Aditi Consulting
Payrate:
$35.00 - $37.96/hr.
Base Pay Range $35.00/hr – $37.96/hr
Summary We are seeking an implementation specialist that will guide strategic and enterprise merchants through the process of connecting their business to Company.
You will work with multiple sellers at a time, managing their onboarding projects and ensuring they are set up for success.
This role collaborates primarily with the business development team, vehicle sales team, internal partners, and regional business unit teams.
In this role, you will report to the Manager of Implementation, who reports into the broader connectivity strategy & operations organization.
Responsibilities
Guide enterprise and strategic merchants in setting up Company accounts using third‑party software, the Company interface, and tools for successful listing creation and order retrieval.
Onboard and configure vehicle dealership accounts, setting up data feeds, listing templates, stores, and promotions.
Troubleshoot and resolve merchant and partner issues.
Partner with internal teams at the Company and external partners to successfully onboard vehicle dealerships and core sellers to Company.
Advise on marketplace standards, ensuring sellers are set up for success.
Smoothly transition merchants from onboarding to post‑live teams, such as scaling and account management.
Identify and implement process optimizations in coordination with the team and stakeholders.
Collect merchant feedback and advocate on their behalf internally.
Document projects and interactions in Salesforce, tracking performance data.
Report weekly on KPIs.
Qualifications
2+ years in onboarding, sales operations, or technical support, preferably in automotive or e‑commerce.
Understanding of implementing a business into Company, utilizing Company’s user interface or third‑party software to list and manage inventory, and successfully selling and managing fulfillment of inventory.
Knowledge of Company’s motors and marketplace functions, including inventory control, e‑commerce marketing, and customer service, with a willingness to learn merchant best practices.
Ability to learn and speak to Company’s API, feeds, and other pathways for onboarding.
Proactive approach, willingness to own multiple projects, customer interactions, and issues from start to finish, and comfortable with change.
Analytical and optimistic problem‑solver with curiosity and an appetite to grow and develop.
Passionate about the Company marketplace and seller community.
#J-18808-Ljbffr
$35.00 - $37.96/hr.
Base Pay Range $35.00/hr – $37.96/hr
Summary We are seeking an implementation specialist that will guide strategic and enterprise merchants through the process of connecting their business to Company.
You will work with multiple sellers at a time, managing their onboarding projects and ensuring they are set up for success.
This role collaborates primarily with the business development team, vehicle sales team, internal partners, and regional business unit teams.
In this role, you will report to the Manager of Implementation, who reports into the broader connectivity strategy & operations organization.
Responsibilities
Guide enterprise and strategic merchants in setting up Company accounts using third‑party software, the Company interface, and tools for successful listing creation and order retrieval.
Onboard and configure vehicle dealership accounts, setting up data feeds, listing templates, stores, and promotions.
Troubleshoot and resolve merchant and partner issues.
Partner with internal teams at the Company and external partners to successfully onboard vehicle dealerships and core sellers to Company.
Advise on marketplace standards, ensuring sellers are set up for success.
Smoothly transition merchants from onboarding to post‑live teams, such as scaling and account management.
Identify and implement process optimizations in coordination with the team and stakeholders.
Collect merchant feedback and advocate on their behalf internally.
Document projects and interactions in Salesforce, tracking performance data.
Report weekly on KPIs.
Qualifications
2+ years in onboarding, sales operations, or technical support, preferably in automotive or e‑commerce.
Understanding of implementing a business into Company, utilizing Company’s user interface or third‑party software to list and manage inventory, and successfully selling and managing fulfillment of inventory.
Knowledge of Company’s motors and marketplace functions, including inventory control, e‑commerce marketing, and customer service, with a willingness to learn merchant best practices.
Ability to learn and speak to Company’s API, feeds, and other pathways for onboarding.
Proactive approach, willingness to own multiple projects, customer interactions, and issues from start to finish, and comfortable with change.
Analytical and optimistic problem‑solver with curiosity and an appetite to grow and develop.
Passionate about the Company marketplace and seller community.
#J-18808-Ljbffr