functions to maintain stability, resolve incidents, and drive continuous improvement across the front-office technology stack.

Key Responsibilities

Monitor

End-of-Day (NY)

and

Start-of-Day (APAC)

batch processes in

Summit Front

Provide

Level 1 functional and technical support

to Front Office and Support teams

Investigate and resolve

user support requests

and

production incidents

in real time

Collaborate with

development teams (local and global)

for issue escalation and fixes

Support

trade workflows ,

booking , and

pricing

processes across asset classes

Assist with

business analysis

to help design and implement new application features

Deliver clear and timely

status reports

and documentation

Required Skills & Experience

Proven experience in

IT Production or Application Support

within the

financial industry

Hands‑on experience with

Summit Front

Strong understanding of

financial products

such as:

Structured Products

Equity Options

Securities Lending

TRS, Repo

Interest Rate Derivatives and Term Structures

Credit Bonds, CLOs

Familiarity with

FIX protocol

and

trade workflows

Working knowledge of

SQL

(a plus)

Strong

communication

and

customer service

orientation to support Front Office users

Excellent

analytical and problem‑solving

abilities in high‑pressure environments

Ability to

prioritize and multitask

across multiple business‑critical systems

Knowledge of

Agile methodologies

(a plus)

Education Bachelor’s Degree

in

Computer Science ,

Finance , or a related field

Work Arrangement Hybrid Schedule

– Mandatory

3 days in-office per week

(New York City) Pay Rate: $60 - $70 / hour

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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