Native American Rehabilitation Association of the Northwest, Inc. (NARA) is hiri

Title

Receptionist

Location

Indian Health Clinic - 703 NE Hancock St. Portland, OR 97212

Schedule

This is an in‑person position. Monday through Friday, 8:00 AM - 5:00 PM.

Wage Range

$20.00 - $24.00 hourly, Non‑Exempt

About The Company

Native American Rehabilitation Association of the Northwest, Inc. (NARA NW) delivers services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives—NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Company Mission

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

Position Summary

The Receptionist provides administrative support by greeting and directing clients, answering phones, and performing word processing and data entry.

What You Will Do

• Provide client support as required.
• Answer multi‑line phone system, direct calls, take messages.
• Schedule client appointments by maintaining schedules and calendars.
• Sort, screen, and distribute incoming mail and process outgoing mail.
• Facilitate client medication call, maintain all medication sheets, and document proper distribution of medications.
• Perform typing assignments, data entry and general office support as assigned.
• Coordinate the collection, filing, processing, maintenance, retrieval and distribution of medical records.
• Provides administrative support to other Totem Lodge‑based programs.
• Covers front desk reception duties.
• Notify counselors of client’s progress or problems.
• Keep daily log of pertinent events.
• Prepare files and intake packets for incoming clients.
• Make appropriate referrals.
• Maintain facility in a clean, orderly fashion while on duty.
• Do regular sweeps of facility, poison checks, client checks, and ground checks.
• Orientate new clients to treatment—review client handbook with client.
• Assist with new admissions such as preparing room assigned to and bed linens, preparing admission pack for clients (towels, bed linens and blankets, t-shirt and pants), personal belongings search and heat treatment, completing the personal possessions inventory list.
• Attend staff meeting as assigned.
• Maintain client confidentiality in conformance with the program guidelines and federal law.
• Ensure quality of programs in accordance with all program guidelines and NARA policies.
• Complete Incident Report Forms and participate in incident reviews as needed.
• Transport clients as needed to outside events, meetings, or appointments.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Administrative

Industries

Hospitals and Health Care