Westgate Resorts
Overview
Westgate Resorts is hiring for an OPC (Off Property Consultant). You will be the frontline for the Westgate Resorts Marketing Team. Your primary responsibility is to promote Westgate Resorts throughout central Florida by encouraging vacationers to visit our resorts and offering them extremely low rates on discounted theme park and attraction tickets. You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests who are here on vacation. Responsibilities
Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando area theme parks and attractions Engage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and/or room night bookings if they do not qualify Provide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard Utilize a consultative approach when offering various discounted ticket sales and resort room bookings to optimize guest experiences while maximizing personal commissions Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift Maintain a professional appearance and work environment at all times with a clean, clutter-free workstation Stay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate Resorts Have opportunities to work and travel to off-site events, pop-up locations, and conventions with little to no advanced notice, but within an acceptable distance, based on business needs, experience, and/or performance. Details regarding commission, expenses, etc., will be discussed upon scheduling these events Qualifications
Must be outgoing and assertive Must be able to handle cash and tickets accurately and securely Enjoy working with tourists Positive, self-motivated, and able to work in a team environment Excellent face-to-face customer service skills Ability to overcome objections Flexible work schedule including mornings, nights, weekends, and holidays Passionate about genuinely helping clients get a better deal and improving their overall vacation experience May be required to stand for long periods of time in outdoor and/or indoor environments High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members Additional Information
Why Westgate?
Comprehensive health benefits – medical, dental and vision Paid Time Off (PTO) – vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. Seniority level
Associate Employment type
Full-time Job function
Marketing Industries
Hospitality Referrals increase your chances of interviewing at Westgate Resorts by 2x Get notified about new Marketing Specialist jobs in Orlando, FL.
#J-18808-Ljbffr
Westgate Resorts is hiring for an OPC (Off Property Consultant). You will be the frontline for the Westgate Resorts Marketing Team. Your primary responsibility is to promote Westgate Resorts throughout central Florida by encouraging vacationers to visit our resorts and offering them extremely low rates on discounted theme park and attraction tickets. You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests who are here on vacation. Responsibilities
Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando area theme parks and attractions Engage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and/or room night bookings if they do not qualify Provide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard Utilize a consultative approach when offering various discounted ticket sales and resort room bookings to optimize guest experiences while maximizing personal commissions Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift Maintain a professional appearance and work environment at all times with a clean, clutter-free workstation Stay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate Resorts Have opportunities to work and travel to off-site events, pop-up locations, and conventions with little to no advanced notice, but within an acceptable distance, based on business needs, experience, and/or performance. Details regarding commission, expenses, etc., will be discussed upon scheduling these events Qualifications
Must be outgoing and assertive Must be able to handle cash and tickets accurately and securely Enjoy working with tourists Positive, self-motivated, and able to work in a team environment Excellent face-to-face customer service skills Ability to overcome objections Flexible work schedule including mornings, nights, weekends, and holidays Passionate about genuinely helping clients get a better deal and improving their overall vacation experience May be required to stand for long periods of time in outdoor and/or indoor environments High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members Additional Information
Why Westgate?
Comprehensive health benefits – medical, dental and vision Paid Time Off (PTO) – vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. Seniority level
Associate Employment type
Full-time Job function
Marketing Industries
Hospitality Referrals increase your chances of interviewing at Westgate Resorts by 2x Get notified about new Marketing Specialist jobs in Orlando, FL.
#J-18808-Ljbffr