Assoc. Director of Information Technology

**Required Education and/or Experience**:* A Bachelor's degree or higher in computer science, information technology, or business;* Ten years of professional experience in operating an enterprise data networking;* Five years in a managerial role overseeing a team of IT network administrators.* Master’s degree in computer science, information technology, or business;* Ten years of professional experience in enterprise data networks;* Ten years in a managerial role overseeing a team of IT network administrators;* Hands-on experience in troubleshooting hardware;* Conversant with programming languages such as Shellscript;* Application support experience with Network troubleshooting tools like protocol analyzers;* Experience in interpreting the applicability of local and federal laws/regulations to company operations.* Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements;* Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management;* Participate in the development of IT strategies in collaboration with the executive team;* Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts;* Establish service level agreements with business units;* Acquisition & Deployment;* Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts;* Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services;* Assist with the planning and deployment of infrastructure security measures.* Knowledge of current protocols and standards, including IPv4/IPv6, subnetting, DNS/DHCP, OSPF, Spanning-Tree, BGP, LACP, MLAG, SNMP, and firewalls* Ability to make sound and logical judgments;* Demonstrated leadership and personnel/project management skills;* Good understanding of the organization’s goals and objectives;* Strong interpersonal, written, and oral communication skills;* Ability to perform general mathematical calculations for the purpose of creating needs assessments, budgets, and so on;* Able to conduct research into issues and products as required;* Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations;* Ability to present ideas in a user-friendly language;* Highly self-motivated and directed;* Keen attention to detail;* Proven analytical and problem-solving abilities;* Strong customer service orientation;* Experience working in a team-oriented, collaborative environment.Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments**;**The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.The below report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act (HEOA).The report will provide you with information on campus safety and security including information on various policies and procedures for reporting crime, safety and security prevention and protection programs, victim assistance services, fire safety, and other materials to assist you in maintaining your safety and security. #J-18808-Ljbffr